Grooper

Commentaires: By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Avantages: Ease of use during the scanning process through the export process.

Inconvénients: The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Commentaires: The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!

Avantages: My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.

Inconvénients: Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.

Commentaires: Grooper gave Change Healthcare the ability to process huge diverse client print files and extract the data into a normalized data stream for processing.

Avantages: One of the key feature of Grooper is the ability to identify, interpret, enhance, and extract data from a large number of media types (TIF, JPG, PDF, Word, Excel, ect...) Another key decision point was there wasn't a requirement for a software developer to write code, a business analyst can use a GUI base application to configure 98% of the extract jobs.

Inconvénients: The configuration GUI has so many options to identify and extract data that it can overwhelm an beginner.

Avantages: Grooper enabled us to get rid of some ancient scanning software. The Team at BIS worked to understand our needs and got us setup pretty quickly.

Inconvénients: BIS would not take on any small projects to enable us to do more scanning, which was very frustrating. It's help file is also lacking if you want to try and do setup yourself. The software is not very helpful when errors occur on helping you solve them. The software doesn't check for updates so unless you ask BIS to update the software it stays outdated.

Commentaires: Once you understand the interface, the application is a breeze.

Avantages: The interface, similar to other applications like Tableau, is clear and concise. The community is available 24/7, answering questions quickly and helping move my projects forward. AI is the next learning curve for businesses, and Grooper has you covered!

Inconvénients: Initial setup, but helpful tech group got me going.