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Financial Institutions

Notes moyennes

11 avis
  • Note globale 4.4/5
  • Facilité d'utilisation 4.1/5
  • Service client 4.8/5
  • Fonctionnalités 4.3/5
  • Rapport qualité-prix 4.2/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Installation (Mac)
    Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • FPS GOLD
  • http://www.fps-gold.com
  • Fondé en 1964

En savoir plus sur CIM GOLD

Everything you need to give your institution a competitive advantage is in one place. With relationship management, teller, new accounts, deposit servicing, lending, accounting, and reports, FPS GOLD Core Banking makes it easy to compete, profit, and thrive. And after more than 50 years of experience in the finance industry, we are still known for and proud of our preeminent customer service and close relationships with our clients.

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CIM GOLD - Fonctionnalités

  • Affectations d'équipe
  • Alertes de compte
  • Gestion des leads
  • Gestion des ressources
  • Gestion du marketing
  • Gestion du territoire
  • Suivi de l'influence
  • Suivi des frais
  • Suivi des ménages
  • Suivi des relations
  • Bons de commande
  • Cabinets d'expertise comptable
  • Comptabilité clients
  • Comptabilité des fonds
  • Comptabilité des projets
  • Facturation
  • Gestion de l'impôt
  • Gestion de la paie
  • Gestion des immobilisations
  • Gouvernement
  • Rapprochement bancaire
  • Suivi des frais
  • À but non lucratif
  • Analyse des tendances
  • Gestion des documents
  • Gestion des expositions
  • Gestion des leads
  • Gestion des pipelines
  • Gestion des ressources
  • Gestion des risques
  • Piste d'audit
  • Structures complexes de la dette
  • Tableau de bord
  • Calendrier d'amortissement
  • Distribution automatique de fonds
  • Gestion de la comptabilité
  • Gestion de la conformité
  • Gestion des collectes
  • Gestion des documents
  • Gestion des emprunteurs
  • Gestion des investisseurs
  • Prêts automobile
  • Prêts commerciaux
  • Prêts pour la construction
  • Prêts étudiants
  • Suivi des garanties
  • Traitement des prêts
  • Fiches d'évaluation (scorecards)
  • Fonctions/calculs
  • Intégrations de sources de données
  • Suivi des indicateurs clés de performance
  • Tableaux de bord privés
  • Tableaux de bord publics
  • Visualisation de données
  • Widgets
  • Candidature en ligne
  • Gestion de la conformité
  • Gestion des clients
  • Gestion des documents
  • Piste d'audit
  • Signature électronique
  • Traitement des prêts
  • Banque d'investissement
  • Banque de détail
  • Banque en ligne
  • Banque privée
  • Gestion des cartes de crédit
  • Gestion des distributeurs automatiques
  • Gestion des risques
  • Gestion des sécurités
  • Services bancaires aux entreprises
  • Succursales multiples
  • Suivi de la conformité
  • Surveillance des transactions

Avis les plus utiles sur CIM GOLD

CIM Review

Publié le 15/08/2019
Emily N.
Deposit Operations Manager
Banque, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: CIM Gold helps us to run daily reports, work daily return reports, submit eACH orginination batches for our clients, look up information related to clients and their relationships as a whole with our bank. It also allows us to target potential clients by having Gold Writer reports created an narrow down a specific target clientele we can target a specific banking product to. An example of this, we decided to push our mobile deposit product on our APP. We ran goldwriters to extract who our online clients are who are signed up but had not used mobile deposit. Then we cleaned up the list and narrowed down even further for marketing budget purposes till we felt good about what we had. We mailed out around 1000 $5 checks to these folks encouraging and incentivizing them to use mobile deposit. We had a 20%+ rate of return which is incredible for our bank!! We are still using this as a way to promote mobile deposit at the personal banker/new account offices with $5 checks to encourage folks to sign up. This is just one example of how CIM Gold has helped us to build deeper relationships with our clients.

Avantages: Our f/I has used FPS as our core for 24+ years. I can say I have been with our f/I 21 years and been through a few versions of CIM. CIM GOLD is by far the best version produced! I feel it is user friendly and you can find information easily and multiple ways. The enhanced interface and tiles are two of my favorite features. Speed keys on the CIM side make routine searches even easier as they take you right to the place you need to go without having to start somewhere else. There is a ton of functionality and we are always learning to use new features or look at new reports. We have also helped FPS to develop and test features and products as well.

Inconvénients: There are not many cons from my perspective. As the Operations Manager, I use CIM extensively for deposit accounts and information related to our clients. I have very limited knowledge of the loan side. The biggest frustration we have had recently is losing internet service and CIM hiccups - for lack of a better explanation- [especially a technical one I can't even begin to give :) ] when CIM hiccups, it closes out and you have to reopen. This is not the end of the world by any means but is frustrating and for us, this is just part of the rural community we support.

The staff at FPS is great to work with! They're quick to respond & help with the resolution process.

Publié le 24/05/2018
Ricardo P.
VP/Branch Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Avantages: The ease of customization FPS allows is great! It allows the bank to have a say on how the software should perform to maximize the banks efforts within the market it operates in. The change from Fiserv to FPS was a great move because of all the added functionality and the client support we receive from staff and our account manager. Our account manager advocates for our needs and is responsive to our requests.

Inconvénients: There are still improvements that can be made. Our bank is more commercial focus than retail customers. Adding functionality to compete against larger banks is warranted.

Overall experience is positive, great functionality and easy to use.

Publié le 23/05/2018
Naher E.
VP/Branch Services Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix

Avantages: The best part of the system is ease of use. The tabs and search feature makes it easy to find information needed but there are a lot of tabs that may be eliminated if the fields were combined within other tabs

Inconvénients: There is a lot of navigation required to retrieve information which could be found in one area. The system could communicate better within itself to eliminate duplicate file maintenance requirements. Help screens and online banking (activity logs) should be updated for ease of use.

Feature Rich, Difficult to Find Things Sometimes

Publié le 14/12/2018
Utilisateur vérifié
Controller
Banque, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: FPS Gold as a core processor offers a lot of great features, especially compared to legacy processors. The customer support team is very knowledgeable and helpful.

Inconvénients: Though this product is very feature rich, many times it is very difficult to find the information I am looking for as information is split between a lot of different screens. I also feel like the teller interface is difficult to use and should be updated.

CIM GOLD

Publié le 05/09/2019
Kristina K.
VP/Retail Operations Manager
Banque, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: System is easy to navigate but can still use some upgrades in the Platform area.

Avantages: F1 help - most answers can be found here

Inconvénients: Platform - outdated and not user friendly.

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