Description de Fullbay

Fullbay est conçu pour les entreprises d'équipements lourds. Il aide les magasins à facturer plus rapidement, à rendre les techniciens plus efficaces, à facturer chaque pièce, à satisfaire pleinement les clients avec un portail client et il vous aide à récupérer vos week-ends. Il est basé sur le cloud, fonctionne sur n'importe quel appareil connecté à Internet et comprend des mises à niveau gratuites et une assistance illimitée. Avec Fullbay, vous pouvez consulter des statistiques en temps réel, vous libérer du temps en boutique et ne plus vous retrouver à facturer. Fullbay stocke des historiques complets de factures pour n'importe quelle unité. Fullbay, pour un magasin plus efficace.

Qui utilise Fullbay ?

Pour les ateliers de poids lourds, les réparations de moteurs diesel, la gestion de flottes, la réparation de camions incendie/ambulances, l'équipement agricole, ainsi que tout magasin ayant besoin de créer des services spécifiques pour sa base de données clients : Fullbay est conçu pour vous.

Fullbay Logiciel - 1 Fullbay Logiciel - 2 Fullbay Logiciel - 3

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Fullbay

Fullbay

4,7 (87)
Indisponible dans votre pays
Prix introuvable
Version gratuite
Version d'essai gratuite
53
1
4,6
(87)
4,7
(87)
4,8
(87)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
96,00 $US
mois
Version gratuite
Version d'essai gratuite
30
2
3,6
(33)
4,1
(33)
4,4
(33)

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Avis sur Fullbay

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
76%
4
21%
3
1%
2
2%
Stephen
Stephen
CFO / Co-Founder (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The "Best" heavy duty repair shop software on the market.

5,0 il y a 5 ans

Avantages :

The founders and their team are completely committed to providing the ''very'' best software to the heavy duty diesel truck,trailer,reefer repair shops. There isn't any other software on the market that can compete with the features and functionality of Fullbay. From the software layout, to the real time invoicing, real time stats on every job which include technician performance, the profitability on labor & parts, to the complete step by step visibility of jobs by everyone including the customer. This software is a game changer for those companies that are ready to take their business and customer experience to the next level. "The very best feature for me personally, is the ability to login anytime from just about anywhere and see own my company is performing!"

Inconvénients :

If I had to say something here, it would be that i would like to see the reporting capabilities to be more robust, but this is just my opinion of course.

Russ
IT/Projects (É.-U.)
Transport routier/ferroviaire, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An invaluable addition to our bucket

5,0 il y a 2 ans

Commentaires : The biggest benefit from Fullbay is the ability to go from 3 office folks typing invoices all day every day to put out perhaps 80-100 invoices daily to going to well over 150 invoices daily with one person reviewing and forwarding the invoices. The customers like the accuracy and immediate billing we can provide. Any outstanding bills can be easily reviewed and followed up on.

Avantages :

The ability to shift invoice creation away from paper work orders to field techs getting their actual input without the need to interpret what the may or may not have meant. The learning curve for techs was short and easy for even our most tech challenged mechanics. We would not be where we are today without fullbay.

Inconvénients :

Overall Fullbay covers all bases in our approach to customer service. Some of the reporting is a bit short on the tech side but I find it very hard to find fault with the product.

Réponse de l'équipe de Fullbay

il y a 2 ans

Russ, we truly appreciate this review. Thank you! We are happy to hear that your techs are easily learning how to use Fullbay and that you were able to trim down on office time reviewing invoices. That is great! Also happy to hear that your customers love Fullbay too. We are grateful for your business, thank you.

Cody
owner (É.-U.)
Transport routier/ferroviaire, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Not Impressed

2,0 il y a 3 ans

Commentaires : None, after a week of signing up found out I was going to have to spend alot of money to get my data moved in order to even use the software. I do not reccommend Fullbay to anyone, I'll tell all my Independent Truck Repair Group friends as will as HDA truck pride TSE's that they should look elsewhere. I'm currently recommending Digital Wrench to those that ask.

Avantages :

I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.

Inconvénients :

Too expensive, Fullbay wanted to charge alot of money to start and then charge more to pull my old data over from our old program that did 80% of what Fullbay does with no monthly costs or fees. Seems like you get nickel and dimed with this software paying to add a user and everything you go to add costs more per month and results in a high monthly bill versus our other program that was paid for at a cost of less than $1000 for multiple computers.

Réponse de l'équipe de Fullbay

il y a 3 ans

Thank you for your feedback and we are sorry to lose you as a valued customer of Fullbay. We strive to provide transparent pricing and the highest return on your investment with the platform. Some of the ways we do this are by not charging for core product enhancements or support, and not forcing shops into long-term contracts. While there are costs associated with transferring data from other systems, we offer free alternatives and work with shops if the cost is prohibitive. We are sorry to see you go and hope you will consider coming back to Fullbay in the future.

Tylor
Parts Manager (É.-U.)
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Couldn't do without

5,0 il y a 2 ans

Commentaires : Fullbay is fairly easy to learn and use on the surface. Which is good to get new people use to the system and allow them to begin using Fullbay from day one. Upon some familiarity to the program you can begin to run very specific reports and view metrics on parts margins, technician efficiency, and all sorts of revenue analytics. And for me specifically I reach out to support weekly with questions and ideas for improvements. They are great to work with, communicate updates as needed, and are very knowledgeable of the random things I'm looking for.

Avantages :

The volume of reports available, level of detail that is accessible, and the capabilities of the program. Ease of integration into QB's and the addition of Motor to the program.

Inconvénients :

Some of the larger reports takes a few seconds to generate (I know right). Along with sometimes to can get lost in the amount of data you can have access to.

Réponse de l'équipe de Fullbay

il y a 2 ans

Tylor, thank you for leaving a review about Fullbay. We are happy to hear you are using the integrations at your shop! So glad to hear you found Fullbay easy to use and that you are taking advantage of our free, unlimited tech support. We appreciate your business and are committed to your success. Thank you!

Keith
President (Canada)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

FullBay

5,0 il y a 3 ans

Commentaires : My overall experience with FullBay has been great. I really like the product. I like the support they give me. I like the constant innovations. Highly recommend.

Avantages :

I really like a lot about this program. It is our main shop program. We use it for billing, inventory management, technician efficiency and as a mobile app for our service trucks. Easy to use. They are constantly upgrading the product. Very responsive to suggestions.

Inconvénients :

The only complaint that I have about the software is that it only migrates information to Quick books. I would like it to be able to migrate to Sage as well.

Réponse de l'équipe de Fullbay

il y a 2 ans

Keith, Thank you for taking the time to write a review. We are so happy that Fullbay is easy for you to use and that Fullbay is your main software in your shop. We always welcome your feedback regarding additions to the software. Thank you for your business!