18 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Dokan Multivendor

Plug-in multifournisseur pour WordPress permettant aux fournisseurs de personnaliser facilement leur boutique et de traiter de nombreux problèmes via une seule interface.

Qui utilise Dokan Multivendor ?

Toute personne souhaitant créer sans encombre une marketplace multifournisseur en ligne.

Dokan Multivendor Logiciel - 1
Dokan Multivendor Logiciel - 2
Dokan Multivendor Logiciel - 3

Dokan Multivendor ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Dokan Multivendor

Dokan Multivendor

4,2 (44)
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année
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4,1 (44)
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VS.
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1 249,00 $US
unique
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58
13
4,1 (52)
4,4 (52)
4,3 (52)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.

Avis sur Dokan Multivendor

Note moyenne

Note globale
4,2
Facilité d'utilisation
4,1
Service client
4,1
Fonctionnalités
4,2
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
57%
4
23%
3
7%
2
7%
1
7%
Manuel
Pdg (France)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A éviter

1,0 il y a 5 ans

Avantages :

Après un an d'utilisation je me rends compte que j'ai fait une erreur et je me tourne vers wcfm marketplace

Inconvénients :

Trop de problèmes de compatibilité avec d'autres plugin de WordPress

Jonathan
Jonathan
Co-Owner (R.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent product

5,0 il y a 7 ans

Commentaires : Ease of use. Saved hundreds of work hours with lots of additional benefits.

Avantages :

Dokan has allowed me to put my dream into a reality. For the small yearly cost you get so many amazing features that would cost thousands and take hundreds of work hours to creat. A truly game changing product

Inconvénients :

Developers and support team can sometimes be a little difficult to get a hold of simply because of time zone differences

Christian Pablo
Seo (Argentine)
Produits alimentaires, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

The Best Multi-Vendor and Multi-Store Wordpress Plugin in the World

5,0 il y a 6 mois

Commentaires : I researched all the multi-vendor and multi-store marketplace plugins and after several months of testing, I chose Dokan because it is the most complete, easy and economical of all. I recommend it!

Avantages :

Argentina for over 25 years and I must say that after researching and testing all the multi-vendor WordPress plugins, I found the best and most complete of all. Multi-vendors, Multi-stores, Control Panel, Shipping Methods, Payment Methods, Unlimited Publications, Publication Editing, Statistics, Reviews, Delivery Calendar, Seller Verification, Confirmation of Product Receipt, Login with Social Networks, SEO for Web Positioning, Duplicate Publications in 1 Second and many more options that will be very useful for your business. I highly recommend it!!!!

Inconvénients :

I tried all the plugins on the marketplace and Dokan is the best. The only thing missing was including a button for the buyer to confirm that they received the product correctly. I suggested this to technical support and they included it in less than 20 days. So now it is super complete.

Robert
CEO and CPO (Afrique du Sud)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Dokan, seems simple, incomplete product suitesuite

2,0 il y a 2 mois Nouveau

Commentaires : The solution at first seems like a well rounded product, but lacks completion. As a chief product officer by trade, there are many incomplete elements to the WeDevs product suite.

Avantages :

The product will serve 80% of your use case but finer requirements will lead to a team that run off a script, which essentialy leads to the products overall downfall.

Inconvénients :

The product is simplistic in design and implementation, with very little room for getting you to the final product. We bought the entire suite, dokan mobile app, dokan cloud (unnecessary product) wepos (bad product), delivery app and in the inplementation team through the support use the same script relating to supposed errors (splash screen design, wp login etc). Very slow in implentation. Subscription cancelations run into 404 error pages (by design), to ensure that your request to unsubscribe isnt finalized. You have to do this multiple time ans may get it right. They also do no give refunds on autorenewals.

Sergio
Consultant (Pays-Bas)
Internet, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent Multivendor app

5,0 il y a 2 mois

Commentaires : Very professional organization, kind in responses and good all in one solution. The app is very basic, no extra features, but very straight forward and works good.

Avantages :

It's well tested by the developers before selling. Good support, sometimes after a few days, but all questions are always answered. Even small customizations are done from their end.

Inconvénients :

Perhaps the admin for vendors could be simplified like other mutivendor solutions, since vendors are not that technical. However it does have a lot of options which you can't find in other solutions.

