Wufoo

Bon logiciel d'enquête

Avantages :

Ce logiciel est bon pour les enquêtes car il fourni de bon formulaire

Inconvénients :

Je ne lui trouve aucun inconvénient. Je l'apprécie

Above & Beyond Support Thanks Wufoo

Commentaires : Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

Avantages :

How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product. We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms. To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger. Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Inconvénients :

I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Easy-to-Use Form Builder with Plenty of Options

Commentaires : Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between.

Avantages :

The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform. Usually, I only give them a simple assignment and have them build something in Wufoo with limited or no instruction. The fact that all of those staff members were able to successfully create forms and utilize multiple functions tells me that the interface is straight-forward, understandable, and very, VERY user-friendly.

Inconvénients :

This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience.

A little dated, but fully functional, easy, and inexpensive.

Commentaires : I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary.

Avantages :

Wufoo is cheap and easy. It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things like ticketing systems or project management tools.

Inconvénients :

When I was using Wufoo, the interface and site felt pretty dated - like it was built in 2005 and hadn't been restyled or had much improvement since. That said, it looks like they've done some minor improvements in the last year and the look/feel doesn't really matter as it's purely a functional tool.

Basic but functional

Commentaires : A good starter tool but we have moved away from it for a more complex system.

Avantages :

Easy to set up and permission sets are fully customisable.

Inconvénients :

Basic widget options compared to competitors.