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CRAFTS
Description de CRAFTS
CRAFTS facilite le travail administratif en matière de finances, d'enfants et d'assiduité pour les agences de soins à domicile agréées, les établissements Montessori et les programmes de garde d'enfants en centre. L'application facilite les paiements électroniques et met automatiquement à jour les comptes des familles, ce qui réduit les erreurs et les tâches administratives.
Ce système permet aux programmes de gérer plus facilement les subventions, de fournir des relevés et des reçus fiscaux aux parents et de favoriser une meilleure implication des parents grâce à un portail qui leur est destiné.
Microsoft a fait de CRAFTS la première application de son catalogue.
Pour plus d'informations, contactez l'éditeur.
Qui utilise CRAFTS ?
CRAFTS est conçu pour les programmes canadiens de garde d'enfants qui fournissent des services subventionnés ou non subventionnés et qui souhaitent moderniser et simplifier les tâches administratives liées au personnel, aux enfants, aux parents et aux finances.
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Great software!
Commentaires : Overall I really like CRAFTS, and how easy it is to use. As an Admin, I need to be familiar will all current aspects of our software package, and CRAFTS is great to answer all questions, and apply tweaks when possible. Our facility has never used a software for childcare management, so we of course had a lot of questions, however CRAFTS was able to develop something for us that suits a lot of our needs.
Avantages :
Looked at a few different platforms, but CRAFTS made the most sense for our needs and specifications! The customer service team is very responsive, knowledgeable and helpful. The team was able to fulfill a lot of our specific requests and tweaks, and they are very quick to respond to questions.
Inconvénients :
Although CRAFTS does have an email option, there is no current option to have a sort of inbox (or see past sent emails). You send off an email, and that's it; parents and staff must respond to YOUR work email, so it takes the communication off crafts and onto another platform. We are still working out our messaging/communication functions and seeing what works best for our team!
Initial use and overall impression of Crafts and their client support
Commentaires : Overall, we are very pleased with Crafts, and although we have only been using it for a short period of time, we really like it's design and flexibility.
Avantages :
The process for billing, tracking and processing payments, and the underlying encryption and security of the information in our portfolio . Additionally, the process in managing our families and enrolments is intuitive and robust. There are still many new things I am discovering daily, but overall I am very happy with the software. It is stressful when switching over to new management software, but the support we received from [sensitive content hidden] and his team during our set up phase (we actually just starting using Crafts March 1st 2024 after initial training and rollout) was above and beyond my expectations. They are very responsive to any queries, and their support training videos are great reference resources during the initial start up phase. I would recommend their product without reservation!
Inconvénients :
None so far, meets our needs, has flexibility, and great support
CRAFTS is Just what we were Looking for
Avantages :
We were looking for a way to move our daycare reporting and attendance and communication with parents online as well as making billing a simpler process and CRAFTS is just what we were looking for.
Inconvénients :
Some of the features have taken some time to get used to and doing so much online takes some adjustments
A Game Changer!
Avantages :
CRAFTS stands out for its user-friendly interface, comprehensive features, efficiency, and emphasis on communication and data security. It’s a robust system that significantly enhances the management and operation of our organization.
Inconvénients :
For new users, there might be a learning curve to understand and navigate through the various features of CRAFTS. More intuitive onboarding and user guides could help alleviate this. User experience can vary based on individual needs and expectations.
A versatile program that ticked the boxes
Commentaires : [SENSITIVE CONTENT HIDDEN] and his team have been incredibly accommodating despite our exacting standards and seemingly impossible demands. CRAFTS is a pretty comprehensive program unlike anything else on the market. It is intuitive and user friendly and once you get your hands on it I can see that you can really do so much; save time, paper and reduce errors.
Avantages :
I love that this program is cloud based so our home child care providers can access it from anywhere with a computer, tablet or phone. With attendance now in the hands of the parents and providers there is less room for error. The interface is visually attractive and intuitive so the training is easier. We can set reminders for everything so that we don't forget students' birthdays, rate changes or providers' certification renewals. The ability to interface with Bambora to accept EFT payments has been a big help which will certainly cut down on the need for collections.
Inconvénients :
Because it is a cloud-based program and not a completely customized program there are a few work-arounds that we have to do in billing. In all fairness though, we have very unique needs that many clients wouldn't require.
