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CredentialStream
Description de CredentialStream
Verity révolutionne les bureaux de personnel médical et cabinets vétérinaires grâce à des fonctionnalités exclusives spécialement conçues pour les systèmes hospitaliers et de santé. L'ensemble de la plateforme, du contenu, des données, de la communauté et des services de son écosystème exploitent la puissance des données des fournisseurs à travers une source unique d'informations vérifiées qui prend en charge la validation, l'automatisation et la portabilité.
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Avis sur CredentialStream
Constant work in progess but overall, Love It!
Commentaires : Overall really well I just wish we had more trainings/better training initially that actually setup our work environment for success.
Avantages :
I love that I'm finally almost fully electronic.
Inconvénients :
It can be so difficult just to perform easy tasks within the environment.
Réponse de l'équipe de HealthStream
il y a 5 mois
Hi Lindsey, We are thrilled that you chose CredentialStream and that you're loving it. Thank you for your review! Best Regards, The HealthStream Team
My honest opinion of the system
Commentaires : At first, we were very disappointed in the lack of assistance during the build of the system. We were not aware that the agreement we had was self guided. The training video's were outdated and were not helpful. Once we were made aware of the misunderstanding of the training and implementation of the build, our team of reps at CS were wonderful in helping us get things built properly and functioning better. The wording in the contract was a bit misleading, but in the end we worked through it. The system is great, we are a Dental DSO, therefore there are many fields that are unnecessary and I wish they could be removed. These are fields that I am unable to customize or remove, If there was a dental platform, I believe that the system releases will be much smoother and not have as many fixes to do. It seems as many of our "custom" fields are what disappears, but those fields are needed for Dentistry so that the system works the way its needed.
Avantages :
The organization of housing all provider, organization and location credentials. The ability to send a link to a new hire and they use the hub for onboarding. populating all info into the correct fields and not having to transfer date from a form they fill out. Capturing the signature and it populating to the enrollments apps. Being able to assign users at the office level to check the specific providers enrollment status of payers.
Inconvénients :
Every time a release happens, things break or go missing. The time spent having to correct those issue is a bit extreme.
Could be a lot better
Commentaires : Our training was not good, we needed more hands-on training, it would have been better to have someone personally from CS here for the first week to ensure that we were on the right track with using it, given that we migrated over from paper & Echo.
Avantages :
I like the designs, the capabilities of the system. I like that when switching between provider profile, that it will pick up under the same category wher you were previously working in the other profile.
Inconvénients :
We have had some many issues since we went live. The data transfer did not go smoothly so we personally ended up having to do a good deal of it ourselves. The sales team marketed a better product than what we received. We still arent able to produce reappointments in the system and no one has come up with the remedy for the issue yet. The application process in the HUB is shifty, sometimes it works well for the Providers and sometimes it freezes or stalls out while they're trying to complete the app. There are too many steps to any given process (i.e. workflows not automatically creating an alert for the due date options).
Alternatives envisagées précédemment :
CredentialStream is Valued
Commentaires : Difficult to set up but worth the work! CredentialStream has taken us to a new level. We are just now working with the credentialing portion, but moving into the payer enrollment portion soon.
Avantages :
Very modifiable to your needs. Easy to use once set up. The support is always on standby to help with any situation. Easy to network with other CredentialStream users using thier "Thrive" networking platform.
Inconvénients :
Complex set up. Need to have some experience in computer prorgraming.
Réponse de l'équipe de HealthStream
il y a 3 mois
Hi Dottie, It's fantastic to hear that CredentialStream has brought your organization to a new level in just a matter of months. We very much appreciate all your feedback, and we acknowledge that it can be tough to set up. Please continue to use our support teams' expertise, and thank you for choosing CredentialStream! Best Regards, The HealthStream Team
All needed compliance in one place using one software!
Commentaires : Our experience with CredentialStream has been positive. Customer support is extremely pleasant and helpful.
Avantages :
CredentialStream checked off all of the boxes for us. Automated references and monthly compliance checks: OIG SAM NPI State Sanctions/Exclusions OPT OUT SSDMF HUB application is easy for providers to use.
Inconvénients :
Training was difficult as our trainer really did not understand the credentialing use of the product.