Subramanian
CEO (R.-U.)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Top Class Software and Support

5,0 il y a 5 mois

Commentaires : One of those software where the experience has been absolutely stunning

Avantages :

I have been using Dokan Multivendor for over 3 years. A very good software that meets all our requirements. Easy to configure and works just well. Support is stunning. I have always been getting excellent support, however I must mention about the support I got in the recent past. Our license expired due an expired card issue. The auto renewal did not work despite processing payment. Catherine understood the criticality of the issue, went out of her way, to escalate internally and got it fixed. It really helped to bring the business BAU during our key festival season. THANK YOU.

Inconvénients :

I can't think of any. We had some additional requirements, that we were able to get it configured with little efforts

Kevin
Site Owner (É.-U.)
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Worst customer service for the price you pay! Better of with WCFM

2,0 il y a 5 ans

Commentaires : Crappy. No support which leads me to spend even more money hiring developers to figure out my issues.

Avantages :

Lots of add-ons and vast control over what you and your vendors can do.

Inconvénients :

The price point is one. You can get a lot more for your money with WCFM and way better customer support. Dokan has little to NO SUPPORT in the time frame most e-commerce sites need. You pay $250 for the ability to pay vendors and it can't even do that correctly now that PayPal Adaptive pay is depreciated. Changing MultiVendor Plugins immediately as of this week and not looking back. If you want to run an e-commerce multivendor site and need some type of support? Look elsewhere and stay FAR away from Dokan. It's a great plugging if you're a developer, for everyone else it leaves you in the dark with half worded documents and very hard to understand integration.

Marc
PRESIDENT (É.-U.)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

FAILURE TO HONOR ADVERTISED PRICING

3,0 il y a 3 mois

Avantages :

Wordpress plugin works good. Provides good functionality with some small technical issues.

Inconvénients :

Claim their discounted pricing is "automated" but when looking at the discount within the timeframe they refuse to honor the advertised discount. Technical issues take way too long to resolve due to either number of issues and lack of staff or often times team "retreats" or office closures.

Melvin
Melvin
Desarrollador web (Chili)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

great way to start

5,0 il y a 6 ans

Commentaires : It really easy to use and explain

Avantages :

If you want the ease of wordpress management combined with the flexibility offered by woocommerce and allow 3rd party sellers to sell their products/services on your site, this is by far the best plugin.

Inconvénients :

it lacks some feature that for some of my clients are mandatory.

Corrado
Corrado
Titolare (Italie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very good, dokan has improved a lot in these years and allowed me to easily create a marketplace

4,0 il y a 7 ans

Avantages :

Easy management of sellers, many possibilities for customization and very intuitive interface. Very useful tools and easy management of additional modules

Inconvénients :

It requires improvements in terms of integration with other plugins dedicated to Woocommerce and more attention with the CSS code. It would not hurt to add other roles in addition to the seller.

Sergio
Sergio
Consultor Mobile e Aplicativos (Portugal)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent plugin to add marketplace functionality to a e-commerce

5,0 il y a 7 ans

Avantages :

Very easy to install. Everything we need in a marketplace. Works perfect with woocommerce, definetely recommend the plugin

Inconvénients :

Should have translation ready. I need it in spanish, brazilian portuguese and portuguese from Portugal.

Zeenath
Owner (Sri Lanka)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Superb customer service by Dokan

5,0 il y a 11 mois

Commentaires : Enjoying it and would recomend to friends

Avantages :

They are always there to help and fix any areas we need resolved or updates us on how to use it exactly. A feature rich plugin

Inconvénients :

nothing as such to comment on maybe the theme if Dokan can recomend one would be great

Alex
CIO (Mexique)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Nive feature to manage a multivendor platform

5,0 l’année dernière

Commentaires : Good service and attention, good support. Thanks [sensitive content hidden].

Avantages :

Easy integration with Paypal, Stripe and Woocommerce.

Inconvénients :

Starting is some confuse but with practice everyday is a good tool.

