Sales Layer

Sales Layer - cost effective PIM also for small business

Commentaires : Time-saving, flexible, fast, excellent support and staff.

Avantages :

Easy to use and learn for all kinds of staff. Feels new, fresh and innovative. It was easy to get started with a free trial account and no need for meetings and writing specifications. I had it up and running within a couple of days. So much better than trying to maintain a product database in Excel. We can export the entire product catalogue in a matter of seconds and have our website and ERP up to date every day, including all price calculations based on currency, margins and freight cost.

Inconvénients :

Some view changes (from variant to product) could be improved. Excel import would benefit if import profiles could be saved under different names. These are minor problems.

Alternatives envisagées précédemment : Pimcore et inriver PIM

Pourquoi passer à Sales Layer : Free trial without project meetings and lengthy specifications. Once the account was set up, it was super easy to configure. Support and a short training was provided instantly from Sales Layer.

Simplified Product Management Across Multiple Websites

Commentaires : Sales Layer has simplified and improved our product management across multiple websites while providing the flexibility to make regional differentiations in our product offerings. The Sales Layer platform has been a huge time saver in multiple ways and has been more reliable than other products on the market that we have tried.Their customer support from Sales, to Account Management, to Technical Support has also been among the best we have experienced from any company. They have been there when we needed us, quick to respond, provided us with the exact information we required, and have been open to suggestions and flexible to our implementation needs.We would recommend Sales Layer to any company facing the challenges of managing products across multiple platforms or websites.

Avantages :

Our company operates three eCommerce websites for our different regional storefronts. We are faced with a unique situation where some of our brands can only be sold in one region or another, while the rest of our products can be sold across all three locations.Prior to finding Sales Layer, we had tried other management platforms, none of which were able to provide us with the flexibility, or reliability that we required. Those previous platforms all had failings from syncing the wrong products to the wrong site, to fully breaking down entirely.Since switching to Sales Layer over a year ago, our product management across the three websites has become virtually seamless and we've experienced none of the issues encountered on the other platforms.We can now easily tell Sales Layer which products to sync to which websites, easily remove products from all three sites that have been discontinued by our suppliers, and also ensure that the product information is synced and accurate across all three sites as well. Sales Layer has also provided us with the flexibility to slightly differentiate products on each website as well, something we did not have from previous platforms. For instance, if we want to discount pricing on a product in one region to be competitive but not another, or if a product may be more commonly known by a different name in one region, we can now make those changes while keeping all other product data synced across the sites.

Inconvénients :

There are a few custom fields that we have on the products on our website that Sales Layer is not able to directly sync to. That being said, the Sales Layer team did work with us to create a custom connection to be able to sync the fields that we deemed most necessary from the platform to our websites. There are still a handful of product fields we need to update on the websites manually. However, the information in these product fields rarely changes so it doesn't affect us too badly. Overall, Sales Layer has been immensely helpful in making our product management much easier.

One of the worst companies I've ever worked with.

Commentaires : We signed up for SalesLayer, paid $33,000 for the first year of service, but during the implementation process, we realized the lack of features, specifically no dynamic formulas, made it impossible for us to use. We requested a refund, even a partial refund, and although we never actually used the software, the company refused to refund even one penny. Truly terrible customer support, and an inhuman lack of consideration of the circumstances.

Avantages :

At first, I thought the simplicity was great, but quickly realized it's incredibly limiting.

Inconvénients :

There are industry standard functionalities, like dynamic formulas, that are totally lacking in SalesLayer. It made the product unusable for us.

Manage and disseminate complex data across large product portfolios, easily and inexpensively

Commentaires : I've used Sales Layer for a variety of projects:
- updating product categorization and data on websites
- automating thousands of documents that can be updated simply by changing data in Sales Layer
- automating brochures/catalogs
- as the main source of product data

Avantages :

There are two benefits Saleslayer offers that have made me a dedicated customer for 5+ years. The first and most important is the user interface. Its very easy to use, my team needed an incredibly small amount of training to be proficient. It also has multiple workflows, as a manager with a variety of personality types on my team that's been nice because employees who think differently have been able to find methods for inputting/sorting/filtering/updating data that works for them. Adding and changing data and files is very simple. Sales Layer has an option for a table view that reminds me a lot of excel where you can choose to make onesy-twosey changes, or change wide swaths of data, both options are very quick to execute. This is the second employer I've brought Sales layer to, and before recommending it to my current employer I executed an extensive search of PIM options. Compared to major competitors Sales Layer was a fraction of the price, another big bonus. The other companies had extensive implementation feeds, in part by their need to customize the backend. Saleslayer does not have this limitation, everything is self serve. The Sales Layer monthly fee was also about half of what the competitors quoted me.

Inconvénients :

I am a huge fan so there isn't much I can complain about. The only hurdle that some companies may face is they may need to look into developers to link Sales Layer to custom templates. I have a resource for this so it wasn't a problem. Sales Layer has an API any developer can use to link, so it shouldn't be too big of a hurdle.

Alternatives envisagées précédemment : Salsify et inriver PIM

Pourquoi passer à Sales Layer : Much simpler interface Little to no implementation costs Lower annual fee Better customer service

Managing lots of clients needs with a single PIM system

Commentaires : Our favourite thing about Sales Layer is that it has not only solved our product information management needs, but it is opening up new doors to possibilities we hadn't thought of before. This allows us to offer more services and agility to our clients. It’s very difficult to standardize product data from very different companies. Sales Layer is very flexible and we have found that it can adapt to any situation. The robust technical development behind it is very impressive.

Avantages :

We handle product information for several clients from very different industries. A central system like Sales Layer's PIM has solved dozens of needs for us on a single platform. Bulk uploading and export and import features are very easy to use. We are starting to test more PIM functionalities that will reinforce our work of connections with marketplaces, such as their Amazon connector, and with ecommerce platforms like Bigcommerce.

Inconvénients :

We haven’t experienced any technical difficulties or communication problems so far. Implementing and using the software has been phenomenal thanks to the Sales Layer excellent support team. Our own team is very happy with the knowledge provided and the quick turnarounds. The greatest inconvenience is that we have not had time to explore in depth all the PIM’s functions that we could take advantage of.

Alternatives envisagées précédemment : Akeneo Product Cloud, PIMworks, Pimcore et inriver PIM

Pourquoi passer à Sales Layer : Features, Support, Ability to think with us, Value for money