CoreScreening
Description de CoreScreening
Des vérifications d'antécédents simplifiées : découvrez la différence. CoreScreening propose des solutions complètes d'examen des antécédents et de dépistage toxicologique destinées aux employeurs, établissements d'enseignement supérieur et universités ainsi qu'aux organisations confessionnelles à l'échelle nationale. Ce produit offre des niveaux de service élevés pour aider les entreprises, les institutions et les particuliers dans leur quête de la réussite.
Qui utilise CoreScreening ?
CoreScreening s'adresse aux entreprises, aux organismes à but non lucratif, aux établissements d'enseignement supérieur et aux universités de tout le pays.
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Avis sur CoreScreening
Carter
Great System
Commentaires : Great customer service, I love that a real person answers the phone and they take over any issue. I just relay the issue and later I am updated on the resolution, so helpful!
Avantages :
Saves me time, I just input name and email, the rest is handled by the candidate and CoreScreening.
Inconvénients :
Some issues with drug screen locations not knowing how to use the CoreScreening information/ passport.
Réponse de l'équipe de CoreScreening
il y a 2 ans
Thank you very much for taking the time to write a review! We truly appreciate your business!
Laurie
CORE - Excellent Customer Service
Commentaires : Excellent. [SENSITIVE CONTENT HIDDEN] from CORE is always available and very helpful to me and the students.
Avantages :
Ease of use. Customer service always available and returns emails and calls quickly.
Inconvénients :
Magnus does not set-up the student sometimes. Students complain that they did not get the Magnus email. CORE flags drug test if the student does not get to the drug test appointment and has to reschedule.
Réponse de l'équipe de CoreScreening
il y a 2 ans
Thank you very much for your review! Applicant drug test expiration dates are established by the school's administrator and can be adjusted as needed. Once the expiration date is reached, the drug test is automatically flagged to make clients aware they have an applicant that is out of compliance. Please contact us directly if you need assistance adjusting your current expiration time frame. We appreciate your business!
Maria
Quick Turnaround
Commentaires : I love the quick results and customer service is amazing. Accuracy of background checks are iffy, but I think it could be improved easily on the backend by not giving so many a la carte options maybe. It's not really a reliable background check if we potentially lose a large billing client due to an inaccurate background check because they will run one as well once the employee gets hired on through them.
Avantages :
You get a very quick response when you reach out to customer service and get results very quickly as well.
Inconvénients :
I feel like the data is incorrect at times and I have sent over documentation from public record that should have been done on CoreScreening end of things. I also do not understand the point of a background check without verifying that the information is correct. Maybe have an inclusive cost for everything so that we get accurate results from the get go. We need reliable results that we shouldn't have to second guess the accuracy.
Réponse de l'équipe de CoreScreening
il y a 2 ans
Thank you for submitting a review! Due to time restraints and the need to keep costs down, staffing administrators commonly choose to only do the minimum database check that is low cost and has a very fast turn around time. However, the sacrifice is missed records due to not running a 7 year county search. Please discuss your concerns with your corporate office to gain approval for adjustments to your background check package. We truly value your business and will do whatever possible to assist you! For more information on the national criminal database search pros and cons, please visit our blog.
Amanda
Great service - easy to use!
Commentaires : Each experience with Corescreening customer service has been wonderful - they are responsive, considerate and they follow through!
Avantages :
It is so easy for us to run batch report requests! We even were able to have our account customized to note individual accounts for internal tracking - this has been a real relief!
Inconvénients :
None at this time. I do not have any dislikes.
Réponse de l'équipe de CoreScreening
il y a 2 ans
Thank you very much for taking the time to write a review! We truly appreciate your business!
David
Very satisfied with the software and service
Commentaires : Corescreening delivers what it promises. We have been utilizing it for over a year for our background screening needs. They have been prompt to answer questions and respond to requests. The software has been effortless and straight forward.
Avantages :
Good turnaround times, ease of use, responsiveness and support.
Inconvénients :
On at least one occasion our access had to be reset.
Réponse de l'équipe de CoreScreening
il y a 2 ans
Thank you for taking the time to submit a review! We truly appreciate you business!
