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Jackrabbit Music
Description de Jackrabbit Music
Le logiciel pour écoles de musique de Jackrabbit aide les professeurs de musique à économiser de l'argent, à augmenter le nombre d'inscriptions des étudiants, à accroître les bénéfices et à améliorer la communication avec les clients ainsi que le taux de rétention. Gagnez du temps avec des fonctionnalités avancées : inscriptions et paiements en ligne, planification de cours privés, calendrier hebdomadaire, facturation récurrente, intégration QuickBooks, horloge et point de vente. Support gratuit et illimité par téléphone, e-mail et chat. Plus de 4 500 clients. Version d'essai gratuite de 30 jours.
Qui utilise Jackrabbit Music ?
Logiciel de gestion de cours de musique en ligne qui prend en charge un nombre illimité d'élèves ou d'utilisateurs.
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Jackrabbit Music
Alternatives à Jackrabbit Music
Avis sur Jackrabbit Music
Alternatives envisagées :
Detailed review- holding nothing back
Commentaires : We really like this software overall. It's made a lot of things easier for us as a business, and there is still so many unexplored features that we still have to try.We will definitely continue using this product for the foreseeable future. I think the only thing that would make us switch away from this product, would be if our music studio hit and enrollment level that just got to cumbersome for the software. At that point we might switch to something more heavy duty like MindBody, which has definitively better and more user-friendly scheduling and billing capabilities; But that's something to reassess farther down the line.
Avantages :
I love that this software was such an upgrade from what we were using before (Course storm), and that the price point is perfect for where we are as a program. I love that the price only increases as our business increases, so you know what to anticipate.One thing I really want to point out is the website integration! You can set up your website so that class is automatically pop up when you have them in jackrabbit! It is taking so much work off of my marketing team. With our previous software, we had to do a website update every time we made any sort of change. Now I can just make the change in jackrabbit, and it changes itself on our website!I love the wealth of information that you can collect. Allergies, emergency contacts, taking notes, marking problem accounts. There's so many ways to customize your information, your classes, your scheduling, your emails, pricing, and ETC.THE HELP OPTIONS! I've never in my life use a software that has a help and instructional option as comprehensive and well done as jackrabbit. I almost never need to schedule a zoom call or call in to get help with anything. Literally any question you have you can find in their database. If you do run into something that you just can't figure out, it is super easy to set up a 15-minute zoom call, and they pull up your account and walk you through it. Their account assistance is amazing!Lastly- the wealth of features. There are so many different features in the software!
Inconvénients :
My biggest qualms with jackrabbit software:Customer billing requires a lot of work. There's some automation available, but it doesn't work correctly if you haven't gone through your system and double checked everyone's categories. I also don't think there's an option to automate e-payments. That means that whatever your billing cycle is, you have to go in every month to do it. I would just really love to check a box that says Susie gets charged $100 a month, and then never have to think about it again until Susie quits.
Alternatives envisagées :
Critical features are missing
Commentaires : The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.
Avantages :
We hoped it would be a complete music school management software, but it is not.
Inconvénients :
Signing up for the software we realized that a few critical features were not there, but were assured that it is under consideration. Two years later, after multiple "idea suggestions" with an overwhelming support from the fellow users these critical for any music school features are still missing. There is still No Store feature and No private lessons feature. Dance Recital Ticketing and the Uniform are not useful to a music school. Considering other options now. The only thing stopping me is the amount of time we spend learning and organizing, but unless the Private lessons and the store would be include, the switch will happen.
Alternatives envisagées :
Jackrabbit Music Review
Commentaires : So far, Jackrabbit Music has helped us achieve our goals in building our music program, however some times I feel like I spend more time trying to figure out how to finish a task than the task itself. I am grateful for the top notch customer service however, as they are always there to help me find my way through the program.
Avantages :
I like that there are multiple options for setting up classes, events, etc. and that I am able to access contact info for all of my clients.
Inconvénients :
The private lesson module is not ideal. I should be able to reschedule a one off lesson or cancel a lesson easily so that it reflects better on my calendar. I am unable to mark attendance for my instructors without having to be added to their class and accessing the portal. I also wish there was a way I could reschedule a one off lesson without having to create a whole new "class". The interface is outdated and some times hard to find your way around.
Alternatives envisagées :
I Love Jackrabbit
Commentaires : Before Jackrabbit, we used 4 different databases. Jackrabbit has made our lives SO much easier!
Avantages :
Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.
Inconvénients :
The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.
They continue to improve!
Commentaires : They have made a lot of upgrades and continue to meet the needs of their customers.
Avantages :
All their systems work together. It is a one-stop program and integrate everything within the studio. I got rid of my Quickbooks, merchant account, outside scheduler when I moved to Jackrabbit. I could get rid of our communications systems except it would be too hard to move everyone over at this point.
Inconvénients :
We do group classes and private lessons. Even thought they say they handle private instruction, they don't do it well. So if a student wants to take an every other week lesson, those are all separate class enrollments. So in that case, it is not friendly to a private studio. We had been with them before and for another program due to this. We came back because we needed an integrated system. I figured we'd come up with a work around.
