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Uberall CoreX
Description de Uberall CoreX
Uberall aide les entreprises à emplacements multiples à se montrer et à se démarquer lorsque les clients à proximité recherchent des produits ou des services. Lauréat des MarTech Breakthrough Awards 2023 en tant que meilleur logiciel d'expérience client, Uberall vous aidera à créer des expériences pratiques et transparentes qui s'étendent sur les canaux en ligne et hors ligne, pour que vos clients reviennent et amènent d'autres personnes avec eux.
Une solution complète qui vous permet de suivre le sentiment des clients, d'exploiter des modèles de marque et d'obtenir des informations au niveau mondial ou local.
Qui utilise Uberall CoreX ?
Un outil web de gestion du marketing de localisation avec API (Application Programming Interface) qui permet aux entreprises de gérer les informations client, la navigation, les articles sur les réseaux sociaux, les retours d'opinion, les rapports internes, etc.
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Uberall CoreX
Avis sur Uberall CoreX
Review for Moment Feed
Commentaires : I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.
Avantages :
MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.
Inconvénients :
It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.
Momentfeed user
Commentaires : Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)
Avantages :
My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.
Inconvénients :
One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).
Réponse de l'équipe de uberall
il y a 3 ans
Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email support@momentfeed.com with any questions. - Kyle Koch, MomentFeed VP of Client Success
Good Account Manager, Ok Product
Commentaires : Some updates went live quickly.
Avantages :
The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.
Inconvénients :
The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.
Alternatives envisagées précédemment :
Multiple locations? Need help managing them? Uberall is your key
Commentaires : In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.
Avantages :
The ease of implementation and changes
Inconvénients :
I really can't think of any right now.
Réponse de l'équipe de uberall
il y a 4 ans
Thanks for your feedback. It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.
Taziki's MomentFeed Review
Avantages :
The MomentFeed team is incredible to work with. They are easy to access and solve problems quickly. They are making massive strides in development this year to what was already a great product. MomentFeed has made Social Media and Reputation Manage simple for our locations and convenient for us to monitor on a corporate level. MomentFeed has been a game-changer for Taziki's!
Inconvénients :
I love that we have the ability to track the performance of keywords, but the platform needs to be updated for a better user experience.
Réponse de l'équipe de uberall
il y a 3 ans
Thanks for the review Lauren! We truly appreciate the feedback and are glad to hear that MomentFeed has been a game-changer for you and your team. We look forward to continuing to support your business. -- Kyle Koch, MomentFeed VP Client Success