join.me

Commentaires: I am able to assist others remotely to understand how to work with different softwares by conducting a join.me meeting and sharing screens. This allows me to provide more focused help that is relevant to what they need and they can see what i'm doing and better understand how to do things on their own.

Avantages: Join.me has allowed me to easily host a screen share for collaborating with other people on different projects. Sometimes you don't want to have to install and ton of software or set people up in order to just do a simple screen share. Join.me allows me to easily share and collaborate in a way that is easy for the people i am working with regardless of their tech expertise level. I like how they have both a online version and a version you can install if desired to your personal computer. And i love how they offer a free version for those of us that don't need to do it all the time and who have basic needs.

Inconvénients: I have not ran into anything that i didn't particularly like. It has worked flawlessly for what i need it for. It could be that if you have some advanced needs, that it would be good to research to see if these are possible. But for conducting a meeting where you'd like to do more than just talk and need to share a screen to keep people on the same page, this works great.

Commentaires: 80% of our clients have never experenced this type of online interaction. We introduce a "baby-step" version for their first time with us through a entry portol email. If you want to see what they are seeing here's our company's website. "CandLDesigns.com". Scroll down just a little and click on movie. We pioneered this for the average Joe, and it's talked about constantly in reviews of us. (all 5-star). Thanks, and I hope to see these easly changed "Con's," soon.

Avantages: It's exciting for our client to come into the 22nd century! Most our client's have never done this. But through Join.Me's virtual platform our client spend money and up without ever meeting anyone from our company face to face.

Inconvénients: 1 – Your ad’s.
I pay for your yearly service, not the free version.
I do not like when you advertise your services to my client as the meeting ends. It cheapens my company’s importance to a client.
2 – Voice over computer.
This have always been an issue and continues to be. From Safari, Firefox, etc.
When my client tries to download app, the download goes onto their screen. They are on my screen and can’t find download. (read to understand in “Overall”).
3- Having to explain how to get rid of name bubbles and enlarge screen. You should have immediate that offers this function. Example, “would you like to display name bubbles, YES -or-NO”. Would you like you screen enlarged, NO-or-YES”. (if YES= option of 50%, 75%,100%)

Commentaires: Overall, it is a decent program for the investment level, but if the price goes up again this year, I will absolutely switch to another program. It has nearly doubled in price since I first started with them a few years ago. At this time, I would recommend it to other contractors and small businesses, based on current pricing, value for the dollar and ease of use.

Avantages: I love being able to create webinars and allow my clients to take control of my screen or they can share their own. I am easily able to get through information by sharing my screen and data with them. It is one of the most convenient & easiest to use resources available to me to stay connected with my clients no matter where they are located.

Inconvénients: 1. Audio issues - if a client wants to call in via their computer, the audio is normally very poor and often they must call in on the phone line instead, because the computer audio tends to have issues like reverberations/echo/feedback.
2. Audio issues - not all parties can hear everyone clearly. I can typically hear everyone just fine, but sometimes 2 callers will not be able to hear each other loud & clear.
3. Google Calendar - I often have to disable and re-enable it to have it show up in my calendar

Commentaires: For smaller companies that would like a single tool, and understand you-get-what-you-pay-for, I would recommend this for use as video conference and even as a training and support tool. The Conferencing is overall quite good. For IT you can take advantage of the remote screen share over the web to work with remote users. Honestly I like this product as a backup conference and screen sharing more than as my primary go-to. This is because we have another product for Conference and another for remote support where we can fully remote control someones workstation.
In my case I have used this multiple times in support cases where a remote user only can get internet and cant even fire VPN to connect in. So I cant use our primary tools, but we could use join.me.

Avantages: This product is easy to use and intuitive enough that inexperienced users can pickup quickly or be coached to connect and it.
It has solid basic control and features to get its job done.
You can share screens and its useful for training and basic support
We do not use this ourselves but it can be used with up to a very large pool of 250 users.

Inconvénients: 1) Screen sharing is limited, especially when compared to other products.
2) Even though it is web-based you still need to DL a local client.
3) As other reviews have stated, it does seem to lag during times when your switching control over the desktop screen shared.
However in testing, this is a limitation of nearly all Conferencing apps I have tried and researched. They tend to run only as well as the wost connection. So while this is actually not directly a fault of this app, it can be seen as a "Con" for those seeking movie-like video conferencing.

Commentaires: I started using Join.me as a simple meeting system for working with remote staff. Quickly I fell in love with and started using it frequently in my daily meetings. I now use it to also train staff for using software and have even started using it to troubleshoot their computers remotely using the ability to control their mouse and keyboard once they have approved it. The software and service are rock solid, although they do depend on Internet connections. That said, I have only had an issue once over years of using their system. I cannot recommend them enough to other users.

Avantages: - Excellent quality for screens (relies on Internet connection)
- Allows for presenters to be switched
- Meetings can be locked or open to the public easily
- Offers vanity URLS to simplify joining meetings
- Record online meetings
- In-line chat, control users in meetings (mute, kick-out etc)
- Allows meeting presenter to control other user's computers if they allow it

Inconvénients: - Requires that the full software be installed prior to use if you are trying to control another user's computer (does not take long, but can be difficult for less technical users)
- If Internet is unsteady the software becomes unusable