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ETQ Reliance
Description de ETQ Reliance
ETQ est un fournisseur majeur de logiciels de gestion de la qualité, QHSE et de la conformité qui permettent d'identifier, d'atténuer et de prévenir les événements à haut risque grâce à l'intégration, l'automatisation et la collaboration. ETQ fournit une plateforme de gestion de la conformité qui permet aux organisations de créer et mettre en œuvre des processus de conformité, ainsi que d'automatiser et de contrôler leur écosystème de conformité. Les solutions principales incluent l'action corrective, la gestion des risques, le contrôle des documents et la formation des employés.
Qui utilise ETQ Reliance ?
La solution flexible de gestion de la qualité d'ETQ répond aux besoins de toutes les entreprises, des plus grandes aux PME.
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ETQ Perfect for Quality Improvement System
Commentaires :
Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.
Analyze the opportunity of improvement with its cost is easier with this software.
Avantages :
Best software to implement, control and monitoring of effective quality management system, The core of quality management system like Corrective, preventive action for continuously improvement are comprehensively covered, get reported and tracked for improvement. Lean methodologies to low down the re work cost, production burdens and loses is very good strategy which is too covered and act upon accordingly. Human resource development i.e their training, skills level record, needs are too covered which enables smooth, faultless production. Saas platform, remotely working is good thing to access it over multi locations. Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way. KPIs based dashboard which effectively monitor ROIs aswell performance of QMS and employees.
Inconvénients :
Visuals are not so interactive for large data, large data should be mandatory reading by visuals. The linkage or effects of cost of improvement on ROI can not be analyzed on it. BI and automation is not enough to drive QMS stratigically.
Alternatives envisagées :
Quality Driven System for Multi-Faceted Healthcare company
Commentaires : We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.
Avantages :
The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.
Inconvénients :
The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.
ETQ Reliance - Upgrade Nightmare from v17 to v2023
Commentaires : ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality Management System overall. If we had no QMS and upgraded to this version it would be a vast improvement. There are many features, functions and modules that will help any company wanting to establish a QMS system. The support we received for this upgrade was dismal as we were told repeatedly "System Limitation". The worst thing about this whole episode is that it now takes 3 times as long to do the same task. Clearly productivity isn't one of their goals. If they hired Human Factors people with database management backgrounds they could probably have improved this latest product much better and been more easily received.
Avantages :
V17 - Pros - Allowed for large file names, could add documents easily and simple filters worked.V2023a - Logs you out sooner to prevent people from keeping a document locked for an extended period of time. You can now drag and drop documents for attachments and you can download multiple files at the same time. Saved Filters is a bit nicer.
Inconvénients :
ETQ Reliance v17 vs v2023. We were forced to v2023 and this newer version literally takes 3x longer to do the same simple tasks that we were able to do in V17. Text does not stay open and have to reopen it frequently.Attachment box is too big and you cant tell which items you are trying to delete if more than 10 items are listed.Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.
Alternatives envisagées :
Powerful software, customization more difficult
Commentaires : ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.
Avantages :
ETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.
Inconvénients :
If you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.
The Benefits of EtQ Reliance
Commentaires : Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.
Avantages :
The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.
Inconvénients :
Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.
