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Description de AcademyOcean

Outil de conception d'académies destiné aux éditeurs SaaS et visant à améliorer l'engagement client et à mieux former la clientèle, pour améliorer la rétention et la satisfaction client.

Qui utilise AcademyOcean ?

Éditeurs SaaS

AcademyOcean Logiciel - 1
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AcademyOcean Logiciel - 3
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur AcademyOcean

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,9
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
92%
4
8%
Dmitry
Dmitry
CMO (Moldavie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I tried it with skepticism, but the result was excellent.

5,0 il y a 6 ans

Avantages :

Perhaps, the most important thing I will mention is the simplicity. We use AcademyOcean to train users who are just starting to use our planfix.com. I had a fear that the users sent to the academy may not understand the training mechanism and this will entail problems in using our service. Therefore, we acted cautiously: for a few months only a part of our new users were sent to the AcademyOcean (the second part of the users was trained in the form of a traditional mailing list). All this time we conducted A/B testing of conversion from a trial account to a permanent use. The results exceeded our expectations - the percentage of conversion has increased, while we have not received a single complaint about the difficulty in completing the training course. Seeing this, we went further and started using the AcademyOcean to teach the process of setting up planfix.com and even made a separate course that our customers can share with their friends to explain why they use our service.

Inconvénients :

After more than six months of using the service, we have formed only one wish for the AkademyOcean team: more fonts and themes for the courses. I must say that they are very responsive guys and have already done a lot at our request - so I think that there will be no problems with this either.

Barthélemy
Cofounder (France)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Learning Management System - with a very reactive and available team

5,0 il y a 4 ans

Commentaires : We are using academy so that to give access private content to subscribed learners. We focus on developping the whole learning content, and we do not spend time in developping the front interface. It let us focus on our real added value, and let the user experience to Academy Ocean who is really good at it.

Avantages :

Academy Ocean is a great tool to me because you can think your infrastructure in a very flexible way. They do not have only one way to structure your content - and you can really personalize it by combining their different options.

Inconvénients :

The text editor can bug sometimes but that is honestly a detail. You refresh the page and it will be back to normal.

Yevstakhii
Teacher (Ukraine)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

My expirience of use AcademyOcean

4,0 il y a 12 mois

Commentaires : I appreciate the platform's user-friendly interface, which makes it easy to create and manage online courses without requiring technical expertise. The platform offers a range of customization options, including the ability to add multimedia content, quizzes, and assignments, allowing users to tailor courses to their specific needs.I also appreciate AcademyOcean's analytics and reporting features, which provide insights into student progress and engagement. The platform offers detailed analytics on completion rates, engagement levels, and quiz results, allowing users to track the success of their courses and make data-driven decisions about course design and content.Additionally, I appreciate the platform's customer support, which is responsive and helpful. The platform offers email support, a knowledge base, and an online community forum, giving users multiple options for getting help and support.Overall, AcademyOcean is a solid platform for creating and managing online courses, particularly for users who prioritize ease of use and customization options. While there are some areas of potential improvement, such as pricing and design, I generally have positive experiences with the platform and appreciate its flexibility, analytics features, and customer support.

Avantages :

AcademyOcean is its ease of use. The software is designed to be user-friendly, with a simple and intuitive interface that makes it easy to create and manage online courses. I have noted that the platform is easy to navigate and requires little to no technical knowledge to get started.Another aspect of AcademyOcean that I appreciate is its flexibility and customization options. The software allows me to create and customize courses to fit their specific needs, with options to add multimedia content, quizzes, and assignments. I have noted that the platform is highly customizable and can be tailored to fit a variety of different use cases, from employee training to customer education.I also appreciate the software's analytics and reporting features, which allow me to track the progress of my students and gain insights into how my courses are performing. The platform offers detailed analytics on student progress, completion rates, and engagement, which can help me optimize my courses for better outcomes.

Inconvénients :

One area of potential improvement is the software's pricing model. I have noted that the platform can be expensive, particularly for smaller businesses or individuals. I suggested offering more affordable pricing options or scaling pricing based on usage could make the platform more accessible to a wider range of users.Another area of potential improvement is the software's design and visual appeal. I have noted that the platform's design can feel somewhat dated or generic. I have suggested that offering more customization options for the appearance of courses or partnering with designers to create visually appealing templates, could help make the platform more engaging and visually appealing for users.

Oleksandr
Oleksandr
CRM Specialist (Pologne)
Utilisateur LinkedIn vérifié
Ressources humaines, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great tool for training and onboarding, especially in times of remote working.

5,0 il y a 3 ans

Commentaires : We started using the academy in times of quarantine and remote work. The first things we started using the academy for were onboarding for new people in the company and little instructions on how to use our system. But we did not stop there and the academy helped us to create an interdepartmental system of education. And we managed to create a whole instruction and a whole learning process for new users of our system.

Avantages :

We really like the way AcademyOcean is developing and how many new and useful functions have appeared during our use of this system.

Inconvénients :

We can't single out anything that we don't like.

Réponse de l'équipe de AcademyOcean

il y a 3 ans

Thank you, Oleksandr!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very easy and beautiful academy solution

5,0 il y a 6 ans

Commentaires : I was able to quickly deploy a learning academy for my leads and customers without any coding or long project cycles.

Avantages :

Hard to say what I like most, the top 3 things I like would be the ease of getting started and creating the courses, the smoothness of the end user sign-up process and course enrollment, and last but not least, the beautiful design, style, and UI/UX of the academy.

Inconvénients :

A tradeoff of the beautiful style is some tradeoffs in customization. One feature currently missing is the ability to include your own custom javascript (for chat widgets, google tag manager, analytics, etc) and also on the course creation pages, you cannot add your own javascript.

Réponse de l'équipe de AcademyOcean

il y a 6 ans

Thank you! Custom Google Analytics field will be released in 4-6 weeks.