BackAgent

BackAgent

par BackAgent

Qui utilise BackAgent ?

Our services are adopted by a brokerage, franchisor, or an association and specific features are made available to each associate in a variety of levels.

Description de BackAgent

A collaborative ecosystem that includes an intranet and workflow solution for brokers and agents.

Informations sur BackAgent

BackAgent

https://www.backagent.com

Fondé en 2007

Prix de BackAgent

BackAgent n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de BackAgent est disponible à partir de 5,00 $US/mois.

À partir de

5,00 $US/mois

Prix

Pricing starts at $5 per agent, minimum $100 per month, discounts available

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

BackAgent - Fonctionnalités

Logiciels de transactions immobilières
Alertes de date critique
CRM
Comptabilité
Examen des transactions
Gestion des commissions
Gestion des contrats
Gestion des tâches
Modèles de documents
Partage des fichiers
Planification des rendez-vous
Signature électronique
Gestion de site web
Gestion des biens
Gestion des calendriers
Gestion des commissions
Gestion des contacts
Gestion des documents
Gestion des leads
Gestion des listings
Mise en correspondance des clients et des biens
e-mail marketing

Avis sur BackAgent

Afficher 5 avis sur 12

Note globale
4,2/5
Facilité d'utilisation
3,9/5
Service client
3/5
Fonctionnalités
4,1/5
Rapport qualité-prix
3,9/5
Krissie R.
General Manager
Immobilier
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/10/2017

"Great for our office!"

Avantages: I love how easy it is to require certain docs, share docs we use a lot, and checklists to keep each transaction moving smoothly.

Inconvénients: Would like to be able to change/customize reports more so I don't have to edit them when they are downloaded. A little more customization with transactions as well, but I expect both of these to be solved when 4.0 is launched.

  • Provenance de l'utilisateur 
  • Publié le 25/10/2017
Angela S.
Broker
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 09/09/2019

"Lack of Support"

Commentaires: I have been a low-maintenance user for over 5 years. Customer service number is not prominently displayed -they do not encourage you to ask for assistance. The support files are limited. Recently they switched billing platforms. If you didn't figure out how to login to some obscure profile that they didnt associate with your backagent profile, they did not attempt to reach you, simply turned off the platform for all users in the brokerage. Attempts to reach them are met with"that's not my department" and the number they provide goes to a voicemail where they do not return calls promptly.

Avantages: provides our intranet for our office - end to end transaction management

Inconvénients: poor support. They do not post their support number/provide chat support or anything similar.

  • Provenance de l'utilisateur 
  • Publié le 09/09/2019
Utilisateur vérifié
Broker
Immobilier, 1 001-5 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 04/11/2018

"Good to manage new agents"

Commentaires: It was a game changer organizing the office but grew frustrated with their poor, slow and arrogant customer service. We do not recommend it. Look for an alternative.

Avantages: It is very helpful for me agents so they don't make mistakes following the checklist with a transaction. Integration with Zipforms and Dotloop is nice and the three email to feed documents into the transaction. Also the customer portal is a great feature

Inconvénients: No data backups nor a export feature in case you want to discontinue their service. Extremely bad customer service, super slow. Surprise fees for each IDX fee.

  • Provenance de l'utilisateur 
  • Publié le 04/11/2018
Rita C.
Real estate consultant /broker associate
Immobilier, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/10/2017

"The best transaction management software "

Commentaires: Could access my transaction from any where in the world and review and approve transactions for agents

Avantages: Ease of use and consumer friendly . As a broker, all paperwork is in one place and approving a CDA and submitting for funding is a breeze. Can track all changes made to a file. Very easily share files.

Inconvénients: Wish they would have a CRM too. Don't really have any cons but would also like to have the ability to digitally sign documents from BackAgent.

  • Provenance de l'utilisateur 
  • Publié le 26/10/2017
Kelly B.
realtor
Immobilier, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 24/09/2019

"Love "

Commentaires: It is a great idea to take a quick tutorial on this program. It is easy to use but sometimes people over look the great features it offers.

Avantages: This software is so easy to use. It is very self explanatory and there are many great features like syncing with Google Calendar.

Inconvénients: The price would be my least favorite, but that is only because I like pretty much everything else about it.

  • Provenance de l'utilisateur 
  • Publié le 24/09/2019