Pour qui ?

Pony Express serves small-mid sized local businesses, communities, and organizations with agile marketing teams that need a low-cost, easy to use solution. No training or technical knowledge required.

Notes moyennes

24 avis
  • Note globale 4.7/5
  • Facilité d'utilisation 4.7/5
  • Service client 4.6/5
  • Fonctionnalités 4.6/5
  • Rapport qualité-prix 4.7/5

Informations sur le produit

  • À partir de 7,00 $US/unique
  • Prix 100 free text messages. 1 cent per message. No monthly subscription fee.
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Pony Express HQ
  • https://www.getponyexpress.com
  • Fondé en 2017

En savoir plus sur Pony Express HQ

1 cent per message. *Signup now get 100 free text messages. *No monthly commitment, no extra keyword fee. *Pay-As-You-Go pricing for every marketing budget. *Small-mid sized businesses, organizations, and communities use us to connect with customers/members via text messages. *Share daily/weekly deals, send updates or reminders via texting online with large groups. *Collect SMS opt-ins via keyword or web widget. *Forward incoming calls. *Group Texting No Reply All.

Pony Express HQ - Fonctionnalités

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Avis les plus utiles sur Pony Express HQ

Easy to use

Publié le 05/10/2018
Christopher B.
Client Manager
Automobile, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, I like the software and I see myself continuing to use it as long as my customers give me positive feedback. The main concern I have, and a reason that may keep me from continually using this software, is the no short code option. My customers can remember a 5 digit number MUCH easier than a toll free 10 digit number.

Avantages: Offers everything that I need for sending mass texts. I like that my customer can subscribe via keywords and that I can add them as a subscriber without having them text first!

Inconvénients: I do not like that I can't use a short code instead of a 10 digit.

Réponse de l'éditeur

envoyé par Pony Express HQ le 04/06/2019

Hi Christopher,

We are so glad you like our service and the Pony Express HQ dashboard, also thanks for the kind and detailed review.

When you sign up Pony Express HQ, you'll get a free dedicated local phone number or a toll-free number. A ten digit number simply feels more authentic, economic and your customers can respond in a more personal way as opposed to just texting ?STOP? to unsubscribe. Plus, if you activate Forward Incoming Calls feature (which you should), it makes it easy peasy for a customer to call you back whenever they want.

All the best,

The Pony Express HQ Support Team

Best Service We've Found!

Publié le 10/05/2019
Audrey K.
President, Tennessee Reining Horse Association
Sports, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our overall experience has been great. We were thinking of dropping the service to our members and exhibitors because of cost and technical glitches that we encountered with other providers. So glad that we found Pony Express HQ last year and took advantage of the pricing for non-profit organizations and gave this service a try. We have recommended to other horse show organizations and will continue to do so.

Avantages: Pony Express HQ is easy to use and we need a platform that is easy and intuitive for a range of admins. Customer service is stellar and we have had no technical issues whatsoever. We did a lot of research before choosing Pony Express HQ and they were also the most cost effective option with the most flexibility -- that's important for us as a non-profit organization that has heavy use followed by periods of no use.

Inconvénients: I have suggested that an "account review" and credits usage option be added -- it would be helpful to be able to see our purchase history and cost and to plan ahead for future purchases knowing exactly how many credits were used to support each event.

Réponse de l'éditeur

envoyé par Pony Express HQ le 16/05/2019

Hi Audrey,

We are so happy that you loved Pony Express HQ and choose us the best SMS - text message Service! We are always looking to improve our services. Loved your feature request, we'll work on this and let you know very soon. Thanks for recommending Pony Express HQ to other horse show organizations. That is very kind of you.

All the best,

The Pony Express HQ Team

Absolutely Easy to Use

Publié le 04/12/2019
Karen E.
Art Director/Show Coordinator
Divertissement, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: By using this service I am now able to follow up with my leads faster.

Avantages: This is super easy and simple to use. This service is of great value.

Inconvénients: You are only allowed to upload 200 contacts per group.

Finally! What Ive been looking for

Publié le 13/11/2019
Justin H.
President
Art/artisanat, 51-200 employés
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I run a choir in Salt Lake City, UT, and I love that this tool allows me to send out quick reheasal updates and reminders in a matter of moments instead of getting on the phone for hours, or sending emails that will inevitably go unread.

Avantages: I love how easy to use the product is, and that my users can subscribe on their own.

Inconvénients: Sometimes the pricing can be a little confusing, somethings cost credits, somethings are a subscription. I know ill master it soon though!

Réponse de l'éditeur

envoyé par Pony Express HQ le 21/11/2019

Hi Justin,

We are also so happy that you did find Pony Express HQ! Thanks for recommending Pony Express HQ that is very kind of you.

We don't have a subscription. It is a Pay-As-You-Go. You buy text credits when you need it, that's simple.

All the best,

The Pony Express HQ Team

Its a good company

Publié le 20/08/2019
Amber A.
Owner
Produits alimentaires, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Its okay. The customer service leaves something lacking and I wish there was a direct phone number to a person.

Avantages: I used previous companies, and due to the nature of my business they terminated the contract without warning. I appreciate this company's policy.

Inconvénients: The cost of the credits is a little high.

Réponse de l'éditeur

envoyé par Pony Express HQ le 28/10/2019

Hi Amber,

We are so glad you like our company, the service, and the Pony Express HQ dashboard. Pony Express HQ is the best affordable group texting platform! We offer Pay-As-You-Go Pricing, a simple prepaid bulk SMS - text messages for any marketing budget, for any company/community size. No monthly fees, no subscription fees, no additional keyword fees.
Take a look at the pricing details here; https://www.getponyexpress.com/pricing

All the best,
The Pony Express HQ Team

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