Fundraise Up

The best donation software and support teams out there – with fabulous leadership. ;)

Commentaires : Overall I was suspicious but optimistic. I'm so glad that Maria, on a whim, decided to go with this platform, even if it put a lot of pressure on me to figure it out at the time.

Avantages :

I love the ease of use and the adaptability it has. We've been able to increase the revenue of our crowdsourcing campaigns, as well as our general fundraising.

Inconvénients :

Um.. nothing?! The only thing really is lack of integration with our database, but that's not their fault whatsoever.

Its Changed The Game For Donation Platforms!

Commentaires : By making the donor experience cleaner and more intuitive, we have found a big increase in donor activity and retention. The fact that donors can also update their own payment methods and amounts via their own dashboard has taken the workload off our fundraising team to focus on engaging donors in other areas.

Avantages :

The incredibly simple setup is the first notable thing. Then the ability to use donation elements in such a flexible manner across our website, online store, social media posts, EDM's and even email signatures makes this a stand out feature. Creating campaigns is also a really simple process, however the ability to tailor each campaign on a micro level is brilliant. For the admin / IT department, Fundraise Up has integrations prebuilt for the stripe payment gateway, Double the Donation, as well as the option for data to be pushed into Kindful, sales force etc for CRM management. Zapier can also be integrated to achieve anything not prebuilt which is a snap to use. The dashboard for the donor management gives really clear and concise information with simple reporting that also be exported via CSV if needed. For marketers, it allows you to track insights such as UTM codes which is invaluable. Lastly the use of the donation app from a users perspective is brilliant and looks at the process at a way that makes it incredibly simple for the donor to give without bloated forms, while still allowing for options such as tributes, employer, anonymous donations, cover fees and a range of other features. In short it just works right out of the box exactly how you need it too. The team at Fundraise Up are proactive and making enhancements continually and their support is A+

Inconvénients :

After a few months of active use we have no issues.

Great and easy to use with AMAZING customer service

Commentaires : Our website fundraising page is more interactive and we are looking forward to launching a new monthly giving campaign in the new year.

Avantages :

Fundraise Up gives you tools to create effective campaigns that are simple to use and effective. What's more, when working on setting up my campaign I had meetings twice, sometimes three times a week with my designated customer support representative making it feel like I had an extra colleague working on achieving success.

Inconvénients :

I'd prefer a one-off platform fee and the ability to not push such a high donation % fee onto our donors. We have had some issues with the integration of Mailchimp and also Kindful, but are working through solutions.

Best in the Business! - Do not sleep on Fundraise Up

Commentaires : We were able to robustly implement FRU literally overnight, in a frantic attempt to get a campaign page up and running for an upcoming fundraising event. We knew immediately that this software platform and the incredible staff at FRU were on another level entirely. In our option, they have no competition. Since that overnight success story, we have been singing FRU's praises and find ourselves getting upset at least once a day, knowing that other great nonprofit orgs are stuck using any other donation platform. If you are one of those nonprofits out there not using FRU, it's the equivalent of still owning a pager instead of a cellular phone. Get with it!

Avantages :

- UI/UX - Elegant, intuitive, and efficient, there is not a better looking platform in the game today - Elements - This is the software's most brilliant feature and is truly unique to the industry - Checkout - Backed by science and machine learning, this checkout form can generate outsized returns - Branding - Whether at checkout, via elements, thank you emails/receipts, your brand will be prevalent - Dashboard - This goes with the UI/UX, but it is so clean and easy to track...a legit dashboard for everyone - Recurring Donor Focus - The software is constantly working hard to increase recurring donors - Recurring Donor Migration - This feature is amazing and free, allowing us to auto-magically migrate - Double the Donation Integration - The way Match 360 is integrated into checkout is a beautiful thing - Everything else I'm forgetting...

Inconvénients :

I don't have any cons at this time. FRU knows exactly who they are as a company and a software platform. They live by specific company guardrails that allow them to focus on improving true pain points and challenges for their nonprofit clients. There is no show with them or gimmicks...simply the best!

Donors love it

Avantages :

We are in the business of bringing joy to our donors. Some (including a Board Member who is herself in Development) have actually reached out to us to tell us how much they enjoyed the checkout process. And I am confident we are raising more money thanks to the intelligent features: visual cues to nudge the donor to give monthly, suggested giving amounts, customizable checkout questions (about 30% of donors are telling me how they discovered us and why they are giving), integration with Double the Donation makes it SO easy for the donor to indicate an employer match (we've gone from 0 matches to 32, and some of those are recurring gifts!), the ability to filter and search for all of this data SO easily. It's a joy to use! At first we got FundraiseUp as an integration when we migrated to Kindful (which has integrations with Mail Chimp and DonorSearch - wouldn't you like to see the donor's wealth screening right in his or her profile?) but I never imagined how much we would love it. Make yourself and your donors happy...and Kindful is now merging with Bloomerang, which has the best education platform for fundraisers (IMO).

Inconvénients :

Our [SENSITIVE CONTENT HIDDEN] balked at first at the 3% fee, but we managed to convince him that the ROI would be positive - and it is. 84% of our donors have covered the fees. You can't put a price on making donors happy. It is the foundation of donor retention. Period!