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Wheelhouse
Description de Wheelhouse
Wheelhouse est une plateforme de tarification qui vous permet de créer une stratégie de tarification personnalisée autour de vos propres objectifs commerciaux. Générez jusqu'à 40 % de chiffre d'affaires en plus, consacrez moins de temps à rechercher les tarifs de vos concurrents et des informations axées sur les données relatives à vos propriétés et votre marché. Cela signifie que vous pouvez gérer vos activités de location à court terme aussi intelligemment qu'un hôtel.
Basée à San Francisco, en Californie, Wheelhouse aide des milliers de propriétaires et de gestionnaires sur tous les continents, excepté en Antarctique (pour l'instant…).
Qui utilise Wheelhouse ?
Les hôtes, propriétaires et gestionnaires immobiliers responsables de la nouvelle génération de locations de vacances.
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Wheelhouse
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Alternatives envisagées précédemment :
Great pricing service, if you set it correctly.
Commentaires : Perfect, keep up the good work!
Avantages :
Robust features, great AI model and generally that my revenues are skyrocketing.
Inconvénients :
Some functions that I would expect are missing, however in general a great product.
Alternatives envisagées précédemment :
Automate pricing & increase your property rentals revenues by at least 20%
Commentaires :
All in, it's a very good piece of big data software which will immediately translate into increased revenues & less hassle.
To me it's a must : when in the market for property management platforms, i would only look at those that would enable a connection with Wheelhouse
Avantages :
The pricing algorithm does a great job and is very accurate: as an example, not only was it able to precisely forecast the peak in demand generated by Fashion Week in this particular street in Paris where my property is located, but also to calculate by how much i should increase nightly prices to make the most of it. I was really amazed... since that i have 100% trust in the pricing algorithm. It's also very good at getting a majority of bookings in advance at relatively high prices, but flexible enough to adjust for last minute single nights availability (unique feature vs. competition i believe).
Inconvénients :
Recent improvements in the UI were welcome. Integrations with other platforms are growing. Next item to improve is to be more mobile-friendly (either thru a dedicated app, or an adaptative html design of the existing website)
Alternatives envisagées précédemment :
Too many bugs. Pricing callibration is off. When bringing to their attention support is non existent
Commentaires : We have over 50 units on wheelhouse's premium/monthly plan. Every new hotel we launch, we put it on wheelhouse. And with every new hotel, we notice that nearly identical units in the same location are priced differently. We identify the issue and bring it up to their support. In the past, they've been fast to identify the bug/issue and resolve it. It's been a week+ now and they still haven't resolved the last issue brought up about amenities weighing incorrectly on one unit vs the next (same unit, same amenities). The last issue we found a week or two ago, we had to escalate through our PMS to get to their products team to resolve. So essentially, if there is a bug and an issue on their side, it's now nearly impossible to get it escalated, looked at, and resolved.
Avantages :
It's more what you "liked" rather than "like". The pricing engine was more
Inconvénients :
Too many bugs. Anytime we add new units, identical units are being mispriced due to some bug on their side that they need to fix. Support was great before, and they would fix it within a few hours. Now, everything is referred to as the "team," and after waiting several days to weeks, the issue persists—clearly the case of outsourcing support. They are now adding features specifically for one PMS (Guesty) instead of making them available to all customers (such as occupancy pacing across multi units). All in all, I'm pretty disappointed that we have to start looking at our pricing options.
Great Customer Support
Avantages :
The product and the personalized customer support I’ve received from Vu has been extraordinary.
Inconvénients :
There are so many excellent features but ease of use is challenging.
Alternatives envisagées précédemment :
A must use tool in Vacation Rental Industry
Commentaires : It has been a game-changer, for me-
Avantages :
The ability to change and adjust my prices according to the market.
Inconvénients :
I believe the price is still too high when you have more than one listing.