Siebel CRM

The Siebel CRM works by allowing you to manage your company’s data and operations from a central loc

Commentaires : The Siebel CRM is a comprehensive business process management system that allows you to manage your company’s data and operations from a central location. This comprehensive guide provides everything you need to know about the Siebel CRM system, from installation to customization.

Avantages :

Siebel CRM is a widely used customer relationship management (CRM) software. It has been recognized as the most comprehensive and user-friendly CRM software on the market. It offers a variety of features that make it an excellent choice for business organizations of all sizes. Some of the benefits of using Siebel CRM include: - Easy to use interface: The Siebel CRM interface is very easy to navigate, making it suitable for both experienced users and new users. This makes it an ideal choice for businesses with a large number of customers or employees. - Extensive capabilities: Siebel CRM offers a wide range of capabilities, including contact management, sales tracking and inventory management. This allows businesses to manage their operations in an efficient and effective way. - Robust data storage: The Siebel CRM database is well-organized and reliable, which allows businesses to store large amounts of data without experiencing any problems. This makes it an ideal choice for businesses that need to keep track of important information related to their customers and sales transactions.

Inconvénients :

One of the most common criticisms of the Siebel CRM is that it is complex and difficult to use. Other users have also complained about the lack of support from Siebel, and the slow response times from customer service. Overall, there are a number of reasons why people might choose not to use a Siebel CRM, making it a less popular option compared to other software options. The cons of using the Siebel CRM include: it can be difficult to find qualified personnel to use the system, and it can be expensive to upgrade the system.

Activity planning using Siebel resource management

Commentaires : Siebel marketing resource management helps the user to keep a track on different marketing campaigns and activities. It gives the added

Avantages :

Project activity templates Spending a day performance across enterprise Powerful analytics and business processes based on best practices Automate key marketing processes

Inconvénients :

Enterprise resource planning in terms of profit Vs loss to a particular marketing activity can be improved further

Siebel call center software

Commentaires : Siebel was a very good software for managing information in a call center when it was working, but that’s the key, when it was actually working. The software became unresponsive at way too many critical times.

Avantages :

The layout of the information. Files were easy to see what I needed right away without starting a sales call with long pauses to figure out what’s going on with the file. I actually worked with Siebel for 2 different companies over the years with different needs. So Siebel was able to be customized to each companies needs. One company we needed to run credit checks that could be done for that company, another company we had complex pricing structures since it was insurance Siebel could handle that.

Inconvénients :

Too many times Siebel went down. I’m not a tech guy but working in Medicare related health insurance it was a running joke, nightmare, that the last week of the Medicare open enrollment Siebel would go down at least once if not multiple times.

Amazing Tool but not Intuitive Tool

Avantages :

You can solve everything with Siebel, from scheduling to modifying contracts. A great tool.

Inconvénients :

Not intuitive of friendly at all. Had to be trained in this tool.

Siebel The CRM Product

Commentaires : CRM can be used for many types of applications and services as well.

Avantages :

Siebel CRM is the best of bread CRM Product compared to its contemporaries.

Inconvénients :

It’s is pretty costly to implement and needs an experienced person to set it up.