Stephanie
Founder (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Absolutely shocking customer service

3,0 l’année dernière

Commentaires : My vendors are unable to upload items to my market place, a crucial element to a marketplace businesses.I have been waiting for over 2 weeks for a response from Dokan, they have moved me to 2 separate platforms creating 3 separate tickets, of which have asked me to provide the same information 3 separate times. I literally renewed the Dokan pro license last month and am counting down the days so i can use somebody else. This is a shocking way to treat a customer who’s businesses is now on hold.

Avantages :

It works as a multi vendor front end marketplace

Inconvénients :

Clunky to use and customise, terrible terrible customer support.

SOLOMON
CEO (Nigeria)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dokan is the most complete multivendor plugin/product one can ever found.

5,0 il y a 5 ans

Commentaires : The experience we get from Dokan is so great and massive, to the extent that we have never thought of using other multivender woocommerce plugin for any of our eCommerce platform that we build at ZoloStudio WebDesign Agency.

Avantages :

Dokan Multivendor Marketplace has always been our first choice at ZoloStudio WebDesign Agency for the past 3+ years now, when it comes to building a powerful multi-vendor eCommerce platform. We love the nice and clean User Interface. More so, both our clients and vendors love and enjoy the user experience they get, whenever we use Dokan WooCommerce plugin. We also like the fact that Dokan gives our various clients the power to be able to track their vendor's activities and commission, using the well-crafted beautiful neatly organized colorful Admin dashboard.

Inconvénients :

Relevant features needs to be added to Dokan Multivendor Marketplace WooCommerce plugin, to help enhance the management of the vendors and commission. Dokan developer should help with a nice and beautiful UI vendor profile page. Sometimes, we do experience some breach in code and wordpress debug errors, while trying to add/install more dokan addons to our wordpress CMS framework.

Barbara
Sviluppatore web (Italie)
Design graphique, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Strumento multivenditore ottimo

4,0 il y a 3 ans

Commentaires : Ormai è un anno che ci lavoro sopra. Ho dovuto imparare e capire, ma poi ora ho un multi venditore decisamente apprezzabile. Inoltre usando woocomerce come base, salvo delle specifiche interazioni, si può utilizzare molti plugin woo senza grandi problemi.
Solo quelli che interagiscono con i venditori devono essere compatibili.
Devo dire che ad ogni aggiornamento si vedono un sacco di correzioni ai bug e ho anche visto 2 o 3 moduli nuovi. Programmando, so quanti bug possono spuntare, quindi queste continue correzioni mi fanno presupporre che hanno un team attivo e lavoratore dietro le spalle. Non posso confrontarlo con altri plugin, ma nel complesso continuo a trovarmi bene.

Avantages :

Con i templare è veramente possibile personalizzare molto il proprio sito. All'inizio non è stato facile capire la struttura, ma alla fine è fluida e ora la rivolto facilmente. Alla fine la struttura che offre è buona, non è possibile valutare il meglio, ma confermo che mi trovo bene. Devo dire fanno un sacco di sconti ogni tot mesi.. quindi se si decide di utilizzare gli sconti, il prezzo è quasi dimezzato. questo è buono!

Inconvénients :

Le guide ci sono, ma sulla programmazione son veramente poche. In compenso in rete si trovano guide abbastanza adeguate. Fate solo attenzione al rinnovo automatico dell'abbonamento: è predisposto in automatico. Se volete che faccia tutto lui tenetelo pure, se invece volete valutare volta per volta è meglio annullare il rinnovo abbonamento. Togliendo l'abbonamento non si annulla l'ordine. solo l'anno dopo non pesca i soldi in automatico.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bugs, Terrible Support, Fraudulent Transactions

1,0 il y a 4 ans

Commentaires : Support was awful, tons of bugs, ended the relationship with a fraudulent credit card charge.

Avantages :

It was quick to set up. That's it. No other redeeming qualities in the long-term.

Inconvénients :

TONS of bugs. I experienced constant issues. And when I brought these issues up with their technical support, I was confronted with total incompetence. So frustrating. They don't read messages, they don't troubleshoot, and I doubt the proper QA before release. The biggest bug, payment processing was broken so that 10-20% of my transaction would error out. In e-commerce, that's a death nail. Support was no help, it took over 2 MONTHS. There are constant grammar errors across this software, both in the front end an administrator end. Really unprofessional. Page designs are terrible and dated. To top it all off, I canceled. Well guess what, they tried to charge my card for renewal anyway! Good thing my bank identified it as a fraudulent transaction.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Multivendor Wordpress Plugin Available

5,0 il y a 7 ans

Avantages :

Very professional looking. Continues to be enhanced and improved. Love the new plugin integration that turns everything on by a checkbox. WeDevs keeps you updated. Always updating package.

