myQuest

An excellent platform for automating the life-coaching experience - first of it's kind!

Avantages :

I've tried at least a dozen membership site builder software (aMember, WishlistMember, EverLesson, etc.), and all of them are fairly technical and they all have a BIG learning curve. With myQuest, one can create their membership site - or Automated Life-Coaching process - instantly. It's very intuitive; and the customer support is EXCELLENT! If you have a question, a team member will reply to your email within minutes, or even get on Skype with you, if needed. *** It has a cool functionality that mimics a coach's live involvement, all on autopilot. If a member (or client) doesn't complete their next assignment within a certain period - let's say 5 days - you can set the system to send out a video (or text message) congratulating them on their progress, and encourage them to continue with the next module or assignment. LOVE IT!!! :) LOVE the platform; and LOVE the team!

Inconvénients :

This software has very few limitations; though, if I had to pick one or two, I'd say, it'd be great if I could have more control over text size, type, and color. Currently there's only one size - yes, it's the perfect size... and perhaps if I had control over it, I'd make my courses more messy - this way maybe they are more elegant and consistent :)

Not your average online learning platform

Commentaires : From the beginning, the myQuest team was very helpful and patient in getting set up PLUS ongoing patient support as we shift from a B2B model more to a B2C model with an online learning course catalog as our main revenue source with premium services as a higher level of service. [sensitive content hidden] , and others are responsive, resilient, resourceful in getting things done to help us add more users so we both win!

Avantages :

The larger start-up cost covered all the hands-on onboarding and custom setup with our rep, then the ongoing cost is a per-user fee instead of a monthly subscription. That makes expenses much easier to manage for us, plus we don't have added expenses of tech support since "it just works." When Crown first started with myQuest, the trainings we provided to clients were not constant. So we didn't have a monthly bill even if we had no training that month. The course setup and design allows for clean and simple integrations in a multi-media format, including user reflection and interaction with others. Once the platform was in place and first training courses were launched we were in control of the learning flow, and our expenses. Once a learner/user registers for a course, the are in the system and still count as one even if they take another course. That's a win-win-win for Crown.

Inconvénients :

There are some limitations in the design and workflow that we wish we had more customizing options. I realize there are reasons for this, including the active learning model that drives myQuest courses. However, the myQuest team continues to add custom features in that add value to the learning without adding distraction or unnecessary complication. They also help me understand alternative ways to get a similar result. Plus they continue to add customer connections to learn from each other as a myQ community.

The MyQuest staff is great to work with, they respond quickly to answer questions and offer support

Avantages :

I like that this software is interactive because it allows the experience to be more personal for participants. I also appreciate that there are a variety of ways to interact with participants, whether its through a quiz or a video or a journal entry, this keeps the learner stimulated and involved in the learning process, as opposed to just being a stagnant observer. The software is intuitive, which makes it an easy system to build, and it allows for creativity. This platform lets you design a unique curriculum that can change as needed for each additional Quest.

Inconvénients :

The software has a lot of potential for growth and the MyQuest team is constantly refining and updating the software so if the software doesn't do something yet, it will in the future. Currently, clients earn points for finishing levels, but those points are not tangible or worth anything, so it is mostly just for amusement. I am also not sure how much exposure our videos get - it would be great if there was a way for MyQuest to help promote the videos -

MyQuest Fit All of Our Needs

Commentaires : It was very easy to add new content to the system, to organize the flow that each student would follow, to create new courses and track Austen progress. We now get notifications every time a student starts and finishes each course making it easier to stay on top of everyone's education progress. MyQuest staff was also great and immediately responsive with all our questions and requests. MyQuest was a key part of our success in following out our education program to our new members.

Avantages :

We are a non-profit and were looking for an education system that would allow us to onboard our new members with our education materials and track their progress. MyQuest fit all of our needs and has been a great success among our organization.

Inconvénients :

We had no issues. Any problems were quickly resolved and emails always answered on the same day.

Easy to Use

Commentaires : The overall experience has been great! Everyone at MyQuest has been friendly, responsive and easy to work with.

Avantages :

It is intuitive and easy for end users to figure out. It has also been pretty easy (savev a few things) for administrators. It seems like MyQuest is working to consistently make updates and add new features which is beneficial to us and our clients.

Inconvénients :

BrainTree is not the easiest to set up and integrate if you want to use your own account. There were a couple of items that we were told would be easy to accomodate in the begining (such as multiple purchases by one user), but then it turned out they weren't available or it wasn't quite the easy fix we were looking for after we had started building it.