Bloomreach
Description de Bloomreach
Bloomreach est l'un des meilleurs clouds d'expérience commerciale au monde, en permettant aux marques de proposer des parcours clients personnalisés si fluides qu'ils donnent l'impression d'être magiques. La solution propose une suite de produits qui permettent une véritable personnalisation et la croissance e-commerce, notamment : Discovery, qui propose des fonctions de recherche et de merchandising optimisées par IA (intelligence artificielle) ; Content, qui offre un CMS (Content Management System) sans interface ; et Engagement, qui fournit des solutions CDP (Customer Data Platform) et de marketing automation de premier plan.
Qui utilise Bloomreach ?
Un système de distribution de contenu multicanal qui aide les entreprises e-commerce dans les secteurs du commerce de détail, de la fabrication, de la distribution, de l'hôtellerie et des transports, entre autres, à créer, gérer, partager et modifier du contenu.
Bloomreach ne vous convainc pas tout à fait ? Comparer avec une alternative populaire
Bloomreach
Alternatives à Bloomreach
Avis sur Bloomreach
Branislav
Exponea
Commentaires : With Exponea we are able to introduce to our customer their each individual consumer with its unique digital behavior, explore the real performance of Marketing Campaigns investments and use Automation to understand and drive unexplored sales potential. Using various analytical functions (segmentation, attribution, funnels and retention analysis) we are able to understand "what is happening in real time" and what needs to be done trough communication channels (SMS, email, layers…) to improve the sales performance for our customer.
Martin
Finally a CDP without a rival | Excelent.
Avantages :
Bloomreach is able to do almost everything what we need in our CDP system. His competitors are very complicated to set up and to operate without knowledge. We are also able to use Bloomreach throughout company from call centrum to our board management. As for data collecting/reporting or for better customer care. There is big advantage that we can also use it for marketing. Incredible tool and easy to operate.
Inconvénients :
I would like to know more about specific roadmap. If I miss something on the platform, I would like to suggest change and be informed if this change would be implemented within roadmap in next app release. But it is minority according to the fact what could Bloomreach do for us in case of SaaS.
Kristin
I am a user who works in Hippo daily.
Avantages :
I enjoy the ease of use that Hippo offers. Prior to my current position I had never used a CMS before and I picked up Hippo within a week. I also appreciate the dedicated customer service that we have received so far.
Inconvénients :
We are currently using Hippo 10 and we have a constant problem with the CMS freezing. In addition, this version of the program seems pretty limited in terms of templates.
Jack
Bloomreach - a fantastic CRM tool that'll improve your marketing comms strategey
Commentaires : Very positive experience with the tool, it has allowed us to serve the right message to the right user at the right time through the automations tool. It has also opened up alternative channels which previously required our engineering team to build - such as in-app messages and web pop ups.
Avantages :
The automation system allows you to quickly and visibility build complicated automations quickly.
Inconvénients :
There can be a steep learning curve when first using the tool, there is a very helpful help centre however sometimes the answers to issues aren't clear or easy to find.
Utilisateur vérifié
Incredibly powerful software, great design, great support
Avantages :
It is an incredibly well-designed and well-featured software. The scenario builder concept is brilliant and much of the user interfaces were accessible and not terribly daunting despite how feature-rich the software is. Their support team and account managers who we worked with were all fabulous, responsive, and knowledgable.
Inconvénients :
Exponea is constantly developing and growing, which is great, but a con that comes with that is that some of the newer features would have kinks that needed to be worked out. However, they are always responsive to troubleshooting and putting in updates when needed. Just part of the territory of being on the cutting edge.
