Description de Blink
Blink est une application dédiée aux employés de première ligne qui combine une messagerie d'entreprise, un flux interne et le stockage dans le cloud, le tout sur votre propre portail personnalisé. Blink permet aux équipes informatiques et RH d'assurer le lien entre leurs collaborateurs nomades, leurs collaborateurs à distance et les tâches qui leur sont assignées grâce à des actualités, des vidéos, des publications, des sondages et des formulaires numériques. Élue une des meilleures applications de sa catégorie en 2019 à Chicago, Londres et Sydney. Obtenez votre démo gratuite dès aujourd'hui ou commencez un essai gratuit de 14 jours sans aucune carte de crédit.
Qui utilise Blink ?
Travailleurs mobiles et de terrain, leur permettant d'être connectés, productifs et informés lors de leurs déplacements.
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Avis sur Blink
Christi
A Surprise Underdog Comes Through
Commentaires : I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.
Avantages :
In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.
Inconvénients :
There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.
Nathan
Perfect solution for remote workforce
Commentaires : Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships
Avantages :
The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great
Inconvénients :
Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.
Réponse de l'équipe de Super Smashing
l’année dernière
Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.
Utilisateur vérifié
Fine for communications, lacking in other features
Commentaires : More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!
Avantages :
Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.
Inconvénients :
Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.
Réponse de l'équipe de Super Smashing
il y a 4 ans
Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team
Christophe
Blink : An easy collaborative tool to share information inside the teams !
Commentaires : This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.
Avantages :
The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.
Inconvénients :
The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.
Réponse de l'équipe de Super Smashing
l’année dernière
Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration
Sarah
Alternatives envisagées :
Excellent! Zero Complaints!
Commentaires : Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.
Avantages :
- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC
Inconvénients :
When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.
