PDQ Deploy

A easy to use and reliable solution for small and mid sized companies

Commentaires : When we started to use this software, we did not have a solution to inventory and deploy softwares on your computers and servers, that is a powerful tool, with a very good price that really worths the investiment. We were able to keep all our computers and softwares updated, and we have pushed some Windows build updates through PDQ Deploy, which worked very well! If you do not have a inventory/deploy solution on your environment, and cannot spend so much money with it, go with PDQ without think twice, you will not regret!

Avantages :

It is easy to implement, configure and to use it, everything on this software is so intuitive, even if you not read the manual you can do more than 50% of the software functionalities. The software has a wide variety of options to deploy softwares to your computers, also, if you spend a few bucks more, you can buy the PDQ Inventory, which works very well integrated with the Deploy solution.

Inconvénients :

The error messages on the deploys are not so clear, it difficults the troubleshooting on the first time without some research.

The one thing you got to have

Commentaires : Used it at previous job, and when I came discovered they had a competitor. Tried to learn the competitor's patch management and device management. It was a headache and time consuming. Got the boss to purchase PDQ and right of the bat, everyone could use it quickly and efficiently without reading a 100 page pdf on how to use it. So intuitive and easy to use. I use it daily to manage my computers and make sure everything is up to date. Boss has come to me a couple times asking for a list of XYZ, and expecting that it is a project for the rest of the day, I'm able to get that to him within the hour, sometimes in ten minutes.

Avantages :

the dynamic collections you can make has been life changing. Able to create one on the fly and it continue to update and tell me if new computers have something unwanted on it, or computers that are missing important programs. I use it daily to check things. I also use it to quickly remote into computers. I have computers on the road and I have to jump in there sometimes remotely and need to be able to look at software lists quickly and a couple clicks my remote software is already connected. Or I can use pdq deploy to shoot out a program update or install something new. PDQ Deploy has all the right switches and knows exactly what to do with files to silently deploy practically anything. Testing is simple and easy and usually I have it tested and deployed within an hour. Saves me time everyday to quickly do what I need to do and have time to work on other projects. Support is also a godsend. Quick, easy, and friendly to the max!

Inconvénients :

Not much that I do not like. The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever. Usually when I have a con come up in my mind, I find out that the feature request I thought of, is already in the system some where.

PDQ Deploy anomalies

Avantages :

Simplify server management Saves on me sign in multiple times Repeat task on remote machines

Inconvénients :

These features seem inconsistent: - Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands. Often this is needed as the report may be input into further tools - You should be able to set default credentials for each computer you add manually which can be overridden from 'deploy one' - You should be able to group a group of computers like a tree structure eg. directory structure in Windows or UNIX - Computers should be able to be a member of more than one group. When you add a known computer to another group it should copy all these properties as default starting point - In new package, you should have the ability to not have to choose a step type but the commands the user types in most cases tell you what type of step it is

Has proven it's worth

Commentaires : It has mostly been positive. There are a few pain points that we're still trying to figure out, such as stale DNS records for workstations. But besides this we're quite happy with the product.

Avantages :

We've been using PDQ Deploy/Inventory for the past couple of years to manage our employee machines as well as our Windows servers. The ability to push out a new piece of software, or to patch older software with just a few click has been invaluable with how much time it's saved us.

Inconvénients :

With a lot of our employee's working from home during and now after the pandemic, one short-coming of the software is that there is a complete lack of management for remote devices. If the workstation is not on the "local" network with the PDQ server it is impossible to manage. Having an agent that phones home to the PDQ server and handles all tasks would be the ideal solution to this.

Great price for a product that does what it supposed to do. Love it!

Commentaires : Easy to install and collect asset inventory.

Avantages :

Ease of install and use. Great inventory/asset management functionality.

Inconvénients :

Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network).