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Description de Zoho Mail
Zoho Mail est un service d'hébergement de messagerie sécurisé pour les entreprises. Ce service inclut une plateforme de collaboration permettant à toute votre organisation de partager et de communiquer de manière transparente à partir d'une boîte de réception. Il s'agit d'une messagerie classique associée à d'outils de collaboration modernes qui encouragent l'utilisation de commentaires, de likes et de partages. Zoho Mail est bien intégré à toutes les autres applications Zoho ainsi qu'à de nombreuses applications externes populaires.
Qui utilise Zoho Mail ?
Les travailleurs indépendants, petites, moyennes et grandes entreprises.
Informations sur Zoho Mail
Zoho
Fondé en 1996
Zoho Mail en vidéos et en images
Informations sur Zoho Mail
Zoho
Fondé en 1996
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Déploiement et prise en charge de Zoho Mail
Ressources d'aide
- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Déploiement
- Cloud, SaaS, web
- Mac (ordinateur)
- Windows (ordinateur)
- Android (mobile)
- iPhone (mobile)
- iPad (mobile)
Formation
- Webinaires
- Documentation
- Vidéos
Zoho Mail - Fonctionnalités
Logiciels de messagerie
- API
- Alertes/Notifications
- Analyse des campagnes
- Analyse en temps réel
- Archivage et rétention
- Base de données de contacts
- Bloqueur de spam
- Boîtes de réception partagées
- CRM
- Campagnes de drip marketing
- Champs personnalisables
- Chat et messagerie
- Distribution d'e-mails
- Fonction de glisser-déposer
- Formulaires personnalisables
- Gestion des abonnements
- Gestion des boîtes de messagerie
- Gestion des campagnes
- Gestion des contacts
- Gestion des e-mails
- Gestion des flux de travail
- Gestion des listes d'attente
- Gestion des modèles
- Gestion des réponses
- Gestion des signatures
- Intégration des médias sociaux
- Intégrations de tiers
- Liste blanche et liste noire
- Modèles d'e-mails
- Modèles personnalisables
- Monitoring
- Rapports en temps réel
- Rapports et analyses
- Rapports et statistiques
- Recherche/Filtre
- Routage
- Récupération de données
- Répondeurs automatiques
- Réponses préenregistrées
- Segmentation de la clientèle
- Segmentation des campagnes
- Stratégie de marque personnalisable
- Suivi des activités
- Suivi des clics
- Suivi des e-mails
- Suivi des e-mails
- Surveillance en temps réel
- Tableau de bord d'activités
- Tests A/B
- e-mail marketing
Zoho Mail - Alternatives
Plus d'alternatives à Zoho Mail
Nathan L.
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Probabilité de recommander le produit
Alternatives envisagées :
- Source de l'avis
- Publié le 30/04/2020
"Great if you know how to set it up."
Commentaires: It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.
Avantages: Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.
Inconvénients: It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.
- Source de l'avis
- Publié le 30/04/2020
Nabila B.
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- Source de l'avis
- Publié le 17/05/2021
"My Zoho Mail review"
Commentaires: Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.
Avantages: The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.
Inconvénients: One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.
- Source de l'avis
- Publié le 17/05/2021
Ezequiel O.
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- Source de l'avis
- Publié le 11/09/2021
"Zoho Mail es grandioso"
Commentaires: Excelente experiencia en general
Avantages: Lo que mas me ha gustado de Zoho Mail es la entregabilidad, el soporte técnico y la gran calidad de servicio.
Inconvénients: Lo que menos me ha gustado de Zoho Mail es que actualmente no ofrezcan SMTP en los planes gratuitos
- Source de l'avis
- Publié le 11/09/2021
Vansh C.
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- Source de l'avis
- Publié le 29/07/2021
"A good option if you use other Zoho apps, but it's not without annoyances."
Commentaires: Features-wise, Zoho Mail does not fall short at all. It has everything you need for an email app. It just doesn't feel as refined as Gmail. Bug fixes and a refreshed, more modern UI will make the product near-perfect.
Avantages: What I love about all Zoho products is how seamless the complete experience is. The way all the apps communicate with each other is super convenient. This integration is particularly evident between Zoho Mail and Zoho CRM. It's in the simple things, like how the email contact list is integrated with contacts/leads/deals added in CRM. I also love how when you receive an email, you can see, from the Mail app itself, whether this address is a lead, deal or just contact. It's a nice touch. The UI is also extremely easy to navigate. All buttons are where they're supposed to be, and I appreciate the night mode. It's a boon while working in low light conditions.
Inconvénients: Despite its amazing features, my experience of using Zoho Mail on desktop was extremely sub-par. Everything is just slow; there's no other way to put it. The app itself takes a few seconds extra to load occasionally, but that's just the beginning. Formatting emails is infuriating, to say the least. Uploading images in between text can take minutes (these are compressed photos of less than 1MB) even on solid wifi. I often use GIFs, and these take even longer to upload if they don't fail altogether. Resizing images within the emails is glitchy. The font picker does not switch to the right font sometimes. Also, before I send out emails with images/videos/gifs, I usually send out a test to my Zoho and Gmail accounts to see if it looks alright. More often than not, the images and videos will not load on Zoho Mail at all, while Gmail would load them in a split second. As someone who writes a lot of emails, these are not things I can put up with. Also, the UI, while dead easy to navigate, is extremely dull and boring. Gmail is leagues ahead in this regard. I hope this is a one-off incident since I don't see many other reviewers complaining about these on Capterra. It's a shame though, because the overall proposition is so solid and appealing.
- Source de l'avis
- Publié le 29/07/2021
Rodolfo R.
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Note globale
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- Source de l'avis
- Publié le 19/08/2021
"Cost/benefit is insane, you will always get more for low price"
Commentaires: I’m able to handle all my official business communications though Zoho email, even the smtp part to send emails from my site.
Avantages: I loved the capability of have a free tier with enterprise ready functions, how I started as a freelance and be able to setup a “virtual” team right away it was insane, be able to use different personas in one Emil in incredible. The search functionality is amazing too, how you can filter by persons, attachment, content etc, the tus just great. I love the spam protection, it is so good, even categorize common emails that you receive frequent, just be aware need to add those to white list. But is better that way instead of lead a spam email to reach out to you.
Inconvénients: As a newby when I started, it took me some time (not much) to set up, specially the look and feel with my logo.
- Source de l'avis
- Publié le 19/08/2021
