Pour qui ?

HelloBox is best for all people who are their own brand ambassador. We see especially a high-potent for: - Real Estate Agents - Coaches and Trainer - Local Business Owners

Notes moyennes

14 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.6/5
  • Service client 4.8/5
  • Fonctionnalités 4.6/5
  • Rapport qualité-prix 4.6/5

Informations sur le produit

  • À partir de 8,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • PixelHub
  • http://gethellobox.com
  • Fondé en 2018

En savoir plus sur HelloBox

Users are 80% more likely to get in touch with you, when they can use a channel, they already use (according to Entrepreneur.com). HelloBox adds an omnichannel contact widget to every single page of your website.

To reach the most people as effectively as possible, HelloBox provides a wide range of communication channels to let visitors choose the medium they feel most comfortable with.

Our mission is it to make it easier for your website visitors to get the help they want and need.

HelloBox - Fonctionnalités

  • Chat proactif
  • Ciblage géographique
  • Formulaire hors ligne
  • Intégration de tiers
  • Partage d'écran
  • Réponses préenregistrées
  • Stratégie de marque personnalisable
  • Suivi des visiteurs de sites web
  • Transferts/Routage

Avis les plus utiles sur HelloBox

Great product, just not for my business

Publié le 07/05/2019
Nicholas I.
Owner, Designer, Marketer
Design graphique, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product.

Avantages: I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off.

Inconvénients: The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there.

Réponse de l'éditeur

envoyé par PixelHub le 08/05/2019

Thanks Nicholas for your honest words, we'll take it into account for the next iterration.

Contact widget for your website

Publié le 08/05/2019
Nina K.
Webdesigner
Design, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great!
I recommend this widget for professional websites.

Avantages: These are nice features that I didn't find in other contact widgets:
- Number of integrations (10 channels available)
- Great customization options (picture, badge)
- QR code generation for SMS
- Option to display business hours
- Free trial for one month
- Amazing customer support

Inconvénients: These are my suggestions to improve the widget further:
- Enhance widget position options (currently left or right, no custom positioning)
- Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages)
- Translation (FR) is not perfect
- Add option to display time in 24h format and date as day dd mm
- Reduce loading time (currently 5 sec)
- Add option to customize the apparition of the widget (event trigger, timer, animation effect.)
- No need to enter credit card info to get free trial

Fantastic

Publié le 07/05/2019
Stephen R.
Marketing
Génie civil, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Positive. Increased contact and easy to use.

Avantages: HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate.

Inconvénients: I have nothing negative to say about it. Works perfect.

Réponse de l'éditeur

envoyé par PixelHub le 08/05/2019

Hey Stephen, we appreciate your great feedback. Thanks a lot

HelloBox - The smart tool you never knew you ever needed

Publié le 03/05/2019
Utilisateur vérifié
Experience Designer
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Pretty damn great. (the founder of HelloBox) is a great guy through and through. He and his team are always willing to help out. Excited to see what lies in the future for this product :)

Avantages: - Packed with innovative features
- Easy to use after some time
- Awesome support from the team

Inconvénients: - The UX was a bit unpleasant at first, but I got the hang of it

Réponse de l'éditeur

envoyé par PixelHub le 06/05/2019

Thanks a lot for you kind words. Love your feedback and looking to the future as well :)

Great product to put all your social contacts options in one place

Publié le 25/11/2018
Michael H.
Geschäftsführer | IT Sicherheits & Datenschutz-Experte
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy to use and great design. I personally love, that I don't have to run a live chat software and can use the channels I already use. With WhatsApp integration on my homepage, I get quite a lot new leads just from that channel. Thanks to the Team of HelloBox 🙌

Inconvénients: Nothing so far. Maybe it would be great to integrate more with WhatsApp, so that I can send Newsletter or updates to all my contacts.

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