Circle Loop

Qui utilise Circle Loop ?

Anywhere Workers, Business Start ups, SME businesses, Freelancers, SaaS providers, Home Workers. CircleLoop enables greater flexibility, improved productivity, better collaboration and cost savings.

Description de Circle Loop

UK-based Business VoIP Provider offering a modern, cloud-based phone system in powerful desktop, web and mobile apps (no additional hardware required). Starting at just 5.00 per user/month (7 day FREE trial).
Uniquely, a CircleLoop subscription includes all features including call recording, call transfer, menus and greetings, contact management, conference calling, voicemail to text and call forwarding to name a few.
CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule.

Informations sur Circle Loop

Circle Loop

https://www.circleloop.com

Fondé en 2016

Vidéo de Circle Loop
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Présentation des tarifs de Circle Loop

Circle Loop n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Circle Loop est disponible à partir de 5,00 $US/mois.


À partir de

5,00 $US/mois

Prix

Initial 7 day period is free followed by £5 per month PAYG or £15 Unlimited

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de Circle Loop

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

Circle Loop - Fonctionnalités

  • Conférences vidéo
  • Enregistrement des appels
  • Journalisation des appels
  • Messagerie instantanée
  • Profils des appelants
  • Présentation du numéro
  • Routage des appels

Logiciels SIP (softphone) : afficher la liste complète

  • Communications unifiées
  • Contrôles/Permissions d'accès
  • Enregistrement des appels
  • Gestion des contacts
  • Liaisons SIP
  • Routage des appels
  • Serveur vocal interactif (SVI)
  • Transcription de message vocal
  • Transmission vocale en ligne

Logiciels de VoIP : afficher la liste complète

  • Automate d'appel
  • Gestion des centres d'appel
  • Gestion des contacts
  • Gestion du télémarketing
  • Numéroteur prédictif (predictive dialer)
  • Rapports et analyses
  • Reconnaissance SVI et vocale
  • Suivi des appels
  • VoIP

Logiciels de téléphonie : afficher la liste complète

  • Accès mobile
  • Centre d'appel virtuel
  • Conférences web
  • Enregistrement des appels
  • Journalisation des appels
  • Reconnaissance SVI et vocale
  • Routage des appels
  • Répertoire d'employés
  • Suivi des appels

Solutions de téléphonie professionnelle : afficher la liste complète

  • Conférences web
  • Enregistrement des appels
  • Extensions virtuelles
  • Groupes d'appel
  • Liaisons SIP
  • Reconnaissance SVI et vocale
  • Routage des appels

Systèmes PABX : afficher la liste complète

Circle Loop - Alternatives

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Avis sur Circle Loop

Lire tous les avis

Note globale

4,5/5

Note moyenne

Facilité d'utilisation 4,5
Service client 4,4
Fonctionnalités 4,6
Rapport qualité-prix 4,6

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Johnny A.
Founder
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 25/10/2018

"Awesome phone app at an affordable price."

Commentaires: Overall experience has been very good, and I am happy I finally found a phone app that I can use!

Avantages: I love that they have a desktop app and a phone app. I also like that I can connect it directly with my ZOHO crm. I also love that the price is very affordable compared to most other phone apps.

Inconvénients: The customer service is a little slow at responding and could be a bit more helpful.

  • Source de l'avis 
  • Publié le 25/10/2018
Stuart P.
Creative Director
Design
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/05/2018

"Slick and intuitive app across desktop and mobile"

Commentaires: I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next.

Avantages: As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone.

Inconvénients: At the moment, there are few negatives for me. Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates. If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018.

  • Source de l'avis 
  • Publié le 14/05/2018
Liane-rose B.
Founder
E-learning, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 27/11/2020

"Easy to Use"

Commentaires: I absolutely love the product, its great and I don't want to switch to another. The only thing that might prompt me to consider another product is if I have to chase customer services again for a response.

Avantages: I love that Circle Loop is really easy to set up. The design is so user friendly too.

Inconvénients: Unfortunately we've had some syncing issues between Circleloop and our CRM. I had to follow up with the customer service team on multiple occasions to find out whether the problem was being looked into or not. Fortunately someone got back to me eventually but it was frustrating that I had to chase for a response.

  • Source de l'avis 
  • Publié le 27/11/2020
Hannah C.
Customer Relationship Manager
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/11/2020

"Fantastic customer service and simple to use software"

Commentaires: Works well for our business.

Avantages: All you need is on one screen, the last number called, the link to any voicemail message and the set up is straight forward.

Inconvénients: The out of hours option isn't intuitive at all, it isn't clearly marked on what the times entered represent. Perhaps it would work well to have the option to have a miniature screen of it in the corner whilst working on other things to keep an eye on if a call comes in etc.

  • Source de l'avis 
  • Publié le 09/11/2020
Nathaniel C.
Managing Director
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 29/05/2018

"Really solid cloud-based phone system"

Avantages: Running our direct lines and shared lines from the same iPhone app is great. The recent addition of call recording has been a massive benefit. The team at CircleLoop have been good, they're always looking to make improvements to the application and are their customer service team are responsive.

Inconvénients: They're all small niggles really. The text messaging system is a bit clunky and currently has no notifications enabled. Sometimes call transfer can be a little buggy. Incoming calls suffer from intermittent lag, with users phones ringing at different times. Rather than having a single 'contacts' tab, contacts are split into a users contacts and shared contacts, which means you have to search in both for a contact if you can't remember where they were saved.

  • Source de l'avis 
  • Publié le 29/05/2018