join.me

Avantages: Join.Me has a good scheduling system that sends automated invites if you input the emails. It also provides numbers for different time zones, which is nice when working with clients across the country. You can customize your background and photo which is nice as well! You don't need to worry about clients coming into a meeting that they shouldn't (for example if you're running behind and the next client tries logging in) - you can lock meetings and they have to knock to join and you must approve it. Once you're in, you can click around when mouse control is granted. This product is better for meetings with a large group and a presenter, rather than remote access.

Inconvénients: My customers have an awful time getting connected with Join.Me. Most of them work with computers daily and while they may not be the most tech savvy, they are intelligent. The online meeting versus downloading the app seems to be an issue. I often have to advise they close out of everything and start over. If you simply want to show your screen, it is fairly simple. If you need control of another computer, this product lacks a lot of functionality, especially compared to TeamViewer. The pricing of this software feels high for what you get.

Commentaires: I am able to assist others remotely to understand how to work with different softwares by conducting a join.me meeting and sharing screens. This allows me to provide more focused help that is relevant to what they need and they can see what i'm doing and better understand how to do things on their own.

Avantages: Join.me has allowed me to easily host a screen share for collaborating with other people on different projects. Sometimes you don't want to have to install and ton of software or set people up in order to just do a simple screen share. Join.me allows me to easily share and collaborate in a way that is easy for the people i am working with regardless of their tech expertise level. I like how they have both a online version and a version you can install if desired to your personal computer. And i love how they offer a free version for those of us that don't need to do it all the time and who have basic needs.

Inconvénients: I have not ran into anything that i didn't particularly like. It has worked flawlessly for what i need it for. It could be that if you have some advanced needs, that it would be good to research to see if these are possible. But for conducting a meeting where you'd like to do more than just talk and need to share a screen to keep people on the same page, this works great.

Commentaires: I first heard of Join.me via a work colleague, I used to use Hangouts but now use Join.me almost exclusively. The only time I don't use Join.me is if a client or person I'm calling prefers another tool.

Avantages: Very quick and easy to set up, even our clients who are not tech-savvy can easily log in and set up a screen share the very first time they use it. Join.me makes it very simple to swap between which party is presenting and also to add in different emails/phone numbers through-out the call.

Inconvénients: I did find that it can lag a little bit when loading screens when you compare it to Google Hangouts or other similar tools, but it's a small price to pay when you consider the benefits of join.me. If you have a fast internet connection it should be completely fine, the lag is usually evident only if using hotspot with a mobile phone.

Commentaires: 80% of our clients have never experenced this type of online interaction. We introduce a "baby-step" version for their first time with us through a entry portol email. If you want to see what they are seeing here's our company's website. "CandLDesigns.com". Scroll down just a little and click on movie. We pioneered this for the average Joe, and it's talked about constantly in reviews of us. (all 5-star). Thanks, and I hope to see these easly changed "Con's," soon.

Avantages: It's exciting for our client to come into the 22nd century! Most our client's have never done this. But through Join.Me's virtual platform our client spend money and up without ever meeting anyone from our company face to face.

Inconvénients: 1 – Your ad’s.
I pay for your yearly service, not the free version.
I do not like when you advertise your services to my client as the meeting ends. It cheapens my company’s importance to a client.
2 – Voice over computer.
This have always been an issue and continues to be. From Safari, Firefox, etc.
When my client tries to download app, the download goes onto their screen. They are on my screen and can’t find download. (read to understand in “Overall”).
3- Having to explain how to get rid of name bubbles and enlarge screen. You should have immediate that offers this function. Example, “would you like to display name bubbles, YES -or-NO”. Would you like you screen enlarged, NO-or-YES”. (if YES= option of 50%, 75%,100%)

Commentaires: Overall, it is a decent program for the investment level, but if the price goes up again this year, I will absolutely switch to another program. It has nearly doubled in price since I first started with them a few years ago. At this time, I would recommend it to other contractors and small businesses, based on current pricing, value for the dollar and ease of use.

Avantages: I love being able to create webinars and allow my clients to take control of my screen or they can share their own. I am easily able to get through information by sharing my screen and data with them. It is one of the most convenient & easiest to use resources available to me to stay connected with my clients no matter where they are located.

Inconvénients: 1. Audio issues - if a client wants to call in via their computer, the audio is normally very poor and often they must call in on the phone line instead, because the computer audio tends to have issues like reverberations/echo/feedback.
2. Audio issues - not all parties can hear everyone clearly. I can typically hear everyone just fine, but sometimes 2 callers will not be able to hear each other loud & clear.
3. Google Calendar - I often have to disable and re-enable it to have it show up in my calendar