Description de Kourts
Dynamisez les revenus de votre club de tennis et rationalisez votre processus de réservation avec le CRM. et les applications mobiles de Kourts. Kourts Desktop offre un calendrier numérique de réservation de courts de tennis, un système de point de vente à la pointe de la technologie, des paramètres et règles de réservation personnalisables, des fonctions de génération de rapports et d'analyse de votre club et de votre personnel. Les joueurs peuvent consulter les disponibilités, réserver et payer, des entraînements, des classes et des leçons, le tout depuis l'application Kourts Player. Les professionnels peuvent consulter leur calendrier de cours et ajouter rapidement des leçons, classes ou sessions à partir de l'application pour professeurs Kourts Instructor.
Qui utilise Kourts ?
L'éditeur vise tous les clubs de tennis, entraîneurs de tennis, centres de tennis municipaux et clubs sportifs privés qui proposent des réservations de courts de tennis, des sessions et/ou des leçons.
Informations sur Kourts
Fondé en 2016
Informations sur Kourts
Fondé en 2016
Kourts en vidéos et en images
Comparez le prix du logiciel Kourts avec ses alternatives
À partir de
Déploiement et prise en charge de Kourts
- Formation présentielle
- En ligne en direct
Fonctionnalités - Kourts
- Accès mobile
- Automatisation du marketing
- Base de données de clients
- Booking Management
- Calendrier des événements
- Comptes clients
- Comptes de membre
- Facturation récurrente et des abonnements
- Formulaires personnalisables
- Gestion d'équipe
- Gestion de site web
- Gestion des abonnements
- Gestion des calendriers
- Gestion des clients
- Gestion des e-mails
- Gestion des employés
- Gestion des inscriptions
- Gestion des instructeurs
- Gestion des présences
- Gestion des rendez-vous
- Gestion des stocks
- Gestion des visiteurs
- Gestion des événements
- Importation et exportation de données
- Intégration de sites web
- Intégration des médias sociaux
- Intégrations de tiers
- Messagerie SMS
- Modèles personnalisables
- Paiements électroniques
- Planification automatisée
- Planification des cours
- Planification des installations
- Planification des événements
- Point de vente (PDV)
- Portail client
- Portail des membres
- Portail libre-service
- Rapports et statistiques
- Rapports personnalisables
- Réservation en ligne
- Stratégie de marque personnalisable
- Suivi des présences
- Tableau de bord d'activités
- Traitement des cartes de crédit
- Traitement des paiements
Alternatives à KourtsPlus d'alternatives à Kourts
Transitioning from Paper to Online Court Sheets Made Easy
Commentaires : Kourts has helped our facility of 21 tennis courts transition from time consuming paper court sheets to online court sheets seamlessly. With Kourts, we are able to access the court sheets at any time, from any place. Set up was quick and easy. Our concerns and needs are met promptly with answers and solutions. The staff are friendly, knowledgeable and are always available via phone or email to help answer any questions. If you are looking to transition to online court sheets, or change your current provider, I highly recommend looking into Kourts.
Ease of use Availability - desktop and on the go Tracking information
There are some areas of improvement specific to our Club, we are working on addressing them with the Kourts team.
Alternatives envisagées :
Excellent Customer Service and Individualization of Product for my business
Commentaires : Excellent Customer Service from initial set-up with tons as assistance exporting of all our membership data base, to our any small issues that have arisen over the past year plus. We look forward to seeing any expansion of the product!
We have found the Kourts program extremely easy to use and to train both our staff, reception and pros and our members to use. The App makes it easy for anyone to book courts and/or if allowed to also register for clinics. Any small issue we have ever had has been addressed almost immediately by the staff. Kourts has recently added a Mass Email feature which we have found to be extremely helpful and is process of integrating a complete POS system which we are sure to look at once it is complete. They have been extremely reactive to adding features and taking suggestions to improve the system to meet our needs.
There are a few procedures within the system that require us to do a bit of setup at the start of the year but well worth the time and as time has progressed some of those procedures have either been negated or have become easy to utilize.
Kourts App/Desktop Review
Commentaires : It’s been an easy transition to easy Kourts. I do wish that were certain features like being able to download all of the “players” Or if someone has made multiple bookings that you could view all of those bookings, Day, time and pro and be able to print or email that schedule. Other than that Kourts is really easy to use and has everything that you would need at a tennis club.
It’s really easy app to use. It’s easy see what your own schedule is, along with everything else that’s scheduled for the day, week, or month
There’s been a few technical difficulties but since the app is still being built and there’s updates and functions always being added I know that once everything is 100% Kourts will only be even better than it is now.
Réponse de l'équipe de Kourts
il y a 3 ans
Gabriella, Thank you for the review! Since you submitted your review we've released some new features. You can now download a list of players and view a player's entire booking history among many other new features! Please reach out anytime with questions or comments -- we value and appreciate your feedback greatly!
Kourts has been great for our club!
Commentaires : I am very pleased with Kourts. It makes my life as a social director much easier as far as managing the court reservation system at our club. It is easy for me to make changes, add/delete or move things around and to help members when they get stuck. We recently began to use the online system for clinic reservations as well and that seems to be working fine as well.
Prior to Kourts we never had a proper online court reservation system, so the implementation of Kourts has been very beneficial for our club. I find it easy to use from both a player and an administrative role. We got in on the ground floor and were able to make some suggestions as far as software and things we wanted to see on the app. Everyone at Kourts was really helpful and continues to solve any minor issues we may have in a timely manner.
I feel the app is overall pretty user friendly. Occasionally a member will struggle getting the app to work even though I have added them as a player. For some reason the setting for booking 14 days out has given a few of our members a problem and would only show they could book 1 week out. The Kourts customer service (Walid mainly) has always been able to help them and solve their issues. Another question I get often is why they cannot change the players names once they have already been added to a booking, but I understand this is not currently part of your software. I think it would be nice if the members could have that capability.
Alternatives envisagées :
Kourts gets the job done
Commentaires : Kourts has been a great partner. Using an online booking platform and decreased our administrative burden substantially. Kourts has been great in helping train our staff, answer questions, and make changes to our software settings as necessary. Staff and customers are appreciative of the more seamless court booking experience.
Extremely easy to use for both staff and end-users. Simple intuitive interface. Tech support is fast, friendly, and helpful. End-users are happy to have ability to book their tennis, squash and pickleball courts quickly and seamlessly. Automatic email confirmations of court bookings and changes to bookings are useful. Training time for new employees is next to nothing, which is important when there is a lot of front desk attendant turnover.
Look forward to continued expansion of features for e-blasts, reporting, etc