Description de Brokermint
BrokerMint permet aux agents et courtiers de gérer facilement et de façon transparente tous les aspects de leurs listes de biens immobiliers, de leurs clients, de leurs commissions et autres détails de back-office rapidement, facilement et efficacement. Grâce à des fonctionnalités de signature électronique, des formulaires d'état intégrés, des déclarations d'agents, des modèles de rapports, l'intégration des agents, le suivi des commissions et bien plus, les responsables de bureau peuvent organiser et centraliser sans effort les tâches tout en optimisant la productivité.
Qui utilise Brokermint ?
Courtiers immobiliers, agences et équipes immobilières, responsables de bureaux immobiliers
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Easy to Use and keep files organized
Commentaires : Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.
I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).
There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.
Best Features for the Price, Great Customer Service
Commentaires : To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.
Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.
It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.
Brokermint great experience
Commentaires : My experience with Brokermint software is generally positive.
User-friendly interface: Brokermint's platform is designed to be easy to navigate, making it simple for users to find the information they need quickly.Automated workflows: Brokermint automates many of the tedious tasks associated with managing real estate transactions, such as document management and commission tracking.Customizable reporting: Users can create custom reports based on their specific needs, allowing them to better track and analyze their business.Secure data storage: Brokermint uses secure servers to store all user data, providing an additional layer of security for sensitive information.Mobile accessibility: Brokermint can be accessed from any device with internet access, including smartphones and tablets, making it easy for users to stay on top of their transactions while on the go.Integration with other tools: Brokermint integrates with other real estate tools, such as MLS and CRM systems, to streamline workflow and automate tasks.Great customer support: The company provides great customer support service, they provide quick and efficient solution to any problem that their client encounter.
Limited customization options: While Brokermint does offer some level of customization, it may not have all the options that some users need to fully tailor the platform to their specific business needs.Limited integrations: While Brokermint integrates with some real estate tools, it may not integrate with every tool that users need to fully automate their workflow.High cost: Brokermint is not a free software, it is a paid service and some users may find the cost to be too high for their budget.Limited international compatibility: Brokermint is mainly designed for US real estate market, it may not be suitable for international users and may not support all international real estate standards.Dependence on the internet: Brokermint is a cloud-based software, it requires a stable and reliable internet connection to function properly, this could be a problem for users in areas with poor internet connection.Limited scalability: Brokermint may not be able to handle the needs of large enterprise, it is mainly designed for small to medium-sized businesses.
Large KW team user, not a brokerage
Brokermint has served our team well as we have adapted it to our needs but there is still room for improvement on the real estate team side in terms of features. It is very clear this tool is used for Brokerages but there is a large overlap of need between small brokerages and large teams. I think it would help if Brokermint could identify this and help support the needed features of a sales team.
Lastly, the Brokermint support team has been friendly and helpful but somewhat frustrating when most of the calls into them result in them telling us the feature we are asking about is not created or possible and we should simply request the development team to create it through their online community. We have done this and requests have gone unanswered or addressed for years.
We really like the checklist feature and the ability to copy and modify them easily. The ability to see everyone's checklist task through the calendar tab is crucial and much appreciated.
We dislike the ability to create different transaction types. Brokermint currently restricts use to only two, listing or pending. It would be incredibly helpful if we had a few more categories or the ability to create our own such as a "buyer" with no property address assigned. This would allow for checklists to be assigned to the contact and documents to be saved in the system. It would also allow for our sales funnel to show an accurate representation of our business rather just listings and pending buyer/listings. The second large item we would like to see changed is the integration with Boomtown. Currently, it is only a one-way data feed, a transaction is recorded in Boomtown and then sent to Brokermint. We currently don't use this because it is backward to our workflow. We instead utilize Brokermint for all of our transaction management and simply Boomtown to keep a record of our clients. The ideal data flow would be once a transaction is entered in BrokerMint and either a listing or pending transaction, Boomtown then records it on the client's page as well. Additionally, if we could pull contact information through Boomtown into Brokermint that would save quite a bit of time.
Réponse de l'équipe de Brokermint
il y a 4 ans
Hi Scott, Thanks for your feedback! Your Support rep has sent you a link for training options. Please book at your earliest convenience, or feel free to reach out to us at Support@brokermint.com
As a real estate agent- I love Brokermint!
Commentaires : My overall experience with Brokermint has been great.
Brokermint makes managing my real estate transactions simple! When I was determining which brokerage to joing- Brokermint sealed my decision!
There is very little not to like about Brokermint. The only thing I have had issues with in the past is revising a signed document to reshare for signing- this is the only issue ive encountered, but surely there is an easy fix.