Qui utilise Opsgenie ?
PME et entreprises de taille moyenne à grande.
Description de Opsgenie
Adopté par les équipes de développement et d'exploitation de plus de 2 500 organisations à travers le monde, OpsGenie fournit des solutions de gestion des alertes et des astreintes permettant aux entreprises de répondre efficacement à leurs problématiques IT ou DevOps. OpsGenie permet aux équipes de développer des plans de réponse aux incidents, de collaborer et de coordonner les actions de réponse ainsi que d'analyser l'efficacité des réponses. Découvrez pourquoi OpsGenie est la solution de routage d'alertes et de gestion des incidents qui enregistre la croissance la plus rapide sur le marché - www.opsgenie.com
Informations sur Opsgenie
Atlassian
https://www.opsgenie.com
Fondé en 2013
Prix de Opsgenie
Opsgenie est disponible à partir de 9,00 $US/mois. Opsgenie n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Opsgenie ci-dessous.
À partir de
9,00 $US/mois
Version gratuite
Non
Essai gratuit
Oui
Déploiement
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
Opsgenie - Fonctionnalités
Information non fournie
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Logiciels équivalents
Logiciels les + demandés
Avis sur Opsgenie
Afficher 5 avis sur 117
Fernando S.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 31/07/2018
"A most have"
Commentaires: I've been a loyal customer of OpsGenie for almost three years now and I like to product so much that I wrote an integration with spring-boot-admin a year ago that now is used by many others. really great product
Avantages: I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features
Inconvénients: I would like to have notification rules for how and when to receive some sort of events right now there is only one way of doing this but, that is something that would be ok to have but I'm very happy with the product
- Provenance de l'utilisateur
- Publié le 31/07/2018
Joshua V.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités5/5
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Support client4/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 05/03/2020
"OpsGenie Journey"
Commentaires: We needed a way to monitor our infrastructure over the weekend without having to pay someone to physically sit in the building. So we first tried a company would would make a physically phone call to us when an alert went critical. Over time the problem with that was you had to employ a person to make that phone call and it was an expensive option as well. We needed a better ROI on what we were spending.
Avantages:
Powerful tool to route alerts to different teams. (Phone, Text and Email)
Setting up schedules and teams
Cost is very affordable and you get economies of scale the more people you put on the account and begin using it.
Inconvénients:
The filtering of who gets the alerts can be a bit confusing, it does take some time to get used to the setup and configuration of how they do things.
I wish there was an official on boarding program. For example I would have like to have OpsGenie tell me, ok now that you are a customer and based on all the experienced we've gathered you need to do "10 things". Process items, procedures, best practices etc. Because we basically learned as we went and while the product was relatively easy to use it would have been nice to have that instruction at the beginning.
- Provenance de l'utilisateur
- Publié le 05/03/2020
Phil A.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 03/08/2018
"OpsGenie is a no-brainer"
Commentaires: We use OpsGenie to collect messages from multiple endpoints and manage rules for alerting. Basically our pager duty. Also use the Heartbeats feature for missed execution monitoring.
Avantages: The pricing came in below Pagerduty by quite a bit and the features were much more plentiful. Really like the Heartbeats feature.
Inconvénients: I really don't have anything negative to say. It's been an excellent experience with the product since day 1. Any (minor) troubles I've had turned out to be something I was doing wrong.
- Provenance de l'utilisateur
- Publié le 03/08/2018
Utilisateur vérifié
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Note globale5/5
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Facilité d'utilisation3/5
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Fonctionnalités5/5
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Support client4/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 31/07/2018
"Informational"
Commentaires: Great product .great value
Avantages: Easy usage. Good interface. Lot of info I'm one screen
Inconvénients: Renewal process is nor simple. You need to improve the process.
- Provenance de l'utilisateur
- Publié le 31/07/2018
Juan carlos C.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix3/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 31/07/2018
"Incident response and monitoring"
Commentaires: Overall my experience has been very good. We use OpsGenie all the time, and it's a critical part of our monitoring stack.
Avantages:
OpsGenie is very flexible, and relatively simple to setup.
You can get up and running in just a few minutes, or you can spend days customizing the setup to match your teams/policies/services.
Their customer support is really helpful and will help you get set up quickly.
They are constantly releasing useful features (e.g. post-mortem analysis, video conference, etc).
Inconvénients:
The onboarding process and best practices are not obvious and require some tinkering to figure out (e.g. best way to structure teams, alerts/incident templates, etc.).
A guided onboarding and a best practices document would be really helpful for first timers.
- Provenance de l'utilisateur
- Publié le 31/07/2018
