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GetMoreReviews
Description de GetMoreReviews
Visiteurs CAPTERRA : bénéficiez de 30 % de réduction le premier mois.
Get More Reviews est un logiciel de gestion de la réputation et de génération d'avis fiable utilisé pour optimiser votre processus de gestion des avis avec un système de notation 5 étoiles, une publication sociale automatique et une fonctionnalité de blocage des avis négatifs. Avec Get More Reviews, vous pourrez transformer vos clients les plus satisfaits en avis 5 étoiles en ligne et générer des avis réels et authentiques sur plusieurs sites d'évaluation en ligne, notamment Google, Facebook et bien d'autres encore.
Qui utilise GetMoreReviews ?
Le client cible est toute personne cherchant à générer un volume élevé d'avis positifs en ligne, tout en gérant mieux et en réduisant les avis négatifs.
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GetMoreReviews
Alternatives à GetMoreReviews
Avis sur GetMoreReviews
Alternatives envisagées :
Really fast setup - less than an hour to start sending
Commentaires : It's very easy to set up and use. Also, the live chat support is very good and helpful. I made a special request to add a new review site (they already have almost all - but I needed an industry specific one) and they added it within an hour.
Avantages :
At first I didn't understand what made this a better way to than just creating "review requests" emails from my standard email automation platform. But I gave it a try using the free trial - and within an hour - I understood the benefit. The whole flow is already mapped out for you, including the email templates. Instead of creating everything from scratch - all I had to do was brand the emails.
Inconvénients :
Not a con, exactly - but a hope that their beta feature, "Funnel Activity" will come out of beta soon. It lets me see exactly who clicked what - but it only worked for me in October. Would like to have the feature going forward.
Réponse de l'équipe de Get More Reviews
il y a 4 ans
Amy - Thank you so much for the amazing review and feedback! We really appreciate it! Keep an eye out for a revamped "funnel activity" view. We've received quite a bit of feedback on that feature that we're working on improving!
Alternatives envisagées :
Great to have feedback from our costumers and with GetMoreReviews we have that.
Commentaires : Great - That was a good solution for a small business. We used to work with other companies that have maybe a better system but it not affordable for the small business owners.
Avantages :
The system is quite easy to access. We get results and are happy with that.
Inconvénients :
Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it. There it shows on the GetMoreReview system that they did write a review.
Horrible Software an Poor Customer Service -When we complained about their changes they Cancelled us
Commentaires : Horrible customer service. We are considering legal action, since after we complained [SENSITIVE CONTENT] cancelled our subscription. Very unprofessional and aggressive conduct.
Avantages :
The program was sold to us as a comprehensive review management that we can use to monitor and manage reviews. A key feature was sentiment review and management. This was a major selling point which they emphasized to us. They now decided to do away with that. They now flipped only a few months later. This is a typical bait and switch which is improper and unethical in our view. We are considering legal action, since after we complained [SENSITIVE CONTENT] cancelled our subscription. Very unprofessional and aggressive conduct.
Inconvénients :
Very confusing dashboard, high cost, and not flexible. Also, they made significant changes and not the software is not what they sold us.
Helped my business grow from 2.4 to 4.2 stars on Google!
Commentaires : My experience with GetMoreReviews has been great. Without giving away what my business is (as I legally can't) my workforce deals with a ton of non-paying customers who never want to spend a penny. These people tend to leave a bad review when we just tell them everything in the building isn't free. My paying customers love us but people only leave a bad review unless you practically beg them to leave good reviews. When I found GetMoreReviews and saw they can text and email review requests, I signed up immediately and took my Google Review rating to around 2.4 up to 4.2 in just a few months. I suspended my subscription during COVID since our service unfortunately took a hit but signed up again after everything returned to normal and I've been using them since. While they are expensive, my online reputation is incredibly valueable to me.
Avantages :
Easy to bulk upload contacts from a CSV, easy to craft both text and email requests, and get negative and positive feedback
Inconvénients :
GetMoreReviews is just a bit expensive. I consider it part of my advertising budget as it is worth it. $99 per month is just a bit much bu it's worth it.
Alternatives envisagées :
I highly recommend GetMoreReviews
Commentaires : Since our company implemented GetMoreReviews in May, 2019, our Google reviews have grown from under 50 to over 300!
Avantages :
I really like the magic review link with sentiment check. It makes is super fast and easy for our customers to leave reviews and for us to intercept and address any negative reviews before they become public.
Inconvénients :
The only negative issue I have experienced is when adding a recipient, if I enter an extra space, the entry window closes so then I have to start the process over again which can be a time waster if I'm going fast and I'm not 100% accurate.
Réponse de l'équipe de Get More Reviews
il y a 4 ans
We really appreciate you taking the time to leave us this review!
