MechanicDesk

MechanicDesk

par Autodeck

Qui utilise MechanicDesk ?

Ateliers de réparation mécanique, électrique, de matériel lourd et de machines.

Description de MechanicDesk

Logiciel de gestion d'atelier automobile/mécanique très performant et complet, mais facile à utiliser.

Informations sur MechanicDesk

Autodeck

https://www.mechanicdesk.com.au

Prix de MechanicDesk

MechanicDesk n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de MechanicDesk est disponible à partir de 55,00 $US/mois.

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À partir de

55,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Ressources d'aide

Support en horaire de bureau

En ligne

MechanicDesk - Fonctionnalités

Logiciels de réparation automobile
CRM
Devis
Facturation
Gestion des ordres de travail
Gestion des stocks
Planification de la maintenance
Recherche par NIV
Suivi de l'historique des services
Taux de travail

Avis sur MechanicDesk

Afficher 5 avis sur 35

Note globale
4,5/5
Facilité d'utilisation
4,4/5
Service client
4,7/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,7/5
Darren M.
Principal
Automobile, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/07/2018

"Finally software that works"

Commentaires: Ease of use, reliability, cost effective, written by someone who actually has some idea of what it is like to run a mechanical workshop.

Avantages: Everything. Fast, stable and works well. We have struggled along with Workshop Software for a couple of years and after yet another outage decided it was time to change. Best decision ever. Mechanic Desk are open to suggestions and are actually interested in providing a good product that works rather than telling you what cant be done. Also if you want to extract your data at any time, this can be done with a mouse click. Others blackmail you for your data. Overall the best package out there for Mechanical workshops.

Inconvénients: Some other cloud based mechanic specific packages look much prettier than Mechanic Desk however I would rather something that works than something that looks good. Overall very happy with the product.

  • Provenance de l'utilisateur 
  • Publié le 09/07/2018
Callum M.
Director
Automobile, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 15/11/2018

"MechanicDesk for a car stereo shop"

Commentaires: Overall MD allows us to capture more data about the work we're doing, quote more consistently, and work as a team more efficiently, with minimal effort. I'm really impressed with its comprehensive nature and very fast support responses.

Avantages: Clearly written with in-depth knowledge of the automotive servicing industry, tailored to the typical workflow of a small workshop. Comprehensive management of all book keeping aspects.

Inconvénients: Mainly just refinement bugbears that you get with other platforms, but not mechanicdesk. For example, Xero will allow you to input a date in any format, and it will format it correctly ie 15 nov, november 15, 15/11/18 will all format automatically to 15/11/2018, but in MD you have to put it in exactly. Same with times - the drop-down menus are clunky.
There should be an option to automatically finalise invoices on payment.
We've never really understood the functional difference between a job and a booking and the need for both.
Some "simple" actions like merging entries in the 'referral' field have to be done manually by contacting support.
We'd also appreciate more CRM management, the ability to have automatic follow-up reminders for quotes which haven't yet been invoiced or booked, for example.
As an idea rather than a problem, it'd be fantastic to arbitrarily tick if parts have arrived for a job or not, as we order in advance before the vehicle arrives. A check-box on the job page would suffice, with a 'tick' showing on the job entry on the calendar if we've marked it as the parts being here and ready to go.

  • Provenance de l'utilisateur 
  • Publié le 15/11/2018
Mark V.
Heavy Vehicle Diesel Mechanic
Automobile, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 20/09/2018

"Great idea, but bad operation"

Commentaires: Overall it has been a slow program with many issues that have caused a lot of headaches and stress. However, i believe with regular updates and bug fixes the program can be a well worth investment

Avantages: The program is great with all the features it has and the ease of use

Inconvénients: The program however, is very slow, lags in all places we use it, so it is not our internet, and seems to never want to work as well as timing out very quickly after not being used. In our business we can spend half the day on and off the program and the issue is when it logs out we lose our stuff

Réponse de l'éditeur

envoyé par Autodeck le 01/10/2018

Hi Mark,

One of our support member will be in contact with you for a Team Viewer session to sort out this speed issue.

  • Provenance de l'utilisateur 
  • Publié le 20/09/2018
Tanya C.
Owner
Automobile, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/09/2018

"Fantastic Software Program"

Commentaires: Only just realised how much it integrates with I have been using for ages now and only discovered this feature while searching the help videos. You guys are so helpful and it does everything we need it to do

Avantages: This Program is so easy to use and is perfect for our busy mechanical workshop. Even my husband can use it and he is not at all tech savvy. Best of all the technical support is fast and helpful. They get back to you straight away and are lovely to deal with. It integrates with Xero well and keeps track of servicing etc. I also love that it integrates with Repco. These guys have thought of everything. Highly recommend!!!

Inconvénients: Nothing I don't like about the software program

  • Provenance de l'utilisateur 
  • Publié le 21/09/2018
Jen G.
Admin
Génie mécanique ou industriel, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/11/2018

"Great System"

Avantages: I like that you can track whats going on, such as efficiency, stock take, reports etc. Relatively simple to use once you get the hang of it.

Inconvénients: Theres a few bugs, the app needs quite abit of work because of crashing and not saving notes.
You have to be careful with reporting - If you don't transfer the labour across from the job it will say in the reports that nothing has been charged despite adding labour onto the invoice manually.
The invoice options should be reviewed in my opinion. With our last workshop system the invoices were very professional and easy on the eye. the options we have on mechanic desk isnt as good and even with the margins changed often have to print to pages because everything doesn't fit.

Réponse de l'éditeur

envoyé par Autodeck le 29/11/2018

Hi Jen,

The app is being rewritten so hopefully we'll iron out all these small issue.

There is another setting which will cater for the scenarios where you already have labour on the invoice so please contact our support team, we'll sort that out for you. With the invoice system, this is totally customisable (and there are 9 standard templates to chose from) so please contact our support and we'll work you through selecting the template as well as the customisation process if needed.

  • Provenance de l'utilisateur 
  • Publié le 26/11/2018