OperatorHub

par Adventium Technology

Qui utilise OperatorHub ?

OperatorHub is the first reservations and booking management system built specifically for the tourism industry by the tourism industry.

Description de OperatorHub

OperatorHub is the first reservations and booking management system built specifically for the tourism industry. OperatorHub does everything that operators need and provides client-specific functionality which results in detailed application packages customised for industry verticals.

The innovative cloud-based system was built to streamline operations, reduce costs and grow tour, activity and transportation sales.

Informations sur OperatorHub

Adventium Technology

http://www.operatorhub.travel/

Fondé en 2005

Prix de OperatorHub

OperatorHub n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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OperatorHub video
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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

OperatorHub - Fonctionnalités

Logiciels de gestion de voyages
Accès mobile
Alertes en temps réel
Booking Management
Gestion des restrictions
Gestion des stratégies
Rappels
Rapports et analyses
Réservation de voyage en ligne
Suivi des frais
Tableau de bord
Workflow d'approbation
CRM
Gestion des promotions
Gestion des réservations de chambres
Gestion des taux
Notes de réservation
Réservation d'activités
Réservation de tiers
Réservations de groupe
Support client
CRM
Création d'itinéraires
Création de packages
Gestion de décharge de responsabilité
Gestion de site web
Gestion des devis
Gestion des fournisseurs
Gestion des prix
Gestion des promotions
Gestion des ressources
Gestion des réservations
Intégration GDS et OTA
Réservation d'activités
Réservation de plusieurs jours
Système central de réservation
Traitement des paiements

Avis sur OperatorHub

Afficher 5 avis sur 7

Note globale
4,9/5
Facilité d'utilisation
4,6/5
Service client
4,8/5
Fonctionnalités
4,6/5
Rapport qualité-prix
4,6/5
Ian C.
CEO
Aviation et industrie aéronautique, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 20/04/2019

"Junction6 in the tourism activity sector"

Commentaires: Overall, very good. We've used J6 for many years and the continued development of the system has been impressive.

Avantages: It's extremely accessible from any device and relatively fast to display the information that I need at a glance. It's API's help us save time on the phone by allowing agents to see availability, book and have the product confirmed. Adjusting products and availability is relatively painless. The design team are quick to implement changes and keep us updated regularly on new features.

Inconvénients: It can be a bit slow at times to respond to input when trying to adjust availability or add notes to a departure.

  • Provenance de l'utilisateur 
  • Publié le 20/04/2019
Conor O.
Finance and Reservations Manager
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 26/05/2020

"The system that can do it all!"

Commentaires: Excellent - they system can do it all!

Avantages: Lots of features/functions
Ability to sell products as an operator (i.e. own product) or as an agent (i.e. 3rd party products)
Route Management capabilities
Flexible reporting and good invoicing functions
Supplier reconciliations made easy!
Excellent support

Inconvénients: Speed - The more products you load, the slower the system (similar to other systems)

Réponse de l'éditeur

envoyé par Adventium Technology le 26/05/2020

Thanks for the feedback Conor, we really appreciate it. It's great to hear that the system has so many features that help run your business.

We are constantly working on improvements such as speed and new features. This feedback really helps.

  • Provenance de l'utilisateur 
  • Publié le 26/05/2020
Jerlyn B.
Accountant
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 20/05/2020

"It needs to improve for some features that will make it more friendly-user"

Commentaires: There are some inconsistencies on the setup which has to improve. Probably a glitch or bug that affects the whole performance.

Avantages: Though I have no detailed training on this software and just used it for quite some time, I managed to understand how the software works in terms of navigation. It's very flexible and complex especially in creating products.

Inconvénients: However, having a lot of features makes it difficult sometimes. Especially when analyzing a transaction for past months. The setup of quite complicated and could not easily understand especially if you don't have any idea about the software.

  • Provenance de l'utilisateur 
  • Publié le 20/05/2020
James K.
General Manager
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/09/2019

"Fleet management is so much easier now"

Commentaires: Our overall distribution to agencies and resellers has noticeably increased with the WebsiteTravel connection, which comes with the software. Other than that, staff have noted that check-ins are generally smoother and there are less complaints nad errors.

Avantages: I can oversee routes, manage drivers vehicles, bus routes, customers and even follow up's without even being on the job. My drivers log in to the system and upsell customers from on Fraser Island. Capitalising on pax has seen an all-time high in our operations and our customer's service has improved greatly due to the centralisation of all customer details and availability.

Inconvénients: Occasionally glitches. Have had a few instances of losing data entries in the past though I believe there was a recent development to amend this.

  • Provenance de l'utilisateur 
  • Publié le 10/09/2019
Rachael S.
GM
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/03/2019

"Incredible for time-saving, with increased efficiency for all staff procedures"

Commentaires: Our migration to Junction6 reservations has not only been efficient, but surprisingly economical. The streamlined staffing procedures have really allowed us to maintain wages.

Avantages: - Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio. - The J6 API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring - Capacity updates alleviate human error and tour over-booking

Inconvénients: - Quite a lot of features, it is difficult to narrow down to which are most suited to our business but the BDM’s were helpful

  • Provenance de l'utilisateur 
  • Publié le 26/03/2019