User Interviews

Simplistic yet Innovative!

Commentaires : The benefits are largely the saving of both time and money. This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform. I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need.

Avantages :

This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively. It is a streamlined way to expand your reach and increase your audience. The program works fluidly and at an extremely balanced & fair rate that allows for maximum use. I love this product!

Inconvénients :

There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions.

One Stop Shop for Market Research

Commentaires : Always reliable and professional, User Interviews does one thing and does it extremely well - they take care of all things users/participants for your market research projects. They handle recruiting, scheduling, platforms, and incentive payment for any type of market research project. They are capable of finding any type of participant no matter how specialized, and the people they recruit have proven to be authentic, dependable, and helpful.

Avantages :

In our experience, they have an excellent, vetted, varied, and reliable panel of participants. We have completed projects with User Interviews requiring small and large numbers of your average joes to highly customized and unique participants, and everything in between. Not only has User Interviews always successfully recruited participants for us quickly, but they have also done so with participants that are knowledgeable and dependable. I think we have only had something like 2 or 3 no shows in all of our time working together.

Inconvénients :

The only really con I can come up with is their limited options offered when it comes to incentive payment. While they handle this portion of the market research process quickly and accurately, they do so essentially only with the option of incentive payment by Amazon gift card. I realize this is usually a popular way to go, but I just wish they had more gift cards - in particular Visa gift cards - as a way to attract a wider range of respondents.

Enables Research Study Tampering

Commentaires : I have been a developer of medical software and devices for over 20 years. Therefore, over the years I have been a UI Participant, I have qualified for several UI studies, as my expertise is desired among researchers. I always received excellent feedback. Typical studies would be for Ruby on Rails, Java, Gitlab, etc. In December 2019 I participated in a study for the ui client Cloudbees, where their dev ops offering Jenkins. The researchers specifically said "We want GitLab users" "We want honest comments" and "There are no wrong answers". Well, Jenkins has some issues for my space so I advised. It was supposed to be a 30 minute interview but ran for 45 minutes. Two weeks later I discovered that Cloudbees was claiming I never showed up for the interview, I was a no-show. Luckily I had a Zoom recording of the interview, so I send that to UI as an mp4, assuming there was some misunderstanding. Then the CloudBees story changed again and said that, okay, I did attend, but I provided "insufficient answers". I asked UI to please note that the interview ran for 45 minutes. I was really puzzled-- After many years on UI, this was the first negative feedback I have ever received. Then CloudBees changed their story AGAIN and said that my answers were "not qualified", and they believe I don't work with GitLab. I had to laugh at that one, since that's a five-day-a-week role for me. I reminded UI that my UI history over the years contains many GitLab studies, and I had received exc

Avantages :

For many years it seemed fine until I accidentally discovered a massive problem.

Inconvénients :

Dishonest approach to studies. Enabling falsification of data.

User Interviews

Avantages :

I like the fact that it allows people from different countries to take part in order to make some money, and that it also has a referral program that could help to enhance one's earnings as a tester.

Inconvénients :

What I dislike is the fact that it seems slightly hard to get tests because I have been using it for a while now and I have never qualified or be appointed for a test. However, some people do get tests, so maybe the problem is with my profile.

Great side gig for stay-at-home, remote and in-office/field jobs

Avantages :

User Interviews is a convenient way to make extra or supplemental income for anyone, whether you're a stay-at-home parent or working individual. I appreciate that User Interviews provides various opportunities to apply for interviews and tests. Each interview/test payment varies between $10 to over $100 per study. I have averaged 4 studies a month regarding various topics, anywhere from occupational studies to hobbies and hygiene products.

Inconvénients :

I occasionally had a study that required me to create an account for another user testing site or app, which was inconvenient but not necessarily an issue with User Interviews itself.