GetMoreReviews

GetMoreReviews

Commentaires : We are busy selling real estate and even though it is important now to have reviews online, it just wasn't getting done. This program makes it quick and easy.

Avantages :

Simplicity. We enter in the info after a closing and the reviews are automatically sent out and posted once they are completed

Inconvénients :

Nothing. It automates the system so at least, the request for a review goes out every time.

Great to have feedback from our costumers and with GetMoreReviews we have that.

Commentaires : Great - That was a good solution for a small business. We used to work with other companies that have maybe a better system but it not affordable for the small business owners.

Avantages :

The system is quite easy to access. We get results and are happy with that.

Inconvénients :

Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it. There it shows on the GetMoreReview system that they did write a review.

Just ok

Avantages :

Pricing was very attractive. Didn’t have a long term commitment. Seems very easy to use. Overall decent product but needs some critical improvements

Inconvénients :

Customer service is so so. You can’t talk to anyone and have to chat which seems to have extended delays (seems like staffing issues). Most times you can start a chat and not expect and response for the next few hours. Customer click through rate is not good. The thumbs up or thumbs down is too generic and doesn’t tell my customers that they have to follow through after the thumbs up. Many customers who we surveyed stated that they were under the impression that thumbs up meant they were happy and no review was necessary.

Great survey platform

Commentaires : Great customer service and assistance with functionality questions. No issues.

Avantages :

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy. Survey redirect for positive reviews is also a helpful way to increase positive social media reviews. Negative reviews allow for direct customer interaction for a personal and quick resolution.

Inconvénients :

Reporting for data solely based on a thumbs up or thumbs up response would be life changing. One of the benefits of this platform is to be able to identify whether or not a thumbs up was received even if the customer decided not to continue through to leaving a social media review.

Love Get More Reviews

Commentaires : I researched all the different programs in this genre-Review Trackers, Birdeye etc. I had my top three and they pretty much all did the same things. It’s just that Get More Reviews was at least half or more of the cost of the other review software. That was it for me. To get everything that I want and need for half the price, Get More Reviews was my choice and I haven’t regretted it for a second. We’re a start up company, so our budget is tight. I have to choose very carefully what we spend our money on, and to me online reviews is the key to success. With online reviews on sites that you can’t advertise on, for example, Nextdoor, you are getting business/leads for free. We got a call yesterday, and the man said that he chose us off of Nextdoor because we had more reviews than anyone else. The money we spend on Get More Reviews will pay off exponentially in the future and it will get us to the top of search engines and this will all translate to higher sales. Try Get More Reviews. It’s simple and inexpensive and it WILL pay off!

Avantages :

I like that all of my reviews are in one spot, so that I can easily see them and respond to each review quickly. I love that it sends out requests for reviews. This is a huge timesaver for me. I was emailing each one of my customers manually and it would take forever. Also, I would only send one request to a customer. GET MORE REVIEWS sends 3 out and also sends text messsages, as well. The amount of reviews that we have received has tripled in the short time we have been using this program. I think it will get even better over time. I appreciate that their sales department set up a dedicated training session to teach us everything about their program. They were only supposed to spend 45 minutes with us, but we ended up working for about an hour and a half. I was having trouble with my Internet and they were patient and helped me through getting everything up and running. They have a bot on their site, so if you need help at anytime during the day, you don’t have to send an email and wait a day for a response or sit on hold making a phone call. You just ask it a question, and get an immediate response.

Inconvénients :

I haven’t found anything so far that I don’t like. It is user friendly and does everything I was hoping for and then some. I wish I had some constructive criticism for you, but really I haven’t found anything wrong with Get More Reviews.