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TrueLark
Description de TrueLark
Idéalement adapté aux marchés du fitness, de la beauté, du bien-être et des soins dentaires.
Qu'il s'agisse de répondre aux appels manqués de vos clients ou de commercialiser des produits, l'assistant d'accueil virtuel de FrontdeskAI peut vous aider à uniformiser vos communications, améliorer vos expériences client, augmenter vos revenus et votre taux de fidélisation, tout en vous libérant du temps dans la journée.
S'intègre à Phorest, Acuity, MINDBODY, MarianaTek et Booker.
Grâce à FrontdeskAI, les clients peuvent envoyer des SMS, des appels ou chatter en direct avec votre entreprise 24 h/24, 7 j/7.
Qui utilise TrueLark ?
Toute entreprise qui opère sur rendez-vous ou dispense des cours dans les secteurs du fitness, de la beauté, du bien-être et des soins dentaires.
TrueLark ne vous convainc pas tout à fait ?
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Avis sur TrueLark
Peace of Mind with Frontdesk AI
Commentaires :
One word - Great partner to work with
one word :LIFESAVER.
Avantages :
Peace of mind, when our systems go down due environmental issues, internet , electricity things we cannot control as a a business - we can still operate with our AI working for and with us. I am amazed that I didn't move forward with them years back... I cant say enough how they have kept our business alive during times-of distress based in Florida we have quite a few outages, and storms. AI has been a lifesaver.!
Inconvénients :
One of the comments I might say , clients at some point make comments about texting vs phone calls my answer is simple, we are off line of communications, due to nature. Communication via texting gives the client the answers immediately vs waiting for internet etc. Might be the only least liked issue
Réponse de l'équipe de TrueLark
il y a 5 ans
Debra, your kind words mean so much. Thank you. I'm glad our product has been so helpful.
Alternatives envisagées précédemment :
Amazing!
Commentaires : Frontdeskai has saved our business with time and money. They help free up time and money. Most of our customers don’t even realize they are talking to AI.
Avantages :
Easy to setup and plugs into MINDBODY really well. Helps with freeing up our staff to service clients instead of answering phone.
Inconvénients :
The customer response could be faster or possibly a way to get a live person would help. The AI for some conversations still needs improvements.
Réponse de l'équipe de TrueLark
il y a 5 ans
Thank you for taking the time to leave us a review! We appreciate hearing what is working and what isn't.
not appropriate for multi staff
Avantages :
texting and handling of basic repetitive questions
Inconvénients :
No way to note actions taken on texts or voicemails from staff, or to designate a call had been handled
Réponse de l'équipe de TrueLark
il y a 5 ans
Hi Tamara, Thank you for your feedback. We always appreciate hearing how we can continue to improve our product.
Just what I was looking for
Commentaires : Loved it, thank you
Avantages :
So easy, affordable, easy set up, terrific immediate customer service. Always available and never had to wait. Bookings were effortlessly made on my behalf.
Inconvénients :
Well the only hindrance is that it's text only so if the person's calling from a landline and chooses not to leave a message we can't help them
Réponse de l'équipe de TrueLark
il y a 5 ans
Thank you for taking the time to leave us a review! Great to hear that you've had a good experience.
More detailed reports
Commentaires : Transparency of incoming calls.
Avantages :
I like the simplicity for my staff! Easy to see what’s going on.
Inconvénients :
Need more details on reports. I can’t find the reports sections. Time of day for call etc.
Réponse de l'équipe de TrueLark
il y a 5 ans
Hi Sean! Thanks for your feedback. I will pass along your feedback to our team and see if we can get you more visibility with reporting.
