Osprey Approach

Osprey Approach

par Pracctice

Qui utilise Osprey Approach ?

Convient à tous les professionnels du droit, des avocats libéraux aux grandes firmes multinationales.

Description de Osprey Approach

Solutions cloud de gestion de cabinet et de gestion de dossiers pour les cabinets d'avocats.

Informations sur Osprey Approach

Pracctice

http://ospreyapproach.com

Fondé en 1988

Prix de Osprey Approach

Osprey Approach n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Osprey Approach - Fonctionnalités

Logiciels de gestion de cabinet d'avocat
CRM
Comptabilité de fiducie
Facturation
Gestion de cas juridiques
Gestion des calendriers
Gestion des conflits
Gestion des contrats
Gestion des documents
Gestion des e-mails
Gestion des tâches
Portail client
Suivi du temps
Comptabilité de fiducie
Facturation
Gestion des calendriers
Gestion des clients
Gestion des conflits
Gestion des contrats
Gestion des documents
Gestion des dossiers
Gestion des e-mails
Gestion des tâches
Notes de cas
Suivi des frais
Suivi du temps

Avis sur Osprey Approach

Afficher 5 avis sur 28

Note globale
4,1/5
Facilité d'utilisation
4,1/5
Service client
4,6/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4/5
Alex S.
Outsourced Accounts & New Business Manager
Services juridiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/04/2019

"Osprey Approach: Comprehensive, Intergrated & Excellent!"

Commentaires: Overall experience is excellent. The software is fast, easy to use and the support team is excellent. The training is very comprehensive and when utilised properly and fully, a firm can benefit greatly from it.

Avantages: Osprey is entirely web-based which makes access very easy, across all devices. The reporting and accounts function is very comprehensive and helps with accounts rule compliance. The integration between the accounts and the case management is seamless so nothing goes missing.

Inconvénients: There is a requirement for a good internet connection as the software is web-based. However this is not a criticism per-se.

  • Provenance de l'utilisateur 
  • Publié le 30/04/2019
Gary B.
Principal
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 05/05/2019

"Overall a decent case management product"

Commentaires: I was introduced to Osprey at a previous job. When I set up my own firm I stuck with Osprey because it does everything I need (and probably a fair bit more). I have been courted by alternatives but the additional benefits of those systems do not justify their higher costs.

Avantages: Does most of what I need well, including document production and accounts. Has a lot more features I do not use or have the time to set up. Recent upgrade to Osprey Approach is a huge improvement over the previous version. Competitively priced (despite a recent hike).

Inconvénients: Too many features/functions are difficult to find and Osprey need to do something to stop the system reverting to a previous client's details when changing pages just because the matter number has not been entered on the matter history page. The minimum subscription is 3 licences when I only need 2. It's still cheaper than alternatives though.

  • Provenance de l'utilisateur 
  • Publié le 05/05/2019
Fazl B.
solicitor
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 03/05/2019

"User experience"

Commentaires: It is relatively easy to get used to. Flexibility in use would make UX better

Avantages: it is relatively quick, even when the network is struggling the software is usually responsive.

Inconvénients: The software is not flexible. Search options are not user friendly. Several tasks must be carried out manually for example time stamps requires about 5-7 manual steps to complete a simply task such as sending an email. Folders do not tend to hold documents or correspondence - everything seems to appear on one page. Unable to select and delete more than one item from Osprey once uploaded

Réponse de l'éditeur

envoyé par Pracctice le 07/05/2019

Hi Fazl,

Thank you for your review, you have made some useful points which we would love to understand further. I will be in touch privately to explore how we can improve the software based on your experience.

Thanks,
The Osprey Team

  • Provenance de l'utilisateur 
  • Publié le 03/05/2019
Lorraine R.
Training & Compliance Assistant
Cabinet d'avocats, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 22/05/2019

"a good case management system"

Avantages: what i like most about this software is that it is user friendly and easy to train staff on the relevant features of the case management system and also if there are any issues the support staff are quick and helpful

Inconvénients: There are a few issues with losing documents if the intranet goes down and perhaps a few more features could be added to the system in relation to emails as in documents attached to them - at the moment you can just import emails in but when sending emails all the documents attach. Also as a law firm the bundle package needs to be updated

  • Provenance de l'utilisateur 
  • Publié le 22/05/2019
Steven K.
Sole Propietor
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/02/2019

"It is brilliant"

Avantages: Very intuitive to use and the customer service is fantastic. I can work from home or just about anywhere with Osprey Approach. I cannot recommend it enough.

Inconvénients: I cannot think of a thing. I am not sure about the online documents creator and editor but that is the way things are since every browser apart from Internet Explorer gave up support for ActiveX plugins.

Réponse de l'éditeur

envoyé par Pracctice le 06/03/2019

Hi Steven,

Thank you for your fantastic review!

Thanks,
The Osprey Team

  • Provenance de l'utilisateur 
  • Publié le 27/02/2019