---
description: Unitel Voice : qu'en pensent les utilisateurs ? Lisez les avis clients sur Unitel Voice, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: Unitel Voice - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Solutions de téléphonie professionnelle](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice)

# Unitel Voice

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> Un système téléphonique virtuel et un service de numéro gratuit conçus pour aider les entrepreneurs à démarrer, gérer et développer leur activité.
> 
> Conclusion : 68 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Unitel Voice ?

UniTel Voice est un système téléphonique virtuel économique conçu pour les propriétaires de petites entreprises et de start-up. Quel que soit leur budget, les chefs d'entreprise peuvent gérer leur activité à l'aide de téléphones portables et donner l'image d'entreprises du classement Fortune 500.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 68 Avis |
| Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: UniTel Voice
- **Entreprise fondée en**: 2011

## Contexte commercial

- **Prix à partir de**: 9,99 $US
- **Public cible**: Auto-entrepreneur, 2–10
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Automated Attendant
- Autorisations basées sur les rôles
- Conférences
- Enregistrement des appels
- Extensions virtuelles
- Filtrage d'appels
- Gestion de la communication
- Gestion des centres d'appel
- Groupes d'appel
- IVR
- Identification de l'appelant
- Journalisation des appels
- Liaisons SIP
- Messagerie SMS
- Messagerie vocale
- PBX
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Tableau de bord d'activités
- Transfert d’appel

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat

## Category

- [Solutions de téléphonie professionnelle](https://www.capterra.fr/directory/31101/business-phone-systems/software)

## Catégories connexes

- [Solutions de téléphonie professionnelle](https://www.capterra.fr/directory/31101/business-phone-systems/software)
- [Systèmes PABX](https://www.capterra.fr/directory/31102/cloud-pbx/software)
- [Logiciels SIP (softphone)](https://www.capterra.fr/directory/31029/softphone/software)
- [Logiciels de VoIP](https://www.capterra.fr/directory/30940/voip/software)
- [Logiciels de téléphonie](https://www.capterra.fr/directory/30084/telephony/software)

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2. [3CX](https://www.capterra.fr/software/158704/3cx) — 4.4/5 (468 reviews)
3. [800.com](https://www.capterra.fr/software/208208/800-com) — 4.7/5 (364 reviews)
4. [Nextiva](https://www.capterra.fr/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.capterra.fr/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)

## Avis

### "Affordable and feature rich\!" — 4.0/5

> **Sven** | *9 janvier 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10
> 
> **Avantages**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded.
> 
> **Inconvénients**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax.
> 
> Very satisfied. I spoke with  \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed.

-----

### "SPLENDID SERVICE\!" — 5.0/5

> **Tatyana** | *25 mars 2026* | Services à la personne et aux familles | Taux de recommandation : 10.0/10
> 
> **Avantages**: I absolutely LOVED my experience at Unitel.  \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use.
> 
> **Inconvénients**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service.
> 
> The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\!

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### "Love This service\!" — 5.0/5

> **Robin** | *25 août 2026* | Production alimentaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: convenience and customer service. They are friendly and quickly respond to help when needed. Unitel is an awesome business tool.
> 
> **Inconvénients**: nothing. Customer service is great\! It is an easy service to use, and you get great help setting it up.
> 
> So far so good. I love working with your friendly and helpful staff. They continue to make my experience with Unitel Voice a great one\!

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### "Dont use this provider" — 1.0/5

> **Juan** | *11 mars 2026* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10
> 
> **Avantages**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not.
> 
> **Inconvénients**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option.&#10;&#10;When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration.&#10;&#10;I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process.&#10;&#10;Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase.
> 
> It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research.

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### "Love this company" — 5.0/5

> **Loretta** | *5 juin 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Originally called because of price but the setup was sooooo easy and their services are exactly what our small business needed
> 
> **Inconvénients**: Nothing so far there everything has been so easy. If we need more services they have many to choose from
> 
> What an easy setup and the customer service is beyond knowledgeable. We loved the whole process. Would highly recommend

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