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WidePoint
Description de WidePoint
WidePoint est un fournisseur pionnier de solutions personnalisées de gestion des dépenses télécoms (TEM) et de gestion du cycle de vie des télécommunications (TLM) pour les ressources télécoms filaires et sans fil. WidePoint est reconnu pour la définition et la mise en œuvre des meilleures pratiques TEM/TLM qui offrent une valeur maximale, une sécurité renforcée et la protection des données. WidePoint est le principal fournisseur de solutions de gestion des télécommunications et mobiles pour le secteur public américain et dispose d'un portefeuille diversifié de clients commerciaux.
Qui utilise WidePoint ?
WidePoint est le principal fournisseur de solutions TEM/TLM pour le secteur public américain. WidePoint fournit également des entreprises mondiales et internationales et les entreprises figurant au classement Fortune 100 dans une multitude de secteurs d'activité.
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Avis sur WidePoint
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Services Provider - WIDEPOINT
Commentaires : My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.
Avantages :
Vendor has been very flexible to meet our needs and address any concerns we have.
Inconvénients :
No issues with working with Widepoint. Long term partner not looking to change vendors.
Réponse de l'équipe de WidePoint Solutions
il y a 4 ans
Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!
WidePoint - Wireless TEM Services (Telecommunications Expense Management)
Commentaires : Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services. Great customer support from the helpdesk and management. Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.). While also providing excellent cellular cost savings and billing support. Supported approx. 23,000 devices for the Corps of Engineers.
Avantages :
WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk. Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting & Analysis, Dispute Recovery, Procurement services, Help Desk & Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal.
Inconvénients :
N/A. Online portal software performed very well.
Réponse de l'équipe de WidePoint Solutions
il y a 3 ans
Thanks Tim. Your feedback is greatly appreciated!
CDL
Commentaires : Working with the team is great. They always have the information I need.
Avantages :
Communication from the team is great and they have the information needed.
Inconvénients :
Having to run full reports to get report data
Réponse de l'équipe de WidePoint Solutions
il y a 4 ans
Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!
