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myClubhouse
Description de myClubhouse
myClubhouse est un système de gestion de club en ligne facile à utiliser et très flexible qui vous permet de gérer votre club comme vous le souhaitez.
L'éditeur aide les clubs, les sociétés et les entreprises à réduire le temps consacré aux tâches administratives et à tirer parti d'un excellent site web. Les bénévoles et le personnel peuvent se répartir la charge de travail pour que tout le monde puisse profiter des activités du club.
Cette solution sans aucune publicité incluse vous offre une expérience haut de gamme sans frais cachés et des fonctionnalités exceptionnelles axées sur les clients. Le support inclut la configuration gratuite de votre site et l'importation des données.
Qui utilise myClubhouse ?
Toute organisation qui doit gérer des adhérents, des événements, des équipes, des boutiques de clubs et des paiements. Cela inclut tous les clubs commerciaux et ceux à but non lucratif, en particulier les associations sportives.
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Alternatives envisagées précédemment :
Best system out there for our unique needs!
Commentaires : We have been delighted with it, and it has helped us save a huge amount of time and money administering the club. It is such a shame the pandemic has limited out activities this year, and as such we have not fully utilised the software to its full potential.
Avantages :
The software was easy to deploy as it is fully hosted, and the team were very helpful in doing the intial set and support. We love the features it has, perfect for our club, and most importantly the support has been exceptional. As we are a charitable organisation we were also given a great price.
Inconvénients :
It is quit hard to learn initially as there is not real full user guide. Some of the admin functions are hard to find and manage.
Réponse de l'équipe de Simmetrics
il y a 4 ans
Hi David, Thank you so much for taking the time to review myClubhouse, we are so glad you are pleased with it. We are now concentrating hard on improving ease of use and adding more user guides. Kind regards, Joanne
myClubhouse - our first year
Commentaires : We have been very impressed with myClubhouse, right from initial contact, product demo, first time set up from our exisiting database, then the huge range of features and fantastic customer support from [sensitive content hidden] and the team. We have reduced or eliminated most of the most onerous admin tasks, removed errors through previous cross-platform use and made it much easier for both our members and administrators to interact with the club. It might seem expensive at first, but is worth every penny - as treasurer I wouldn't want to do the job without it again.
Avantages :
myClubhouse has brought together our membership list, joinging & renewals, events booking, finances and website. For the first time we have one place to administer everything. Hours and hours of admin have been saved across the committee, freeing us up to spend our time developing for our membership.The features are extensive and customisable, allowing us to make everything fit our structures.
Inconvénients :
The only downside is the website has so many features it can be a bit of a steep learning curve to get started and learn how to implement what you want. The customer support is fantastic to help you though.
Réponse de l'équipe de Simmetrics
il y a 2 ans
Dear Gavin, Wow - what an terrific review - thank you! Great news that myClubhouse has had such a positive impact on your canoe club in its first year of use. We are aware that the number of features can be daunting in places, and are always grateful for any suggestions on how this can be managed (we have a few ideas up our sleeves). In the meantime, if you ever need help with anything, you know where we are. Kind regards, Joanne
Appauling solutuion not fit for purpose
Commentaires : Months of complaints from numerous people about not being able to use the service. Culminating in the resignation of the membership secretary due to the vast increase in workload this system caused him compared with the legacy system built. As President I had also reported extensive issues with the solution and finally I too have resigned as the solution does not appear fixable and makes it impossible to perform my tasks moving to myclubhouse has wasted an enormous amount of time by our IT people to create the solution and members complaining about erratic unreliability, and several board levels seviews. We now have a system that is substantially worse and much slower than the 1993 +updates solution it was supposed to replace. Moving to a new solution should have placed us in a position to be ready for the next 30 years, not back to worse than 30 years ago
Avantages :
website for public visitors ticket sales
Inconvénients :
Appalling response times Terrible navigation experience needing lots of screens and clicks - very time inefficient Total inability to track and control access rights to appropriate levels Extremely hard to find things via the search system cumbersome menu system oriented for small solutions with limited features no ability to let applications select the longevity of data retention (eg for a contact who has performed a boiler test - we must know their details for 100 years for insurance reasons, for a contact who has performed a customer facing role for 5 years, or for a share holder in perpetuity as require by law) designed for tablet and mobile phone making business operation on a desktop totally cumbersome presumes that contacts are electronic users willing to log on - we have a large number of retired people who won't use technology and the result is that membership management for them is problematic and very time consuming - such a preparing customised renewal letters on proper artwork for surface mailing no standard statutory reports of share holders no inbuilt ability for the system to assess the changing criteria for classes of membership and choose automatically the one most appropriate for the next renewal problems when the system's post code look up comes up with the wrong result
Réponse de l'équipe de Simmetrics
il y a 3 ans
Martin, we understand you wrote the legacy system which your committee has replaced with myClubhouse. To date, you have never contacted us to raise any of these issues and the officials at your org. offer an entirely different viewpoint from yours. Most of the points you make are demonstrably untrue: e.g. data is retained indefinitely until explicitly removed; though responsive, it works very well on desktops; it has extensive reporting, a configurable renewal progression etc. You were probably not aware of these capabilities as you do not have the required level of access. Despite myClubhouse not being a bespoke system, we have added several features in response to your org's requests and they have been very happy with the level of service they have received. We are not entirely sure why you chose to write this review but we view it as entirely unfair and quite malicious. We will continue to work closely with your org. to best meet their requirements.
Easy, time-saving, and comprehensive
Commentaires : It has transformed the management of all aspects of club life for the better - so much easier and efficient, which is invaluable to volunteer club administrators.
Avantages :
The membership and subscriptions management features are the most important, but the fact that we administrators, and club members, can manage all aspects of club life in one user-friendly site is invaluable.
Inconvénients :
Some of the explanations in the help boxes can be a bit wordy, but even this has improved recently.
Réponse de l'équipe de Simmetrics
il y a 2 ans
Dear Richard, Thank you for reviewing myClubhouse for your tennis club. I am delighted the system is working out so well for you. If you ever have any suggestions for improvements, please let us know. Kind regards, Joanne
So many options to adapt and use
Commentaires : Overall, really positive experience with myClubhouse. Quick responses to queries, few running issues (if ever) and massive functionality. We have looked at other options but on testing some of them, none really stacked up.
Avantages :
The best thing about myClubhouse is that everything is in one place for our day to day club management with regards membership and training sessions. The is a lot of functionality and add on options that we probably are not making the most of what is actually available. Any issues are quickly dealt with and any queries too. [sensitive content hidden] are quick to reply and open to ideas/suggestions. I've even had Zoom meetings with [sensitive content hidden] to show me how to do various things and talk me through features. Keeping members signed in for up to 14 days has made the mobile version of the site easier to use too.Equally, there are regular feature updates and changes, usually for the better too.
Inconvénients :
As much as I love myClubhouse, it isn't always the most intuitive to use and I have learnt things through trial and error. I suspect this has more to do with the sheer amount of functionality available. I would love an app version for membership with regards them managing their own membership and ability to sign in to sessions and make payments - thats all an app version would need really (our members have mentioned this). I know the website works ok on mobiles, especially as screens get bigger but such is life!
Réponse de l'équipe de Simmetrics
il y a 2 ans
Hi Rachael, Thank you so much for taking the time to review myClubhouse for your triathlon club. We are delighted that you love it. We definitely take on board your comments regarding how intuitive it is and also hear your request for an app. We hope to bring this in soon. Kind regards, Joanne
