Remarkety

Remarkety is the best value on the market

Commentaires : I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc. I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager wasn’t very good and I was feeling neglected by Remarkety. Also, they did not integrate with my rewards program, so I gave Klaviyo a try. Klaviyo could not do some very basic things I wanted to do, that I was already doing with Remarkety. I called Remarkety. My new customer success manager called me back immediately. The support since then has been exceptional. Remarkety has made improvements to their platform based on my suggestions. I get excellent LIVE support from Remarkety. Klaviyo is by chat only. My customer success manager and I have weekly strategy calls now. They have added integration with my rewards program. I highly recommend Remarkety for small businesses that don’t have a staff of people to manage their emails and want to take advantage of customization and automation.

Avantages :

Price Automation options Integration with Big Commerce Support

Inconvénients :

Visual appearance Lacking in analytics

Highly Recommend Remarkety

Avantages :

I would say the ease of use has been a pleasant surprise. Being able to implement a template and be off and running has been nice. Reporting is good and the ability to build some automations has been useful. Deliverability also has been a key factor in why we stay with Remarkety

Inconvénients :

Some filtering options when creating segments is missing. Not having the ability (unless there is a way) to filter by mobile device or operating system has been a drawback. Also with follow up sequences I wish there could be more integration with BigCommerce.

Solid build marketing automation

Commentaires : My overall experience of the system is good, but I would like more rich data integrations to the ecommerce platforms that we use.

Avantages :

The funnel visualizations are great - they really give you a good overview of value delivered by each campaigns

Inconvénients :

The software can feel quite tedious to use at times and do not have the seem polished feels as other marketing automation solutions currently on the market.

Remarkety Review

Commentaires : Overall it is a good platform and if Remarkety could create a function where you could easily segment customers into different email groups to send separate emails to that would make it so much better

Avantages :

The ability to have several functions such as email, duplication email, better analytics, etc. all under one platform

Inconvénients :

We really struggle with this platform on segmenting customer groups. In our business we have a handful of customer groups that we send emails to and was very easy to create personal email lists in Mailchimp as well as import contacts, but do not like the filter function of Remarkety

A Welcome Change from the Competition

Commentaires : Our overall experience with Remarkety has been excellent. From onboarding to our ongoing meetings with our success coach to insure we are getting the most out of the software. Top notch customer support!

Avantages :

We love the easy to use editor and having the ability to manage and segment our list easily with the many conditions that Remarkety provides.

Inconvénients :

We would like to see the product have a Subscription Management feature to allow customers to chose what they receive rather than be removed all together.