Field2Base

Field2Base

par Field2Base

Qui utilise Field2Base ?

We currently serve the following industries: Large and Small Construction, Healthcare, Utilities, Local and State Government, Retail, Universities,

Description de Field2Base

At the core of our mobile field service software solution is Mobile Forms - an intuitive digital forms platform created specifically for the field service industry. It was originally conceived in 2002 as a solution to support a construction industry in need of a mobile forms product that was simple to use, yet reliable in the field. Today, Mobile Forms is the foundation on which our entire software suite is built upon.

Informations sur Field2Base

Field2Base

http://www.field2base.com

Fondé en 2002

Prix de Field2Base

Field2Base n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Field2Base est disponible à partir de 25,00 $US/mois.

À partir de

25,00 $US/mois

Prix

More info here - https://www.field2base.com/pricing/

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Field2Base - Fonctionnalités

Logiciels de création de formulaires
Archivage et rétention
Automatisation des processus et flux de travail
Collaboration
Contrôles/Permissions d'accès
Création et conception de formulaires
Fonction de glisser-déposer
Gestion de versions
Recherche en texte intégral

Avis sur Field2Base

Afficher 5 avis sur 10

Note globale
4,6/5
Facilité d'utilisation
4,7/5
Service client
4,7/5
Fonctionnalités
4,8/5
Rapport qualité-prix
4,9/5
Chip L.
CIO
Services aux consommateurs, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 18/03/2020

"Review of F2B"

Commentaires: We are slowly transitioning from paper to electronic form documents. Overall, this has been very smooth. Users are excited to jump on board. Our return on investment has outweighed the cost of F2B.

Avantages: There are many features about field2base that make it the best solution on the market for getting documents from the field to the office. The one thing I would say I liked the most is the adaptability. We can design our forms to look and feel as close to the original paper forms as we want. This makes the transition from paper a lot easier on the end user.

Inconvénients: As an admin, the thing I like the least is the complicity of the workflow creations. Once a workflow is created by a F2B engineer, it works perfectly. I just wish that could be done by the end user.

Réponse de l'éditeur

envoyé par Field2Base le 19/03/2020

Hi Chip,

Thank you for your review of Field2Base. We are happy to hear that our software has been working well, and your Users are excited to adopt the Mobile Forms platform. It sounds like our simplified Workflows out of the box are not enough to meet your business' needs so I definitely would like to learn more about what needs to be added to let you setup and manage your own Workflows. I will review with our Professional Services Team and follow up with you soon.

Thank you for taking the time to let us know how we are doing.

Sincerely,
Brendan Rahilly
VP of Customer Success and Product Strategy

  • Provenance de l'utilisateur 
  • Publié le 18/03/2020
Utilisateur vérifié
Project Manager
Construction, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 19/03/2020

"Great for custom fillable forms"

Commentaires: We slowly got rid of drawers upon drawers full of old paper hard copies of work orders. All new work is digitally filed with a PDF, pictures included, and easy to look up historical work orders. Support team at Field2Base is typically responsive and listens to my feedback to improve the software. Constantly working to make the software better, add features and fix bugs that are found.

Avantages: Forms can be designed to look exactly like your current paper forms if desired. Custom business rules can be put in place to make sure users fill in forms correctly. Unlimited potential using JavaScript coding to power the form. Low learning curve for users even with limited touch-device experience.

Inconvénients: Sometimes documentation is lacking for advanced functions but this has been improved greatly. There is no way to conditionally format (font, color, etc..) regions based on values. Forms have static backgrounds and regions so they cannot dynamically adjust based on the data like a web page or reports can.

Réponse de l'éditeur

envoyé par Field2Base le 23/03/2020

Thank you for your review of Field2Base. We are happy to hear that you've been successfully using our software for over two years. I'm happy to report that we'll be migrating to a new knowledge based system later this year, and we hope to expand our documentation at that point. In the meantime, if there's any documentation you need, please don't hesitate to reach out to our Technical Support Team. Also, features for conditional formatting of field Fonts, Colors, etc. is currently on our roadmap so keep an eye out for that in a future version of Mobile Forms!

Thank you for taking the time to let us know how we are doing.

Sincerely,
Brendan Rahilly
VP of Customer Success and Product Strategy

  • Provenance de l'utilisateur 
  • Publié le 19/03/2020
Ken H.
Owner
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    2/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 18/03/2020

"Great for required paperwork"

Commentaires: it has been a good resource and helped us with the ease of filling in paperwork.

Avantages: The product is a fantastic tool to help ease the paperwork burden required to start our services.

Inconvénients: limited customer service and way to difficult to make changes on our own.

Réponse de l'éditeur

envoyé par Field2Base le 19/03/2020

Hi Ken,

Thank you for your review of Field2Base. We are glad to hear that our software has been valuable to your business, but we are disappointed that we did not meet, let alone exceed, your expectations for customer service in the past. We strive very hard to ensure our Customer Success Team's interactions are timely, and issues are resolved on the first call if possible. We will review your feedback internally and identify what possible changes we can make to improve.

Once again, thank you for taking the time to let us know how we are doing.

Sincerely,
Brendan Rahilly
VP of Customer Success & Product Strategy

  • Provenance de l'utilisateur 
  • Publié le 18/03/2020
Jay R.
Project Manager
Construction, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/02/2018

"Field2base has saved our company thousands of dollars over paper cost alone!"

Commentaires: I have already gotten two companies to begin implementation of this program!
Saved us time and money on paper and administrative costs.

Avantages: -Digital "paper trail" for easy tracking of forms and analytics.
-Great portal for viewing the form traffic
-Ability to resend, send back to user, send back to a different user, and to edit the form on different devices.
-Customer support is very responsive, helpful, and most importantly...Friendly!

Inconvénients: -did not scale well for our company application (100 or so users)
-too many systems needed to create a form. (Create the form in one program, print as a picture file in another program, then create the form in Field2base's program).
-Editing a form after creation was very invasive/time consuming and typically needed to be recreated.

Réponse de l'éditeur

envoyé par Field2Base le 06/03/2018

Mr. Rodenhiser,

We greatly appreciate your review of our software. We also took notice that you mentioned some issues with creating and editing forms. I will contact you to learn more about your experience ASAP. Please do not hesitate to contact me at any time if you experience any further difficulties. Thanks again for your comments and thank you for your business!

Regards,

Rachel Braynin
VP of Customer Success

  • Provenance de l'utilisateur 
  • Publié le 28/02/2018
Deborah O.
Contract Management Support
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 01/03/2018

"Field 2 Base is a game-changer!"

Avantages: Timesheets are submitted with accuracy due to the drop down menus and rules we created. Labor and equipment hours are imported into our accounting software, eliminating the need for data entry. This software has drastically reduced the number of hours spent processing payroll. Also, it is user-friendly which is important for our field employees. While payroll was our main reason for purchasing the software, we have implemented its use across other departments. We can import live data and no longer need to be concerned with obsolete forms being used. We receive all of our documents at the click of a button and are able to retrieve the history at any time.

Inconvénients: The software does not recognize an employee who is on multiple timesheets. Therefore, straight time versus overtime is not always captured correctly. However, this is minor and easy to fix.

Réponse de l'éditeur

envoyé par Field2Base le 08/03/2018

Deborah,

Thank you for your review of Field2Base.

We have enjoyed working with you and your team over the past few years and we look forward to continuing our relationship in the future.

As you already know, please do not hesitate to reach out to me if you have any questions or ever need assistance.

Thank you,
Rachel Braynin
VP of Customer Success

  • Provenance de l'utilisateur 
  • Publié le 01/03/2018