Inconvénients :

Needs more plugins to make it versatile. Simple things like used/new classifications, more options that allow the user to take care of things and not have to do custom work. Needs more options to compete with eBay, many stores are meant to be setup like eBay and Amazon third party vendors. Need to compete with that. Would like to see more integration with those platforms as well.

Ahuva
founder (Israël)
Biens de consommation, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Very buggy

1,0 il y a 3 ans

Avantages :

Easy deployment, and many features. fast customer support through the website. works with woo commerce.

Inconvénients :

I wish i knew how buggy dokan is. If you are looking into using it, join their Facebook group - thousands of users are frustrated with the constant bugs, and many are looking to hire developers to fix them independently. We spent thousands of dollars that we were not planning on spending but had no choice , it just creeped up on us. And with every upgrade they introduce new bugs!!!!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have been using Dokan for 3 years. Overall experiences with the software is awesome!

4,0 il y a 7 ans

Commentaires : New marketplace software experiences. Connection with new marketplace vendors

Avantages :

Full marketplace features at reasonable price. Comparetively, with other marketplace software, Dokan learning curve is the best with complete documentation and support

Inconvénients :

Bug updates sometime takes longer then expected to resolve. Especially on simple features request or bug update request

Hammal
Hammal
Creative Director (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

the software is very promising. But needs stability.

4,0 il y a 7 ans

Avantages :

The overall feature releases. integration with woocommerce and frontend solution. The software has the potential to be best in marketplace race.

Inconvénients :

still have some bugs. like shipping integration with woocommerce is still confusing. the withdrawal have issues vendor say its showing a different amount the what actually the have sold.

Travis
Owner (Pays-Bas)
Design, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wedevs software and support

5,0 il y a 6 ans

Commentaires : We have used wedevs software for several projects. From marketplaces to custom made portals with unique login forms and registration processes.

Avantages :

- Clear documentation - Multipurpose - Functionality - Scalable

Inconvénients :

The software from wedevs is complete, we don't have any things that we feel that is missing. Although, we at this point have a special request for a donation site, the wedevs support team is willing to find a solution for us.

Sophia
CEO & Co-Founder (Irlande)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great Platform to start and grow your business with

5,0 il y a 7 ans

Commentaires : The ability to grow our startup to a global level with low financial burden.

Avantages :

The features and how easy it was to set up initially. The customer service is very good. There are still many features we require but are confident that our request will be implemented over the coming months. It really is the perfect platform to kick start your marketplace business and grow internationally.

Inconvénients :

Many features which are required for our business has not yet been implemented. The old and new shipping functionality do not seamlessly work together yet, when old shipping is not active, it means that shipping terms etc pages are removed! This is not very good for our sellers. The reports could do with a lot of improvement from both seller & main admin dashboards.

Tito
Tito
CEO & Founder (Brésil)
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Um excelente modo de ter um marketplace em seu site WordPress

4,0 il y a 2 ans

Avantages :

É um excelente plugin, tive a oportunidade de testar o Dokan Pro, mas acho q versão free já oferece um bom uso como uma ferramenta pra aplicar um marketplace ao seu Woocommerce.

Inconvénients :

Acho que deixa a desejar na questão visual e customização visual. As lojas dos autores poderia ser mais bonita, e oferecer mais personalizações, estando integrado a construtores de tema como Elementor e WP Bakery.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

This plugin is pretty easy to customize and has most features you'd need built in.

5,0 il y a 7 ans

Avantages :

There's a lot that this plugin does, and support is very responsive. I've been able to customize a lot of things myself. I don't think it's set up to be plug and play, it requires some customization.

Inconvénients :

Customization could be easier. For example, I have no way to remove "Downloads" from the main tab. My marketplace has no downloads and so that confuses people. Payment says "Dokan Stripe," which I had to enter into the code to change. There are a bunch of small things like that that cause a bunch of customization work. Also, a shipping integration would be incredibly helpful.