Description de Zephyr

Conçu pour les utilisateurs expérimentés qui ont besoin d'un CMS extrêmement agile et flexible. La solution ne compte pas s'arrêter là. L'objectif de Zephyr : rester à l'avant des tendances technologiques.

La transparence, le support client et l'accès direct font partie intégrante de l'engagement envers les agences partenaires. Profitez d'un accès direct et instantané aux créateurs de Zephyr.

Qui utilise Zephyr ?

CMS (Content Management System) cloud conforme à la loi HIPAA qui aide les utilisateurs à créer des sites web personnalisés, à gérer le contenu, etc., grâce aux intégrations de Raiser Edge NXT et HubSpot CRM.

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Zephyr

Zephyr

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Avis sur Zephyr

Note moyenne

Note globale
4,2
Facilité d'utilisation
4,1
Service client
4,5
Fonctionnalités
3,9
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
48%
4
33%
3
14%
2
5%
Allison
Allison
Vice President of Sales & Marketing (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent platform for SEO

5,0 il y a 4 ans

Commentaires : Zephyr allows us to streamline our website builds, content migrations, and customer support and provide our clients with an easy-to-update website that can help the marketing teams produce solid results.

Avantages :

Zephyr is incredibly fast on both the front and the backend. From an admin perspective, I can quickly move through the platform and make edits without waiting on load times. On the front end, the sites always load really fast. I also appreciate that the Zephyr team listens to our feedback. We're able to submit feature requests and have direct conversations with the leadership team that allows for meaningful discussion. It makes me feel like they care about our success. Additional features that help me produce results: - Included SSL - The ability to create different page layouts on the fly without involving a developer - Multiple design themes for my clients to choose from

Inconvénients :

I would like to see more features in development at a time.

Rakesh
Test Engineer (Australie)
Exploitation minière et métaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best Jira addon for test management I came across

4,0 il y a 2 mois

Commentaires : Satisfying and positive so far.

Avantages :

Although an addon Zephyr works independently within Jira which makes it customizable on its own. The template setups helps the team so that all the content produced look similar.Tracking, status is also very useful.

Inconvénients :

Sometimes clunky interface and changes not reflected. Addon goes to idle and requires a refresh every now and then.Also there are several additional features that can be implemented too.

Cagney
Marketing Engineer (É.-U.)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Requested Review

3,0 il y a 4 ans

Commentaires : Overall, the ease of use compared to even free back-end services...everything is a step-by-step chore.
Linking images. placing images. organizing your assets...all a chore.
Even janky free services offers the ability to change a format without losing all your data/work and starting over. For example, one column vs. three column...start with one column, then decide you would like to center with a three column...change the format...poof, all is gone and you have to start over.
When uploading an image to replace another image...the image you are replacing doesn't get overwritten. even though it is named exactly the same. So inadvertently...the wrong image gets used; and have to toggle back and forth to make sure not deleting the image needed. Found it best just to delete all and then upload again. Overall...I have it down and have learned my way round the quirks, but it seems like it doesn't need to be this challenging...in the end. it works.

Avantages :

The overall layout looks good and once you get used to navigating is fine.

Inconvénients :

Least - the lack of drag and drop technology for sorting. Keeping track of numerous bits of ads and data with a numbering system for sorting is ridiculous. A close 2nd would be the asset management module...

Réponse de l'équipe de Zephyr

il y a 4 ans

Hi, Cagney! I understand your frustration. There are definitely some kinks to work out and they are top of our list. We expect to bring you an improved experience very soon. Thanks for hanging in there!

Katherine
Asst. Director (É.-U.)
Bibliothèques, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Decent CMS but a couple of key workflow problems

4,0 il y a 4 ans

Commentaires : Zephyr was an emergency CMS swap (our 3rd party website creation group had some vendor issues) that we didn't have any say in, and I can't say I'm in love with it. Our key needs (forms, asset wrangling) are atrocious and the 'bonus features' that we gained with Zephyr are features we don't actually need. Unfortunate all around, mostly.

Avantages :

1. Security seems decent--the TFA isn't much of a bother and I don't mind using an Authentication app. However, it does pose a little bit of a quandary if you don't provide work phones because employees will have to use personal phones to access their workflow duties. I believe there was a different option for the TWA (maybe it was email based?) so you can get around it. 2. I do like being able to schedule pages go-live times & dates. That was a nice perk, even if it doesn't do much for us on a regular basis. 3. Social Media presentation and tracking options (even though we don't actually use them). 4. Crafting a decent looking webpage is easier in this software than our older software

Inconvénients :

1. No way to drag and drop assets into order--so if you have an archive of documents on a page there's no way to order them. Our 3rd party coded us a specialty numbering system as a workaround, but it's clunky and a very sub-par solution. Our last CMS had a drag and drop function that worked. 2. No way to see who is receiving forms--so if you have a general contact form that more than 1 person is monitoring, there's no way for other employees to see who else is watching the form. Even WORSE, there is no way to mark whether an employee has already resolved/responded to the inquiry, which has the immediate potential to cause multiple, conflicting replies to a user. Everything about how the forms work, basically, is horrifying and a huge problem. Our 3rd party vendor has supposedly been trying to code a work-around for this for over a year with no progress. 3. There is no option to sort assets into folders, which is hugely problematic if your marketing or website editing is more frequent/robust than ours. There is also no preview of what an asset is UNLESS you click on it first...which means if you don't label your assets with PRECISE DETAIL, good luck finding an image or document in a semi-quick manner. You can sort of "Ctrl+F" to search (because there is no native search, WTH) but if you haven't labeled your asset well, it won't help.

Réponse de l'équipe de Zephyr

il y a 4 ans

Hi, Katherine! Wow... so sorry about the negative experience you are having with Zephyr. We hear you and you are right: assets and forms are pretty bad and need to be updated. The good news is that those things are top on our list and will be addressed soon. Thank you for your patience and for hanging in there with us!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Zephyr is a great product!

5,0 il y a 4 ans

Commentaires : Zephyr is an easy to use platform that is affordable. It's ability to have custom modules has been critical to making and keeping our clients happy. The Support team has also been great to work with.

Avantages :

It's very easy to use and intuitive. I also like the clean interface.

Inconvénients :

There are still some features that need upgraded or built. I do appreciate that the Zephyr team takes feedback and I genuinely believe that they are going to build this to be the best product it can be by the way they respond to my inquiries. There have been many upgrades along the way, so I can see the progress.