Pour qui ?

Les conférences, les concerts, les théâtres, les festivals et les événements sportifs.

Notes moyennes

39 avis
  • Note globale 4.9/5
  • Facilité d'utilisation 4.8/5
  • Service client 4.9/5
  • Fonctionnalités 4.6/5
  • Rapport qualité-prix 4.9/5

Informations sur le produit

  • À partir de 0,40 $US/unique
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Fienta
  • https://fienta.com
  • Fondé en 2014

En savoir plus sur Fienta

Fienta vend vos événements en ligne tout en vous laissant le contrôle total du processus. Grâce à ses frais peu élevés et à l'accès aux informations de vos clients, ce logiciel vous permet d'organiser vos événements rapidement et facilement. Vous connaissez toujours vos clients, vous obtenez des données sur les acheteurs et vous pouvez les optimiser au fur et à mesure avec les analyses de Fienta. Avec son fonctionnement fluide et rapide, vous ne payez que si vous gagnez de l'argent.

Fienta - Fonctionnalités

  • Enquêtes et feedback
  • Entrée en libre-service
  • Formulaires personnalisables
  • Gestion des badges
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion du marketing
  • Inscription d'événements
  • Inscription de cours
  • Inscription de groupes
  • Inscription en ligne
  • Inscription sur place
  • Suivi des participants
  • Traitement des paiements
  • Traitement des remboursements
  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets

Avis les plus utiles sur Fienta

Greatest ticketing platform

Publié le 07/01/2019
Ida J.
Project Manager
Événementiel, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Avantages: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Inconvénients: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

One Of The Best Ticket Platforms Out There (if not the best)

Publié le 31/05/2019
Kenneth P.
Founder
E-learning, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Avantages: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Inconvénients: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Réponse de l'éditeur

envoyé par Fienta le 04/06/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

An excellent service, exactly what we needed.

Publié le 28/05/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Avantages: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Inconvénients: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Réponse de l'éditeur

envoyé par Fienta le 31/05/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Best Events Marketing Tool!

Publié le 28/09/2019
Tyas P.
Student
Affaires internationales, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Avantages: I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Inconvénients: Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Réponse de l'éditeur

envoyé par Fienta le 30/09/2019

Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback.
Cheers, Rene from Fienta

Improwise Feedback

Publié le 28/05/2019
Jekabs D.
CEO
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
2/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Avantages: I like the simplicity for administators and users.

Inconvénients: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Réponse de l'éditeur

envoyé par Fienta le 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

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