Pour qui ?

Les conférences, les concerts, les théâtres, les festivals et les événements sportifs.

Notes moyennes

39 avis
  • Note globale 4.9 / 5
  • Facilité d'utilisation 4.8 / 5
  • Service client 4.9 / 5
  • Fonctionnalités 4.6 / 5
  • Rapport qualité-prix 4.9 / 5

Informations sur le produit

  • À partir de 0,40 $US/unique
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Fienta
  • https://fienta.com
  • Fondé en 2014

En savoir plus sur Fienta

Fienta vend vos événements en ligne tout en vous laissant le contrôle total du processus. Grâce à ses frais peu élevés et à l'accès aux informations de vos clients, ce logiciel vous permet d'organiser vos événements rapidement et facilement. Vous connaissez toujours vos clients, vous obtenez des données sur les acheteurs et vous pouvez les optimiser au fur et à mesure avec les analyses de Fienta. Avec son fonctionnement fluide et rapide, vous ne payez que si vous gagnez de l'argent.

Fienta - Fonctionnalités

  • Enquêtes et feedback
  • Entrée en libre-service
  • Formulaires personnalisables
  • Gestion des badges
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion du marketing
  • Inscription d'événements
  • Inscription de cours
  • Inscription de groupes
  • Inscription en ligne
  • Inscription sur place
  • Suivi des participants
  • Traitement des paiements
  • Traitement des remboursements
  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets

Avis les plus utiles sur Fienta

Greatest ticketing platform

Publié le 07/01/2019
Ida J.
Project Manager
Événementiel, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Avantages: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Inconvénients: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

Really easy ticketing tool

Publié le 04/01/2019
Priit K.
Member of the Board, Strategist
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Avantages: Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Inconvénients: I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

One Of The Best Ticket Platforms Out There (if not the best)

Publié le 31/05/2019
Kenneth P.
Founder
E-learning, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Avantages: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Inconvénients: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Réponse de l'éditeur

envoyé par Fienta le 04/06/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

Putting the power of ticketing an event into the promoters hands

Publié le 04/01/2019
Dan R.
Producer
Événementiel, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Fienta have enabled us to take control of how and when we ticket. And to be able to see varied and detailed reports. Customer service has been quick and easy. Lots of thumbs up.

Avantages: That we can setup the event when we want and with a variety of ticket options, discount codes and all with specific date validity options. We can easily check tickets at the event and no-one has to print out a single thing.

Inconvénients: Would have liked this software to have been around a long time ago!

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Hello Dan, thank you for all the nice words and for taking the time to write us the review!

Great service with great people

Publié le 14/01/2019
Ruslan G.
CEO
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: 10 out of 10

Avantages: Attitude. People of fienta were always there to help. I would call that extremely helpful. Those guys are ready to stand for you, as you are in their team. And it's charming.

Inconvénients: Everything works fine, but there are still some gaps, which marketers would like to see: tracking pixels, extended discount systems, affiliate systems etc. However for the general usage its just perfect.

Réponse de l'éditeur

envoyé par Fienta le 23/01/2019

Dear Ruslan, thank you for all the kind words and for the review! We will definitely try to implement the features you mentioned.

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