Qui utilise LumApps ?

Intranet/extranet/espace de travail numérique/intranet social

Description de LumApps

LumApps, l'intranet recommandé par Google pour G Suite.
Conçu pour enrichir l'expérience Google Cloud, c'est une plateforme intranet globale qui regroupe l'ensemble du contenu et des outils d'entreprise au même endroit dans G Suite. Officiellement approuvé par Google, LumApps concentre tout ce dont vous avez besoin pour travailler : il simplifie la communication en ouvrant des canaux sociaux, applique la fonction de recherche de Google aux documents de l'entreprise et fournit des informations ciblées à chaque utilisateur sur un tableau de bord central.

Informations sur LumApps

LumApps

https://www.lumapps.com

Fondé en 2009

Prix de LumApps

LumApps n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

LumApps - Fonctionnalités

Logiciels d'employee advocacy
Blogs
Calendrier des événements
Chat et messagerie
Conférences audio et vidéo
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion des connaissances
Gestion des newsletters
Partage des fichiers
Répertoire d'employés
Chat et messagerie
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion de contenu
Gestion des calendriers
Gestion des connaissances
Gestion des documents
Gestion des tâches
Partage des fichiers
Répertoire d'employés
Blogs
Discussions et forums
Fil d'activités et d'actualités
Gestion de contenu
Gestion de la base de connaissances
Gestion des calendriers
Gestion des stratégies
Recherche
Wiki

Avis sur LumApps

Afficher 5 avis sur 37

Note globale
4,1/5
Facilité d'utilisation
3,8/5
Service client
3,9/5
Fonctionnalités
3,8/5
Rapport qualité-prix
3,9/5
Nate B.
Internal Communications Coordinator
Vente au détail, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/08/2019

"Easy Breezy – For Admins and Users Alike!"

Commentaires: Overall, working with LumApps every day is a breeze. It is nowhere near as difficult or arcane as other platforms I have used or administered. The LumApps team is full of nice and helpful people as well.

Avantages: As an administrator, I love how easy it is for end-users to use and navigate. Even if they don't take the time to navigate through the top-line navigation we have established or take the time to really learn the site, they can find things very easily with the powerful search tool. Likewise, the ability to create easy-to-use lists or newsfeed widgets also improves the user experience. The native Google drive integration is also stellar – if we have stakeholders who frequently change reference materials, it is easy for them to manage a google drive folder I share with them rather than have them come to me daily with changes. The changes they make in the google folder are automatically reflected on the LumApps page with the corresponding files widget, with no intervention necessary from me. Finally, the ability to create email newsletters within LumApps is AMAZING! I use that feature twice weekly.

Inconvénients: The page-building interface can sometimes be very slow and very RAM-intensive, bringing page editing to a crawl.

Réponse de l'éditeur

envoyé par LumApps le 28/01/2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Regarding performance issues, we are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

  • Provenance de l'utilisateur 
  • Publié le 01/08/2019
Timothy B.
Manager, Group Processes
Marketing et publicité, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 01/04/2020

"Migrating content, updating content"

Commentaires: It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

Avantages: It took a bit of used to as a non-IT person when migrating from an old Google Sites instance. But the original set of widgets met our needs.

Inconvénients: Deprecated widgets seem to suit you rather than us. Old Google Sites had a Table of Contents which allowed you to link to a specific item on a page, this doesn't exist in Lumapps. Moving widgets in Edit mode requires multiple drag and drop actions and/or reducing Browser size to perform. The Style settings are not good - can't delete old trial setting and can't update a setting you have saved. No scrolling text widget or functionality. The drop down lists in the left hand panel are set to a number of options then stop displaying so you have to type the first letter of option you want for them to show.

