ePACT

ePACT

par ePACT Network

Qui utilise ePACT ?

ePACT can be used by any organization that collects emergency and health information to support kids, adults, and communities day-to-day and in a crisis.

Description de ePACT

ePACT helps youth recreation organizations, sports associations, schools, and communities move paper medical forms, waivers, and consents into a secure, HIPAA-compliant, cloud-based system. ePACT can be used by any organization that needs emergency information to support kids, adults, and communities day-to-day and in a crisis.

Informations sur ePACT

ePACT Network

https://www.epactnetwork.com

Fondé en 2012

Prix de ePACT

ePACT est disponible à partir de 3,00 $US. ePACT n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de ePACT ci-dessous.

À partir de

3,00 $US

Prix

Pricing is subscription-based, and cost is per unique user.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ePACT - Fonctionnalités

Logiciels de Emergency Notification System (ENS)
Ciblage géographique
Communication bidirectionnelle
Gestion des contacts
Modèles
Notifications en masse
Planification des scénarios
Entrée et sortie
Facturation
Garde d'enfants
Gestion des abonnements
Gestion des contrats
Gestion des employés
Gestion des inscriptions
Gestion des installations
Gestion des ligues et des équipes
Gestion des locations
Gestion des événements

Avis sur ePACT

Afficher 5 avis sur 109

Note globale
4.5/5
Facilité d'utilisation
4.3/5
Service client
4.7/5
Fonctionnalités
4.3/5
Rapport qualité-prix
4.2/5

Epact

Publié le 28/11/2018
Whitney L.
Administrative Assistant
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: everything can be on one place, and you can edit and update information at any time. You can access it on your phone through the app

Inconvénients: some times can be hard to navigate if you are not computer savvy

Réponse de l'éditeur

envoyé par ePACT Network le 30/11/2018

Thanks for taking the time to leave us a review, Whitney!

We've made some recent changes to our system to ensure it's fully responsive on mobile devices, and there are overall improvements for flow on desktop as well, so we hope that helps those less confident in their computer skills.

Please don't hesitate to reach out to your Account Manager, our Customer Success Team, or our Help Center for lots of resources to help you and your families get the most out of ePACT. Thanks again!

1st Year ePACT User

Publié le 08/10/2019
Sara S.
Recreation Programs Coordinator
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, ePACT has been a great additional to our camp programs. I think it is easier for parents, staff, and administration to access and update emergency contact information and health forms with ease.

Avantages: I like that this software is easy to use from the administrative side. The best feature is that it sends regular reminders to parents to fill out their required paperwork. Access to emergency documents from anywhere is extremely easy. And, of course...it's paperless!

Inconvénients: Getting people to fill out paperwork to the point of uploading their immunizations and required documents can be tough. Parents struggled with uploading photos and immunization records, and I don't like that I have 0 access to their emergency/contact information until that is all submitted. It makes it hard when a camper is dropped off and we don't have access to even contact a parent to have them fill this out (in the case of registration software information being out of date).

Réponse de l'éditeur

envoyé par ePACT Network le 10/10/2019

Thanks for taking the time to leave us a review, Sara! We're thrilled to hear that the automated reminders are making things even easier for you and that you're enjoying going paperless.

We're happy to help you with any resources you might need to get parents on board with the new process and we can provide technical support to those who are struggling with any of the requirements.

We completely understand the frustration of not being able to see information for a camper without a completed ePACT record, but this is a key way that ePACT protects participant information. Families give permission for authorized staff to view their records by selecting the "Share" button once they have completed their record. Consider providing families with a way to complete their ePACT record on-site to address those last-minute drop-offs so you're not missing that vital information.

Thanks for choosing to use ePACT and don't hesitate to let us know how else we can help!

A company worth working with!

Publié le 14/10/2019
Jennifer B.
Assistant Superintendent of Recreation
Administration publique, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: ePACT allowed staff to communicate with parents in quicker ways, including texts! We were able to customize many of the questions in the participant files to our needs, rather than gathering more information than we would use. We love being able to search participants by allergies and other concerns. Lots of great efficiencies with this easy-to-use program!

Avantages: We love that ePACT looks out for the safety and security of our participants, while improving efficiencies for our staff. ePACT is easy to work with and responsive to suggestions. While we are still looking for solutions to ActiveNet FlexReg partnering, standard programs work extremely well with the ePACT system. Families have found information input and updates easy to do and ePACT staff responds quickly to any of the more difficult situations.

Inconvénients: We are hopeful that solutions will soon arrive for: FlexReg daily rosters; grouping program codes in one class throughout a school year or extended season; "staff" added to all participants as a standard sign in/out person for moving between programs and a few other things. Communicating with ePACT about these challenges has been a positive experience.

Réponse de l'éditeur

envoyé par ePACT Network le 16/10/2019

Thanks for taking the time to leave us such a detailed review, Jennifer!

We're thrilled that the transition to ePACT has been so positive for you and that both staff and families are enjoying the system. We'll continue to share your feedback with our Product Team as they work on finding solutions to your additional needs.

Thank you for using ePACT and please don't hesitate to let us know if there is anything we can help with at any time!

still learning

Publié le 15/10/2019
Terrin A.
Youth Programs Coordinator
Administration publique, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: customer service for set up has been awesome
user friendly
still learning the ins and outs

Avantages: shared with other programs
when things are completed correctly, the ease of finding information quickly

Inconvénients: no Spanish translation
I can't see the parent view when they call and ask questions about how to finish profile
still don't understand how it talks with ACTIVE
wish there was better training on the program.. maybe there is an I was just not informed of it

Réponse de l'éditeur

envoyé par ePACT Network le 16/10/2019

Thanks for taking the time to leave us a review, Terrin!

To address your feedback:

- We're working on adding multiple languages to ePACT, including Spanish, so stay tuned for those.
- Administrators only see completed information from a parent/family - you cannot access the parent view as it's from their account and is private to them. To assist families, we recommend referencing the form that was approved with our Implementation Specialist at your account set up.
- To learn more about how our ACTIVE Net/ePACT API works, there is a webinar on our website that you can download. Also, you can learn how to enable auto-reminders and reconfirms by visiting our Help Center.
- For Administrator Training, there are recordings of our recent webinars on our Help Center as well.

Thank you for using ePACT and if you have any additional questions or support needs, please don't hesitate to reach out!

ePact Review

Publié le 14/10/2019
Cheri R.
Recreation Supervisor
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like the ease of the software. You have access to the student medical, emergency and authorized pickup and contacts at you fingertips. Very easy for the staff to learn and navigate.

Inconvénients: This software was very easy to use and very easy for the parents to use also. There were a couple of parents who had problems upload their child's picture. Some people had problems with the phone number. It does not let you know not to add spaces or dashes with the phone number. Some parents also got hooked up with emergency and authorized pick ups address. They would not putting it in and it would not let them continue. It should not address is required.

Réponse de l'éditeur

envoyé par ePACT Network le 16/10/2019

Thanks for taking the time to leave us a review, Cheri!

We'll be sure to share your feedback with our Product Team with regards to additional guidance within the system. The requirement for addresses on emergency and authorized pick-up contacts is set by the organization/administrator, usually for licensing, legislative, or insurance requirements - it's part of the form approval process when your ePACT account is set up.

Thanks again for using ePACT and please don't hesitate to reach out with questions or support needs at any time!