CS-Cart Multi-Vendor

Very good eCommerce market software

Commentaires : Overall we are extremely happy with CS-Cart Multi-Vendor and would highly recommend it.

Avantages :

CS-Cart Multi-Vendor was very easy to setup and get running quickly. The fact that the software is installed on our own server and there are no limits or extra fees based on users, etc like other online markets makes it easy to justify the upfront costs. There is a lot of flexibility with add-ons and a community of developers behind CS-Cart that allow us to make the marketplace our own. The documentation is also very good allowing for quick answers to our problems. For the couple add-ons that we did need to get developed the process was imple and the rates were reasonable.

Inconvénients :

Currently the importing of products is very robust and I feel we have not yet fully understood how this all works, but this is just a matter of us getting through that learning curve. If you have not worked with other platforms that are built in a similar way (this reminds me a lot of presta shop) then it may take you a while to understand the logic of how the site is put together.

Alternatives envisagées : WooCommerce, sharetribe et Shopify

Pourquoi choisir CS-Cart Multi-Vendor : We felt that Sharetribe did not have the flexibility we needed.

Logiciel antérieur : sharetribe

Pourquoi passer à CS-Cart Multi-Vendor : We felt that this was a product that was designed to do what we wanted it to do. Instead of something that was retrofitted.

Quite happy with CS-Cart Multivendor

Commentaires : I am quite happy with CS-Cart Multi-vendor so far. Obviously, there are things that should be improved but overall it is a software that I would definitely recommend to anyone that wants to start their business properly, without risking unnecessary money/time.

Avantages :

The support team is very professional, friendly and they usually go straight to the point. Also, one time fee was something that made me go for this software and not others. I like they listen to our needs and try to do they best to implement solutions on the upgrades. The platform works pretty well and it is responsive.

Inconvénients :

It is not very user-friendly and sometimes it becomes quite complicated to use. For example, if I want to add a video on a product file, I have to embed it with code as there is not chance to just upload it. My vendors do not really get to used to it as they find it tricky to use so I wish it was much more intuitive. For example, one of the hardest parts to configure is the shipping method for every vendor as this also varies depending on the delivery location. I think it could be overall much more intuitive.

Alternatives envisagées : WordPress, sharetribe et Shopify

Pourquoi passer à CS-Cart Multi-Vendor : I was looking for a marketplace software for my B2B & B2C business and wanted it to have a lot of features that other pages like Amazon have. All the reviews helped me to compare it with other softwares, as well as the comparison of prices.

Missing Basic Features, Bugs, Security Breaches and Very Bad Client Support

Commentaires : Very very frustrating experience. I was not able to launch the marketplace for more then a year. Simply because it has so many issues. But I have to launch now, because I have to run a business. These guys never talk to their clients. Only if they had let a client talk on the phone and work together to fix application issues. This would have been a very impressive application. But unfortunately bad and arrogant support made me very frustrated and I had to write this review.

Avantages :

I liked the design of the application. The look and feel was good that is why I was attracted to it. Also, the admin demo seemed nice and simple. Also speed is good. I had a good google page speed score while running on AWS.

Inconvénients :

There are massive problems with this application. I only discovered it when I started to discover those Upon purchase of this application I was given 90 days support period. I thought that if I find any issues, I would be able to use the support time to get the issues fixed. I understand that every software in the world has at least some issues. But I didn't realize that these guys consider 90 days support right from the purchase date till 90 days. That was a shocker. My support period expired and by the time I discovered massive problems, this support was already over. Now they charge even more money just to provide support. Now coming to issues: This application has serious problems. Because if you are talking about running an entire marketplace, you are talking about a big operation. Missing Features or Wrong Functionality: if a brand joins the marketplace, you cannot add their staff. This is such a basic thing and it doesn't even exit in this app. Refund functionality does not substract the amount from accounting. Though I created a work around for it but its a major problem. You cannot add staff for a vendor. And a vendor cannot add their staff in the app. Imagine you are running a marketplace and a large brand joins you. They have many physical stores. You cant add staff. Security Breach: This app allows a vendor to create web pages, blog posts and menu links on the main website. This is a serious issue. And they have not fixed it till today.

Alternatives envisagées : WooCommerce

Pourquoi passer à CS-Cart Multi-Vendor : I was mistaken by the beautiful design and simplicity of the admin panel. Their front end themes are also very beautiful but very expensive. No doubt I really liked them. Their sales support also is very good. They have good communication skills. But after purchase support is as bad as the sales support is good. They should learn to speak to their clients. I would be happy to talk to them and help to fix this application.

When they say out of the box, they mean it!

Commentaires : Ease of use (after a slight learning curve), out of the box features, lifetime license, and excellent customer support makes this worth every penny.

Avantages :

What I like most: Lifetime license (no monthly payments); excellent and fast customer support; open source (completely customizable).

Inconvénients :

A little bit difficult to get the hang of the design aspect. If you're used to using blocks to design, it'll be easier. But if you have no experience like I did, there was definitely a learning curve. But once I got the hang of it, it's easy and efficient!

Alternatives envisagées : WooCommerce et sharetribe

Pourquoi passer à CS-Cart Multi-Vendor : I did not want to have to pay monthly payments to a website long before I started to even see any revenue. I preferred to save up money and pay one lump sum up front.

Class-leading marketplace solution

Commentaires : Overall we are very happy with the choice that we made in settling on this platform. It is class-leading and provides a robust solution for a multi-vendor marketplace. We are still setting it up fully but we are delighted with the results so far.

Avantages :

We were looking for a solution that would enable us to incorporate an affiliate marketing component. CS-Cart was way ahead of the competition.

Inconvénients :

The access control module is not as comprehensive as one might want. It therefore is difficult to restrict users from carrying out functions that you may want restricted.