Pour qui ?

LegalServer case management software enhances performance specifically for legal aid, public defenders, and city & county law departments.

Notes moyennes

3 avis
  • Note globale 4.3 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 3 / 5
  • Fonctionnalités 4.3 / 5
  • Rapport qualité-prix 1 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • LegalServer
  • https://www.legalserver.org/
  • Fondé en 2001

En savoir plus sur LegalServer

Cloud-based platform to save time and improve case handling and reporting for legal aid, public defenders, and city & county law departments.

Our friendly and intuitive interface allows attorneys to spend more time on critical thinking to help clients. Easily generate and edit reports with full-color graphics, while customizing the case management application without the need for technical skills. Also includes our proven methodology for conversion & data migration.

LegalServer - Fonctionnalités

  • Comptabilité de fiducie
  • Facturation
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des conflits
  • Gestion des contrats
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des tâches
  • Notes de cas
  • Suivi des frais
  • Suivi du temps

Avis les plus utiles sur LegalServer

LegalServer is Powerful, Flexible, and Easy to Learn

Publié le 04/09/2018
Christopher J.
Executive Director
Services juridiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My experience has been excellent. LegalServer feels more like a part of the civil legal aid delivery system than a vendor.

Avantages: The fact that LegalServer is cloud-based is central to its value to my statewide civil legal aid practice. As one the first case management systems that was cloud-based and the first to do so in a robust, feature-rich way, the LegalServer team has many years of expertise. They are also committed to the legal aid mission and invested in helping our organizations become more efficient and effective. That is a big deal because it translates to the vendor actually listening and adapting to our needs -- and our clients' needs -- when it comes to new development or customization. Despite having every feature we need, LegalServer is not difficult to learn or master. We regularly onboard new staff and volunteers without heavy investments in training. We have also been able to easily transition staff who are experienced in other systems, including old school paper file systems. It is also easy to administer and customize in-house to meet your specific needs. In our state, virtually all civil legal aid organizations use LegalServer, magnifying its potential for advocates, developing valuable data, and increasing efficiency for users and clients. Case transfers from one organization to another are simple and save clients time and inconvenience.

Inconvénients: I have been a customer for over ten years and don't have any "cons." LegalServer consistently seems to be ahead of any concerns I might have and rolls out regular updates. When we have had any need to change or add anything, we have either been able to configure it easily ourselves or with some assistance from LegalServer.

LegalServer Rocks!

Publié le 30/08/2018
Vivian H.
Chief Information Officer
Services juridiques, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: LegalServer is very customizable and easy to use. This is important for my nonprofit organization because we can adapt LegalServer to track the information we need for grant reports, case management, staff supervision, and program evaluation. I love the Help site and virtual training sessions because our interns use them to learn how to configure LegalServer and then set up new fields, forms, processes, and more.

Inconvénients: There isn't anything that comes to mind. Sometimes it's hard to keep up with the new developments that are going on - but that's a positive in my opinion!

LegalServer

Publié le 11/02/2019
Pablo A.
Owner
Réseaux informatiques, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very poor experience. If you want to spend money on a fancy website, then purchase LegalServer.
It will be easy for you to create reports with any other tool .
Please check Kemps Case Management. It is cheap, easy to learn, very well design and with real customer support. The database is yours and you can put together any reports with simple tools like MS Access.
Please stay away from this people. They just want your money. No worth it at all.

Avantages: For me the only pros are: 1) it is online 2) it is easy to use

Inconvénients: *It is very expensive for a case management system
*The lawyers that they use as employees believe that they are IT professionals but they are just lawyers
*The customer support is very basic
*The online training is just videos
*Reporting is very confusing (remember that this software is usually used by legal aid offices that have 3 or 4 employees only / usually with low pay and training)
*I have been in conference calls/online meetings with them and other users and the employees have been disrespectful with users several times.
*Data migration is pretty much on you. It will require for you to dedicate time for you to be able to identify every field, double check them, etc. They will not work with you on that aspect. They are just expect for you to do the job for them
* Monthly fees for maintaining very small databases are outrageous and very difficult to pay for small non-profits legal aids offices.
*The software is made with open source tools which basically may put you in a bad situation if they need support.
*With the money that they ask you upfront you can easy pay for a custom made system with local resources.
*Report tool is very annoying and poorly designed.
* The naming convention of the fields is horrendous.
*They claim that they are different than Kemps but they just just design everything out of that system.

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