Pour qui ?
Designed for dental staff members in mind with no computer experience to advanced computer users, it is a dental communication solution that helps with reminders, forms and more.
Notes moyennes10 avis
- Note globale 5 / 5
- Facilité d'utilisation 5 / 5
- Service client 5 / 5
- Fonctionnalités 5 / 5
- Rapport qualité-prix 5 / 5
Informations sur le produit
- À partir de 79,00 $US/mois
- Version gratuite Oui
- Version d'essai gratuite Oui
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2014
En savoir plus sur OperaDDS
OperaDDS helps you fill your schedule with recall reminders, build trust with direct 2-way texting/Email Campaigns, go paperless with HIPAA compliant digital forms that allow easy patient intake and cut down on wasted time with traditional forms. Tired of your monthly fee increasing? Join the thousands of dental practices using OperaDDS for patient & intra-office communication, paperless forms, HIPAA compliant email, and more.
OperaDDS - Fonctionnalités
- Analyse prédictive
- Automatisation du marketing
- Ciblage du public
- Communications avec les patients
- Dossiers d'antécédents médicaux
- Gestion des campagnes
- Gestion des médecins
- Gestion des patients
- Gestion des calendriers
- Messagerie SMS
- Messagerie bidirectionnelle
- Planification des rendez-vous
- Rappels de paiement
- Rappels par e-mail
- Reconnaissance SVI et vocale
- Rendez-vous récurrents
- Réservation en ligne
- Facturation médicale
- Gestion des clients
- Gestion des dossiers patients
- Gestion des rendez-vous
- Gestion des réclamations
- Imagerie et rayons X
- Planification de traitement
- Rappels de rendez-vous
Avis les plus utiles sur OperaDDS
Publié le 07/11/2017
Amazing! The personal customer service this company offers is great.
Commentaires: I am a remote worker and it has made it easier for interoffice communication. I can also answer and check messages from my phone Its all so easy to use and the software is constantly getting better.
Avantages: We love the people who work on this software have been in dental offices. They have used it themselves and are familiar with the different ways we can implement and use Opera. People are always having phone in hand and this software allows us to communicate with them easily. This software is constantly improving and changing with the needs of our office and other practices.
Inconvénients: We would like it to carry a trail with messages so you know what message a response is with in the pager system. We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.
Publié le 19/10/2018
OperaDDS is great
Commentaires: We have worked with this company from the beginning. Customer service is excellent!!! We have been able to get patients contacted via text or email to remind them of their appointments without taking the time to call every patient. It definitely saves time for our office staff.
Avantages: It works behind the scenes - Once I have my options set up, it does what it is supposed to do. It sends out appointment reminders and recalls. It's easy to send out medical records using HIPAA requirements and secure contact with other clinics.
Inconvénients: Sometimes is difficult to get a new dental office to accept the secure emails because they have to go in and set up a user name and password to get access to the files. Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice. When there have been issues and they can't get in we contact OperaDDS and they contact that office and help them access the records.
Publié le 06/09/2018
Great software program for a Dental Office
Commentaires: It's awesome. Once you have everything set up, it takes care of sending out your patient reminders. It's also HIPAA appropriate for sending patient information to other clinics.
Avantages: Ease of use. Patient reminders sent in a timely manner. Working with OperaDDS personnel is really easy and they resolve any issues quickly.
Inconvénients: I have no cons for this software. I never have a problem getting any issues resolved.
Publié le 30/10/2017
OperaDDS is the most complete communication tool I have ever used!
Avantages: All aspects of communication are in one platform. So simple and easy to use for the entire team. It also ensures patients privacy is protected as no one is yelling down the hallways.
Inconvénients: I would love if more offices were using it because we keep receiving non hipaa compliant emails from them
Publié le 30/10/2017
OperaDDS has been fantastic for increasing case acceptance and making our office more secure!
Commentaires: Increased production, higher patient quality and a much more happy team!
Avantages: I love the secure forms, and walking into each appointment being able to address the patient's chief complaint without having to have them repeat themselves.