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Description de PushPress

PushPress est la meilleure plateforme logicielle pour gérer votre centre de fitness. L'éditeur dispose d'une suite de produits conçue pour permettre aux salles de sport avant-gardistes du monde entier de gérer les cours et les sessions individuelles, de recevoir des paiements, de gérer les leads et de contrôler les absences.

Qui utilise PushPress ?

Les salles de sport, centres de fitness, studios d'arts martiaux, studios de yoga, centres de gymnastique, salles d'escalade et autres installations de loisirs et de sports amateurs ou professionnels.

PushPress Logiciel - 1
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur PushPress

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
76%
4
20%
3
2%
1
2%
Ben
Ben
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Exceptional. Seems biased...

5,0 il y a 4 ans

Avantages :

My review ratings seem really biased, but I’ve only had really good experiences with Push Press and their customer service. They are proactively solving problems before I even knew that they were problems that need to be solved. The software is convenient the athletes that I coach haven’t had any problems using it, and I couldn’t really be much more satisfied.

Inconvénients :

The only thing that I wish they did better was texting clients back-and-forth. It is not a vital piece of our business

Réponse de l'équipe de PushPress

il y a 4 ans

Thank YOU, Ben! We're constantly working to make our product so good that our users seem biased :)

Dan
CEO (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

We're in this together

5,0 il y a 4 ans

Commentaires : Like any relationship, there are going to be ups and downs, at the end of the day I'm glad to feel that PushPress is "in the fight" with us which is not something every member management software can say

Avantages :

Customer Support is phenomenal and they're constantly improving the product and adjusting to current trends / issues

Inconvénients :

The thing I like least about PushPress is that I didn't switch to them sooner

Réponse de l'équipe de PushPress

il y a 4 ans

Thank YOU, Dan! We wish you had switched to us sooner too, but nonetheless, we're stoked to have you with us now!

Jon
Jon
Director (R.-U.)
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Alternatives envisagées précédemment :

Really poor experience from PushPress

1,0 l’année dernière

Commentaires : Unfortunately, we've had a really poor experience with PushPress. The website they designed took weeks to update and then due to more errors on their side it was not accepted by Google for the two weeks before and after the new gyms opened. This had a huge impact as no one could view our website or join on line during pre sale and the few days after we opened. The customer service response was poor. We have had repeated issues with payments not being taken and embarrassment with prospective members being unable to pay. The system cannot adjust a start date and payments to the future, something that should be a simple, so is unusable for pre sales of gyms. None of this was highlighted in advance. I could go, on, but simply put the system has been unreliable and cost us money and time to date on bookings, payments and integration with google.

Avantages :

The App is user friendly and easy to use

Inconvénients :

The website integration failed to link my website to google, which had a massive impact on our gym launch. Payments are unreliable and have often failed, meaning unable to process payments. Waivers were not added or duplicated causing member frustration or members to not have waivers at point of joining and classes disappeared, making bookings initially unreliable.

Nnamdi
Owner & Coach (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Push Press - Best Gym Software & Gym Owner Support!

5,0 il y a 4 ans

Commentaires : We spent a significant amount of time and due dilligence in efforts to select the best gym software to launch our business. We choose Push Press and pleased with the decision more and more as we use their current key features and see the work the team puts in to serve Gym owners and their clients by constant improvements to the software platform.

Avantages :

Ease of Use & Implementation - quick and easy timeline for implementation. Great training and tutorial videos, plus great customer support. Dashboard - quick view of the most important information as a gym owner and coaches on a daily basis. Class schedule, At-Risk Member, Leads Report, and check-ins / class reservations. Lead Process & Follow-Up - Allows for quick follow-ups, assigning leads, and tracking their progress to membership. Ability to leave notes and change status help with managing the process between team members. Reporting - Financials, At-Risk Members, Membership Allocations, and more provide source of valuable information when assessing health of business and making business decisions. Integrations - a wide variety of key integrations for websites, workout trackers, social media, communication/email platforms and google analytics. Customer Service - great training videos and resources, plus content to help gym owners grow themselves, their clients, and their business.

Inconvénients :

Sign-up Form Customizations - would love to see customizable forms for fitness challenges and other event sign ups that link into lead management process. Capability is avaiable but would love to see additional development.

Réponse de l'équipe de PushPress

il y a 4 ans

Nnamdi! Thank you for the review! We appreciate all feedback and are working really hard to make this as perfect system as possible. Customizable sign up forms is a huge product enhancement we'd love to tackle. We do integrate with Google Forms and such via Zapier for now - but we absolutely recognize the need to be able to build in app questionnaires and forms!

Jason
Director of Community Development (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Want a software for your gym with excellent performance and support - choose PushPress

5,0 il y a 5 ans

Commentaires : PushPress is simply the best! They gave the best presentation when doing their demo and they all are part of gyms so they know all facets of the industry. Their customer service is the best I have dealt with and that says a lot as I spent 10+ years in the IT field. The people at PushPress are so helpful, friendly, prompt, and just so all around awesome that you actually look forward to interacting with them. Their service and their software have totally changed our gym to where we now feel like we are actually able to do work with the tracking of leads, at risk members, and just our community as a whole. I would recommend PushPress again and again - all day - every day!

Avantages :

The best thing about the PushPress software is the ease of use. We were able to jump right in and get everything set up so quickly. We have learned how to implement new pieces easily as well as integrate the software into our website, kiosks, and TV. Our warriors have loved the ease of check in and purchasing via the Store.

Inconvénients :

The thing I like the least would be that I can't do everything from my phone - an admin app for the phone would be awesome as I don't always have my computer around at the gym and our kiosks are in use.

Réponse de l'équipe de PushPress

il y a 5 ans

Thank you, Jason! We're stoked that you feel like PushPress is having such a positive impact on your gym. Everyone here truly loves what they do and that includes getting the chance to work directly with gym owners, coaches, etc. Thanks for joining our team!