Qui utilise Omatic ?

L'éditeur propose des solutions et des services d'intégration pour les organismes à but non lucratif de toutes tailles dans les domaines des arts et de la culture, de la fonction confessionnelle, des fondations et établissements nationaux, des soins de santé, de l'enseignement primaire et secondaire et de l'enseignement supérieur.

Description de Omatic

ImportOmatic est une intégration de données rapide et facile pour Raiser's Edge et Raiser's Edge NXT de Blackbaud. ImportOmatic redéfinit l'efficacité avec une intelligence intégrée pour nettoyer les données, des profils intelligents pour un traitement sur mesure et un catalogue étendu de connecteurs (notamment MailChimp, WealthEngine, Luminate Online et autres) qui permettent d'importer et d'exporter en un processus. Si vous cherchez à passer moins de temps à manipuler vos données Raiser's Edge et plus de temps à les exploiter, ImportOmatic est la solution.

Informations sur Omatic

Omatic Software

http://omaticsoftware.com

Fondé en 2002

Vidéo de Omatic
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Présentation des tarifs de Omatic

Omatic n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de Omatic

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Installation (Windows)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

Omatic - Alternatives

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Avis sur Omatic

Lire tous les avis

Note moyenne

Facilité d'utilisation 3,8
Service client 4,4
Fonctionnalités 4,3
Rapport qualité-prix 4,3

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Écrivez votre avis !
Stephanie U.
Senior Director of Operations
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/12/2020

"Automatic omatic"

Commentaires: Not pushy sales people. Willing to show demos and answer questions. Product set up was quick, perhaps too quick. Would have liked the trainer to follow back up with us after our trainings as once we started using the product, we had questions.

Avantages: My organization uses three omatic products. They have continued to show their understanding of our industry and design their products so they are easy to use. The product we have been using the longest is Record Radar. If your fundraisers like to visit geographic areas and want to know who else they can visit, this is the tool you need!

Inconvénients: They are not pushy at all with their products and I wish they would be more! By this, I mean that I wish I would have purchased this sooner as it has made a world of difference with our data processing team. I do think their implementation could have gone a bit different for import-o-matic.

Réponse de l'éditeur

envoyé par Omatic Software le 02/12/2020

Hi Stephanie, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

  • Source de l'avis 
  • Publié le 01/12/2020
Michelle N.
Database Coordinator
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/12/2020

"Importing Made Simple"

Commentaires: Overall, my experience with Omatic software has been and continues to be great. The customer service is awesome and prompt. I would recommend this software to others because of the customer service and the ease of use of the software.

Avantages: The most impactful feature of Import-omatic is the ability to create templates that I can reuse. This takes the guesswork out of determining if I have all that I need to run an import and saves a tremendous amount of time. The product is very user-friendly and integration with existing business processes was seamless.

Inconvénients: I think the most difficult part of using Import-omatic is the regular expressions area of the dictionary. It’s one of those things that if you don’t use it regularly, you can forget the primary aspects of how to set it up properly.

Réponse de l'éditeur

envoyé par Omatic Software le 02/12/2020

Hi Michelle, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

  • Source de l'avis 
  • Publié le 01/12/2020
Utilisateur vérifié
Database Manager
Gestion d'organisme à but non lucratif, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 15/02/2019

"it has been extremely difficult"

Commentaires: Update – we are now paying a HJC (Luminate Consultants) and trying to get Blackbaud Professional services involved to assist with resolving omatic group-sync issues. currently seeking professional services combination of RELO and Omatic, as these issue remain unresolved with support.

- Run RELO at the same time as Luminate Connector – as the omatic group sync profile is causing too many problems to list
- Can either of these tools bring registrants into the events module, prior to bringing the donations over?
- Can either of these tools prevent the runaway duplicate situation in Luminate Online? I suspect once group sync profile is fixed, this will resolve itself
- Can either of these tools bring constituents over who have not yet made a donation, rather signed up for a newsletter? The omatic constituent import is not working because group sync has overwritten Country from Canada to Cnd and there are thousands of updates (errors) to click through to find one new genuine newsletter subscriber.
- What happens to all the monthly donors that were set up with omatic? a return to RELO would break all those subscribers connections to the original recurring gift.
- Creating an email group takes 3 hours for 30000 records, everytime annual giving wants to send an email – Omatic says that the only resolution is getting faster internet (RE is hosted by Concourse and Luminate Online is hosted by Blackbaud), who needs faster internet?

Avantages: the promise of ease and time saving sounded great, unfortunately that has not been our experience

Inconvénients: Luminate Connector is NOT a time saving tool, and profiles still not working months after implementation

Réponse de l'éditeur

envoyé par Omatic Software le 25/02/2019

We are sorry to hear that you've had some issues with the Luminate Online connector. The entire Omatic team is committed to working through these problems with you. Please feel free to reach out to me at marcia.hightower@omaticsoftware.com if you would like to discuss your concerns in depth. I'm happy to help!
Marcia

  • Source de l'avis 
  • Publié le 15/02/2019
Lindsay B.
Development
Gestion d'organisme à but non lucratif, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    3 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 01/12/2020

"Import Omatic"

Commentaires: Pretty good. Help has been quite responsive and I am glad that for the most part they take the reigns.

Avantages: Importing and exporting complete data sets - of constituents, gifts, and survey responses - to/from Raisers Edge and Luminate.

Inconvénients: Adding and changing import/export criteria/fields can be cumbersome.

Réponse de l'éditeur

envoyé par Omatic Software le 02/12/2020

Hi Lindsay, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

  • Source de l'avis 
  • Publié le 01/12/2020
Josh C.
Database Manager
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/12/2020

"ImportOmatic review"

Commentaires: We import thousands of gifts and constituents every week with ImportOmatic. We have multiple users importing files from several different sources to add/edit constituents, process gifts, and maintain address data. We also use it for data cleanup - export data from RE, manipulate it in the spreadsheet, and then reimport it to clean up the records.

Avantages: We've used ImportOmatic for years to streamline our import processes - rather than having to use several different RE processes, we can use a single file and a single import process to add/update records. The ability to set up import dictionaries and use the API to manipulate the imported data is tremendously useful.

Inconvénients: I don't have much in the way of cons. ImportOmatic does a great job of addressing some core weaknesses of RE. It's allowed us to function with RE without having to maintain our own custom solutions.

Réponse de l'éditeur

envoyé par Omatic Software le 22/12/2020

Hi Josh, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

  • Source de l'avis 
  • Publié le 21/12/2020