Réponse de l'éditeur

envoyé par LumApps le 14/04/2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tools and simplifying the interface to make editing content in LumApps a smoother and easier to use experience, along with new tutorials to help guide users.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

  • Provenance de l'utilisateur 
  • Publié le 01/04/2020
Aina I.
External Communication Manager
Génie mécanique ou industriel, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2020

"LumApps, the less intuitive tool for both users & administrators"

Avantages: Perhaps that there are a lot of widgets... which at the end ends up being a handicap because some of them are not useful and can't be never used.

Inconvénients: - Not a responsive website. It's a nightmare to design an image and post it so that you can see it ok in every device!
- They told us there would be an app coming soon 2 years ago and we are still waiting. The company where I work has a lot of employees that work in production centers and don't have a computer, so in the end, we still communicate mostly via offline.
- Sometimes, there are errors while creating a page that are inexplicable. That means that help from technicians is needed but they take to long to sort out the problem.
- You lose a lot of time uploading content. I am also the web admin of another website and it takes me less than half of the time to publish something on that website than on lumapps. One of the main reasons is because Lumapps is not really prepared for multilanguage.
- When there are a lot of people logging in at the same time the connection is really slow and sometimes the website doesn't even respond.
- It is difficult to connect it with Google Analytics. In our case, we have 7 UA codes and 2 GTM codes on Lumapps and the technicians don't know where they come from... The analytics from Lumapps is also really poor...

Réponse de l'éditeur

envoyé par LumApps le 14/04/2020

Thank you for your feedback! We are sorry to hear that our product did not meet all your expectations. We are always happy to receive your feedback to help improve our product and solve your challenges.

We are working closely with GCP and Azure teams to optimize the platform and create a faster and smoother experience.

Our Customer Success team will be reaching out to you to try to resolve these issues, as well as collect more feedback or suggestions.

  • Provenance de l'utilisateur 
  • Publié le 12/03/2020
Shane M.
Marketing Manager
Recrutement, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 31/03/2020

"GREAT PRODUCT OVERALL BUT GET READY FOR SOME QUIRKS AND KINKS"

Commentaires: With LumApps? Great. But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs. If I had to go back and make the decision myself, that would be a deal-breaker. Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire. Totally useless and disappointing.

Avantages: I love the design of the product. I'm a sucker for Google Material Design. I also love the permissions features. Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful.

Inconvénients: I understand that the software has to be rigid in many ways because of the permissions but designing in the software requires way too much CSS. Simple features like choosing the layout of your sub-menus, custom colors, or basic layout is clunky or non-existent. The end-user experience is great but it feels like little thought went into the administrative user experience. Overall, that is disappointing.

Réponse de l'éditeur

envoyé par LumApps le 01/04/2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

We are currently working to implement new tutorials to help guide users and make LumApps a smoother and easier to use experience. We are also in the process of simplifying the interface for users to publish content.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

  • Provenance de l'utilisateur 
  • Publié le 31/03/2020
Shelonda D.
Sr. Manager, Global Intranet
Services financiers, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 09/03/2020

"Bringing Our Company Together"

Commentaires: When our team members were surveyed, their top two complaints centered around the company's inability to leave behind old silos and bring the best together. We are making strides in this area and simply seeing synergies because there is now a common place to communicate. We have most recently launched our new combined Values and Culture Statement for the company via our digital workspace on LumApps and it has given it a "home" that highlights all the current team member stories being showcased.

Avantages: The ability to have one platform for communication and collaboration across an enterprise, built via acquisition, with 20,000+ team members in 30+ countries.

Inconvénients: The ability to customize images is a bit cumbersome, but it also takes a shift in mindset in how/why your company creates imagery with relation to communication.

Réponse de l'éditeur

envoyé par LumApps le 17/03/2020

We're delighted to hear you enjoy our product. Thank you for using LumApps! We are always happy to receive your feedback to inspire our product vision and roadmap.

Please don't hesitate to contact our Customer Success team with more feedback or suggestions for making our product even better, and stay tuned for future updates which will make LumApps a more powerful tool for you and your team.

  • Provenance de l'utilisateur 
  • Publié le 09/03/2020