Qui utilise Halp ?
Fast-growing IT, TechOps and Internal Ops teams at small, medium, or enterprise companies.
Description de Halp
Halp is a conversational ticketing solution for modern internal operations teams to assign, prioritize, track, and answer requests from Slack in a message-based interface. Companies using Halp get faster response times, more productive operational support teams, and happier employees.
Halp functions as a standalone ticketing system, or it integrates directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems.
Informations sur Halp
Halp
https://www.halp.com
Fondé en 2017
Prix de Halp
Halp n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Halp est disponible à partir de 25,00 $US/mois.
À partir de
25,00 $US/mois
Consulter les tarifs
Version gratuite
Non
Essai gratuit
Déploiement
Cloud, SaaS, web
Formation
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
Halp - Fonctionnalités
Produits alternatifs
Logiciels les + demandés
Avis sur Halp
Afficher 1 avis sur 1
Randy T.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 09/01/2020
"Great Product, Great People."
Commentaires: Every single person I have interacted with at Halp is passionate about the product and how it can help me. They are super supportive and knowledgeable, so not only do they listen to my feedback, but they have great ideas of how to use Halp fully with the other tools I have.
Avantages: I am in an environment with Slack and Zendesk used heavily. I love that I now have these tied together in an easy way to be able to quickly push tickets without even having to go back to the web interface. There own ticketing system backend is ever improving and I fully intend to move my IT team off of Zendesk and over to Halp fully, hopefully within this next year. Also, the BetterCloud integration to be able to kick off workflows is AWESOME.
Inconvénients: They did originate as BubbleIQ and have grown into what they are now. Because of this, the feature set it still growing. That is not a horrible Con, as they are actively growing the feature set and constantly seek input from customers to determine the best roadmap.
- Provenance de l'utilisateur
- Publié le 09/01/2020
